Job description

Job Summary: In this role the individual will be responsible for designing, building, and maintaining ICANN’s network services; providing support for the entire Org across multiple data centers, cloud providers, and international offices. ICANN’s Network Engineering team ensures that ICANN's services are available to people around the world who have vested interest in the ongoing improvement of the Internet and DNS services. Key Responsibilities & Duties: • Deploy and maintain network resources in data centers • Remotely support ICANN staff in domestic and international offices • Work with InfoSec and Operations to support ICANN services • Available outside normal working hours to support ICANN’s network as needed • Ability to determine Root Cause Analysis after incidents • Architect and deploy network improvements • Create and maintain concise operational and disaster recovery documentation • Automate and orchestrate network and system resources and provide documentation and support for such • Work on and collaborate with management and department leaders on the business issues requiring expert technical knowledge where near and long-term analysis of situations requires evaluation of intangibles • Interact with vendors, outsourcers and contractors to secure systems and network products and services • Engage in the review processes for new systems or infrastructure and document the technical operations of new infrastructure working across the entire E&IT function • Contribute to the creation of detailed plans for the integration of new infrastructure into or replacing existing infrastructure inclusive of logistical plans and providing technical direction and support Required Knowledge, Skills, and Abilities (KSAs): (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions) • Experience with network operations: routing, switching, and firewalls • Experience with network services such as NAT, VRRP, and DHCP • Juniper and/or Arista configuration experience • Understanding of Authentication, Authorization, and Accounting and ability to utilize such • Understanding of Network Security Principles (such as BCP38 and BCP84) • Understanding of network monitoring and insight (such as flows, SNMP, and telemetry) • Understanding of Disaster Recovery scenarios and ability to plan for them • Layers 1, 2, and 3 of the OSI model and protocols thereof (e.g. TCP/IP, BGP, and OSPF) • IP versions four and six and how to implement them practically • Ability to document devices and processes; ability to follow documentation Education and Experience Requirements: • Bachelor's Degree with study in Information Systems or a related field desired • Minimum eight (8) years of related IT experience • Experience with Aruba Wireless and ClearPass • Experience with Linux systems administration; hardware and software deployment and maintenance • Experience with Ansible or Terraform • Experience with Python or other scripting languages • Experience with CI/CD pipelines • Understanding of general security practices including certificate management • Understanding of ITIL, Asset Management, and Change Management • Understanding of Virtual Routing Instances and Software-Defined Networking Language • Fluency, both written and spoken, in English is required • ICANN is a global organization that values diversity; preference will be given to candidates with demonstrated skills in additional languages besides English Working Conditions & Physical Requirements: • Work is performed in a normal office environment with limited privacy and some exposure to background noise • While performing the duties of this job, the employee is frequently required to stand and walk. The employee regularly is required to sit. The employee is frequently required to talk or hear; use hands and arms to reach, handle or feel. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. • The employee may occasionally lift and/or move up to 25 pounds

Requirements

Must-haves

Deploy and maintain network resources in data centers
Remotely support ICANN staff in domestic and international offices
Work with InfoSec and Operations to support ICANN services
Available outside normal working hours to support ICANN’s network as needed
Ability to determine Root Cause Analysis after incidents
Architect and deploy network improvements
Create and maintain concise operational and disaster recovery documentation
Automate and orchestrate network and system resources and provide documentation and support for such
Work on and collaborate with management and department leaders on the business issues requiring expert technical knowledge where near and long-term analysis of situations requires evaluation of intangibles
Interact with vendors, outsourcers and contractors to secure systems and network products and services
Engage in the review processes for new systems or infrastructure and document the technical operations of new infrastructure working across the entire E&IT function
Contribute to the creation of detailed plans for the integration of new infrastructure into or replacing existing infrastructure inclusive of logistical plans and providing technical direction and support
Required Knowledge, Skills, and Abilities (KSAs): (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)
Experience with network operations: routing, switching, and firewalls
Experience with network services such as NAT, VRRP, and DHCP
Juniper and/or Arista configuration experience
Understanding of Authentication, Authorization, and Accounting and ability to utilize such
Understanding of Network Security Principles (such as BCP38 and BCP84)
Understanding of network monitoring and insight (such as flows, SNMP, and telemetry)
Understanding of Disaster Recovery scenarios and ability to plan for them
Layers 1, 2, and 3 of the OSI model and protocols thereof (e.g. TCP/IP, BGP, and OSPF)
IP versions four and six and how to implement them practically
Ability to document devices and processes; ability to follow documentation
Bachelor's Degree with study in Information Systems or a related field desired

Nice-to-haves

None flagged.

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Keywords to mirror

pythonci/cd

Platform: taleo-tbe
Effort: medium

Benefits

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