Job description

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. Amplitude is looking for a Senior Salesforce Platform Engineer to support the scaling and ongoing evolution of our go-to-market (GTM) systems. You'll own end-to-end visibility into our Salesforce platform, from day-to-day configuration and support to long-term architecture and improvement. As part of our GTM Engineering team, you’ll partner with Sales, GTM Operations, Finance, Product & Engineering, and GTM leadership to deliver well-governed solutions across Salesforce and connected platforms like CPQ, NetSuite, Amplitude, and Snowflake. What You'll Do Hands-on platform administration, configuration, troubleshooting, maintenance, testing, upgrades, and user support Maintain and optimize CPQ, pricing, quoting, and opportunity workflows to support the quote-to-cash process Serve as the escalation line of support for Salesforce, handling escalated issues such as contract, entitlement, and provisioning discrepancies, driving root cause fixes Collaborate cross-functionally with business stakeholders, gather requirements independently, and serve as a trusted partner for end users across the RevOps and Salesforce ecosystem. Define and implement Salesforce standard operating procedures including but not limited to: field hygiene, data retention, integrations, permission sets, validation rules Conduct regular system audits and health checks to proactively identify and resolve data quality issues Manage pre-production and production environments, deploy changes using change sets or devops tooling, and ensure integrity of changes made to production systems. Own Salesforce license allocation and forecasting, and monitor data storage against org limits Build integrations, data flows, and install managed packages between Salesforce and external systems Create and maintain system documentation for cross-team training, and participate in release planning, UAT, and post-deployment validation Contribute as part of the GTM Engineering team to implement roadmap initiatives, working from design through testing and deployment. Stay current with Salesforce platform changes and proactively recommend relevant new features or capabilities Your First Six Months of Impact Transition our reactive Salesforce support into an agent supported triage engine Define a data retention strategy and identify opportunities to optimize data storage Refine Salesforce RBAC for consistency across users and profiles Respond to reactive CPQ questions independently What You'll Bring 5+ years of Salesforce administration experience, including hands-on work with Salesforce CPQ and quote-to-cash processes in a production revenue organization Hands-on experience with Salesforce Sales Cloud and a functional understanding of CPQ, pricing rules, and the quote-to-contract-to-order handoff Hands-on experience writing and maintaining Apex (triggers, classes, batch/schedulable jobs), with the ability to read, troubleshoot, and safely extend existing code Foundational knowledge of other Salesforce development concepts (Visualforce, Lightning Web Components, SOQL/SOSL, platform limits) Experience integrating Salesforce with third-party tools via native connectors, managed packages, or integration platforms Strong customer service orientation, with a genuine desire to help users work through problems Certified Salesforce Administrator or similar experience Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent practical experience) Nice to Have Salesforce certifications such as CPQ Specialist, CPQ and Billing Consultant Accredited Professional, or Platform Developer I/II Experience supporting Salesforce at a global, publicly traded company under SOX compliance Experience with Salesforce CI/CD and release automation (e.g. Copado, GitHub) across sandboxes and production Proven ability to lead Salesforce initiatives end to end, from solution design through release management and post-deployment support Why This Role You'll be a key contributor to the systems that power Amplitude's revenue engine, with direct ownership over the stability and scalability of our Salesforce ecosystem. This role offers the chance to work across a modern GTM tech stack and partner closely with stakeholders across the business, all while growing your technical depth in CPQ and quote-to-cash architecture. This role is eligible for equity, benefits and other forms of compensation. Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $144,000 - $216,000 total target cash (inclusive of bonus or commission) Based on legislation in New York City, the following details are for individuals who will work for Amplitude in New York City. New York City salary range: $160,000 - $240,000 total target cash (inclusive of bonus or commission) Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $160,000 - $240,000 total target cash (inclusive of bonus or commission) Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area. California salary range: $144,000 - $216,000 total target cash (inclusive of bonus or commission) Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state. Washington salary range: $144,000 - $216,000 total target cash (inclusive of bonus or commission) Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan. By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice . Staying Safe - Protect Yourself From Recruitment Fraud We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @ amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article . Please exercise caution and cease communications if something feels suspicious about your interactions.

Requirements

Must-haves

Hands-on platform administration, configuration, troubleshooting, maintenance, testing, upgrades, and user support
Maintain and optimize CPQ, pricing, quoting, and opportunity workflows to support the quote-to-cash process
Serve as the escalation line of support for Salesforce, handling escalated issues such as contract, entitlement, and provisioning discrepancies, driving root cause fixes
Collaborate cross-functionally with business stakeholders, gather requirements independently, and serve as a trusted partner for end users across the RevOps and Salesforce ecosystem.
Define and implement Salesforce standard operating procedures including but not limited to: field hygiene, data retention, integrations, permission sets, validation rules
Conduct regular system audits and health checks to proactively identify and resolve data quality issues
Manage pre-production and production environments, deploy changes using change sets or devops tooling, and ensure integrity of changes made to production systems.
Own Salesforce license allocation and forecasting, and monitor data storage against org limits
Build integrations, data flows, and install managed packages between Salesforce and external systems
Create and maintain system documentation for cross-team training, and participate in release planning, UAT, and post-deployment validation
Contribute as part of the GTM Engineering team to implement roadmap initiatives, working from design through testing and deployment.
Stay current with Salesforce platform changes and proactively recommend relevant new features or capabilities
Your First Six Months of Impact
Transition our reactive Salesforce support into an agent supported triage engine
Define a data retention strategy and identify opportunities to optimize data storage
Refine Salesforce RBAC for consistency across users and profiles
Respond to reactive CPQ questions independently
5+ years of Salesforce administration experience, including hands-on work with Salesforce CPQ and quote-to-cash processes in a production revenue organization

Nice-to-haves

Salesforce certifications such as CPQ Specialist, CPQ and Billing Consultant Accredited Professional, or Platform Developer I/II
Experience supporting Salesforce at a global, publicly traded company under SOX compliance
Experience with Salesforce CI/CD and release automation (e.g. Copado, GitHub) across sandboxes and production
Proven ability to lead Salesforce initiatives end to end, from solution design through release management and post-deployment support
Why This Role
By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice .

Application prep

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Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Pto