Job description

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details. Job Summary: We are seeking a Jira and Confluence Engineer to join the DevSecOps Collaboration and Enablement team, with accountability for the architecture, governance, and evolution of our Jira, Jira Service Management, and Confluence platforms. This role is both strategic and hands‑on, with end‑to‑end responsibility for operating and modernizing our Atlassian ecosystem, including the enterprise migration from Atlassian Data Center to Atlassian Cloud. You will function as the system owner for Jira and Confluence, setting standards, managing risk, and ensuring the platform scales securely and reliably across the organization. You will partner closely with engineering, security, IAM, compliance, and business stakeholders to balance competing priorities while delivering high‑performance, compliant, and cost‑effective collaboration solutions. This role requires deep platform expertise, strong judgment, and the ability to translate enterprise needs into durable system design and governance. Job Responsibilities Administer, engineer, and support enterprise Atlassian Data Center and Cloud instances (Jira, Jira Service Management, and Confluence), focusing on system configuration, performance, availability, and reliability. Execute and support the migration of Jira and Confluence from Data Center to Atlassian Cloud, contributing to migration planning, data validation, risk mitigation, security controls, stakeholder coordination, and post‑migration tuning. Gather and analyze business and delivery workflow requirements, and translate them into effective Jira configurations, including workflows, schemes, permissions, fields, automation, and app usage. Partner with platform owners and stakeholders to support the Atlassian roadmap, backlog execution, vendor coordination, and feature adoption. Coordinate with Identity and Access Management, Third‑Party Management, and Enterprise Security teams to implement and maintain access models, security controls, and compliance requirements. Create, maintain, and evolve standardized (“golden”) Jira configurations, including project schemes, issue hierarchies, dashboards, reports, and planning views. Build and maintain integrations with external systems such as GitHub Enterprise, ServiceNow, and other SDLC or ITSM tools using supported integration patterns and APIs. Assess current Atlassian configurations and usage patterns, and recommend practical improvements to scalability, maintainability, and cost efficiency. Document and promote platform usage standards, tips, and best practices to improve consistency and reduce administrative overhead. Develop and deliver training and enablement for administrators and end users, including documentation and knowledge sharing. Monitor and support system performance, availability, and stability, participating in troubleshooting, capacity planning, and operational improvements. Design and maintain custom automations and scripts using Adaptavist ScriptRunner and Groovy to streamline workflows and reduce manual effort. Qualifications : 5 years of hands‑on experience administering Jira and Confluence at the system level, clearly differentiated from Project/Space‑level administration preferred. Direct experience supporting and executing Jira and Confluence migrations from Data Center to Cloud preferred. Bachelor’s degree in Computer Science or a related discipline, or equivalent professional experience. Atlassian Certified Professional (ACP) credentials (e.g., ACP-120 Jira Administrator for Cloud , ACP-520 Atlassian Cloud Organization Admin ) preferred. Strong collaboration and communication skills, with the ability to work effectively with engineers, business partners, and leadership. Demonstrated ability to prioritize work, collaborate across teams, and execute initiatives to completion. Strong attention to detail with experience improving platform configuration, usability, and operational processes. Solid understanding of Agile methodologies and SDLC practices, and how Jira supports them at scale. Strong analytical skills with experience producing meaningful reports and insights from Jira and Confluence data. 5 years of experience in a highly regulated environment (e.g., financial services, government, healthcare). Hands‑on experience implementing and maintaining REST APIs and system integrations involving Atlassian products. Experience with reporting and analytics tools such as Power BI. Ability to manage multiple concurrent requests while maintaining platform quality and standards. Working knowledge of cloud‑native application architectures and patterns. Interest in learning and adopting new tools and technologies to improve platform effectiveness. Willingness to learn new technologies and contribute across delivery activities, including design, implementation, testing, CI/CD, and deployment support. Education: •Bachelor s degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience The typical base pay range for this role is as follows: New York / New Jersey: $146k - $205k Non / New York / New Jersey- $146k-$188k depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below. Our hybrid work schedule is four days on-site and work remotely one day per week. MUFG Benefits Summary We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

Requirements

Must-haves

Do you want your voice heard and your actions to count?
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
Administer, engineer, and support enterprise Atlassian Data Center and Cloud instances (Jira, Jira Service Management, and Confluence), focusing on system configuration, performance, availability, and reliability.
Gather and analyze business and delivery workflow requirements, and translate them into effective Jira configurations, including workflows, schemes, permissions, fields, automation, and app usage.
Partner with platform owners and stakeholders to support the Atlassian roadmap, backlog execution, vendor coordination, and feature adoption.
Coordinate with Identity and Access Management, Third‑Party Management, and Enterprise Security teams to implement and maintain access models, security controls, and compliance requirements.
Create, maintain, and evolve standardized (“golden”) Jira configurations, including project schemes, issue hierarchies, dashboards, reports, and planning views.
Build and maintain integrations with external systems such as GitHub Enterprise, ServiceNow, and other SDLC or ITSM tools using supported integration patterns and APIs.
Assess current Atlassian configurations and usage patterns, and recommend practical improvements to scalability, maintainability, and cost efficiency.
Document and promote platform usage standards, tips, and best practices to improve consistency and reduce administrative overhead.
Develop and deliver training and enablement for administrators and end users, including documentation and knowledge sharing.
Monitor and support system performance, availability, and stability, participating in troubleshooting, capacity planning, and operational improvements.
Design and maintain custom automations and scripts using Adaptavist ScriptRunner and Groovy to streamline workflows and reduce manual effort.
Bachelor’s degree in Computer Science or a related discipline, or equivalent professional experience.
Strong collaboration and communication skills, with the ability to work effectively with engineers, business partners, and leadership.
Demonstrated ability to prioritize work, collaborate across teams, and execute initiatives to completion.
Strong attention to detail with experience improving platform configuration, usability, and operational processes.
Solid understanding of Agile methodologies and SDLC practices, and how Jira supports them at scale.
Strong analytical skills with experience producing meaningful reports and insights from Jira and Confluence data.
5 years of experience in a highly regulated environment (e.g., financial services, government, healthcare).

Nice-to-haves

5 years of hands‑on experience administering Jira and Confluence at the system level, clearly differentiated from Project/Space‑level administration preferred.
Direct experience supporting and executing Jira and Confluence migrations from Data Center to Cloud preferred.
Atlassian Certified Professional (ACP) credentials (e.g., ACP-120 Jira Administrator for Cloud , ACP-520 Atlassian Cloud Organization Admin ) preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

jiraagilerestci/cd

Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

Vision

Wellness