Job description

About the Role Cognizant’s Moment Practice helps clients across industries reinvent their digital CX, attract and retain an outstanding workforce, engage their partner ecosystems more productively and run their operations and financial organizations more efficiently. As part of the team, you will be working alongside forward-thinking minds, building a simpler, modernized landscape helping customers transform their business, achieve key business goals, and win in the digital economy! In This Role, You Will: · Serve as the Product Manager for enterprise Content & Preference Management capabilities within Adobe Experience Platform, enabling personalized, compliant, and data-driven customer experiences. · Partner with business stakeholders, marketing teams, digital channels, CRM, customer service, legal, privacy, and compliance teams to define and prioritize platform capabilities. · Translate strategic business objectives, regulatory requirements, and customer experience goals into product roadmaps, features, user stories, and acceptance criteria. · Collaboratively manage and prioritize the product backlog, ensuring alignment with enterprise roadmap objectives and Next Best Action (NBA) strategies. Drive adoption and expansion of Adobe Experience Platform capabilities across business units, supporting enterprise-wide customer engagement initiatives. · Lead the development and enhancement of consent capture, preference management, suppression rules, policy enforcement, and activation workflows. · Partner with Engineering, Architecture, Data, Identity, Analytics, and Delivery teams to design scalable, reusable, and compliant platform solutions. · Ensure seamless integration between Adobe Experience Platform, Real-Time CDP, Adobe Journey Optimizer, Customer Journey Analytics, and downstream activation channels. · Validate platform capabilities supporting omnichannel experiences across web, mobile, email, CRM, contact center, and third-party ecosystems. · Balance immediate business priorities with long-term platform scalability, technical sustainability, governance, security, and regulatory compliance requirements. · Serve as the primary product escalation point for platform-related issues, risks, dependencies, and stakeholder decisions. · Define, monitor, and optimize key product KPIs including consent capture rates, preference adoption, audience activation effectiveness, data quality, compliance adherence, and operational efficiency. Work Model We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is an remote position open to qualified applicants able to work within the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs. The working arrangements for this role are accurate as of the date of posting and may change based on business and client requirements. What You Need to Have to Be Considered · 8+ years of Product Management, Product Ownership, Marketing Technology, Customer Engagement Platform, or Digital Experience delivery experience. · Deep expertise in Adobe Experience Platform (AEP), including Real-Time CDP, Profile, Identity Service, Segmentation, Data Governance, and Activation. · Strong experience with Adobe Journey Optimizer (AJO), customer journey orchestration, decisioning, and real-time engagement use cases. · Working knowledge of Customer Journey Analytics (CJA) and customer behavior measurement frameworks. · Experience designing and managing Consent Management, Preference Centers, Suppression Logic, Privacy Workflows, and Regulatory Compliance programs. · Strong understanding of customer data platforms (CDP), customer identity management, profile stitching, audience management, and data activation. These Will Help You Stand Out We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. Salary and Other Compensation: Applications will be accepted until August 10, 2026 The annual salary for this position is between $155,000– $180,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship. *Please note, this role is not able to offer visa transfer or sponsorship now or in the future* About Cognizant: Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant. Additional employment information Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com for roles based in the Americas or CareersIndia2@cognizant.com for roles based in India.

Requirements

Must-haves

Serve as the Product Manager for enterprise Content & Preference Management capabilities within Adobe Experience Platform, enabling personalized, compliant, and data-driven customer experiences.
Partner with business stakeholders, marketing teams, digital channels, CRM, customer service, legal, privacy, and compliance teams to define and prioritize platform capabilities.
Translate strategic business objectives, regulatory requirements, and customer experience goals into product roadmaps, features, user stories, and acceptance criteria.
Lead the development and enhancement of consent capture, preference management, suppression rules, policy enforcement, and activation workflows.
Partner with Engineering, Architecture, Data, Identity, Analytics, and Delivery teams to design scalable, reusable, and compliant platform solutions.
Ensure seamless integration between Adobe Experience Platform, Real-Time CDP, Adobe Journey Optimizer, Customer Journey Analytics, and downstream activation channels.
Validate platform capabilities supporting omnichannel experiences across web, mobile, email, CRM, contact center, and third-party ecosystems.
Balance immediate business priorities with long-term platform scalability, technical sustainability, governance, security, and regulatory compliance requirements.
Serve as the primary product escalation point for platform-related issues, risks, dependencies, and stakeholder decisions.
Define, monitor, and optimize key product KPIs including consent capture rates, preference adoption, audience activation effectiveness, data quality, compliance adherence, and operational efficiency.
What You Need to Have to Be Considered
8+ years of Product Management, Product Ownership, Marketing Technology, Customer Engagement Platform, or Digital Experience delivery experience.
Deep expertise in Adobe Experience Platform (AEP), including Real-Time CDP, Profile, Identity Service, Segmentation, Data Governance, and Activation.
Strong experience with Adobe Journey Optimizer (AJO), customer journey orchestration, decisioning, and real-time engagement use cases.
Working knowledge of Customer Journey Analytics (CJA) and customer behavior measurement frameworks.
Experience designing and managing Consent Management, Preference Centers, Suppression Logic, Privacy Workflows, and Regulatory Compliance programs.
Strong understanding of customer data platforms (CDP), customer identity management, profile stitching, audience management, and data activation.
These Will Help You Stand Out
Applications will be accepted until August 10, 2026
The annual salary for this position is between $155,000– $180,000 depending on experience and other qualifications of the successful candidate.

Nice-to-haves

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Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: cognizant
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off

Parental Leave