Agency:
Critical Mass
Job Function:
Account Management and Growth
Job Subfunction:
Account Management
Job Description:
ArtBot sits at the intersection of creative, media, and technology, where your work directly shapes client success and the future of content delivery. We specialize in data-driven, personalized creative across digital channels, helping clients realize the full value of Dynamic Creative Optimization (DCO).
ArtBot is a next-generation content orchestration platform, combining creative and performance engineering with AI-driven technology to unlock automation and performance at scale.
About the role:
The Account Manager drives and manages the entire end-to-end Dynamic Creative Optimization (DCO) process in line with a client’s scope, working closely with specialist teams to deliver high-quality work across a multitude of projects in a fast-paced and growing environment.
There are four key objectives fundamental to success in this role:
Relationships — Growing and maintaining key client and agency relationships across your clients
Strategy — Ensuring the value of ArtBot’s DCO offering is continually pushed forward and developed
Collaboration — Driving collaboration within the team by challenging and motivating its members
Delivery — Managing ArtBot’s service and output in relation to profitability and growth opportunities
What you ll do:
Support an assigned client roster, maintain trusted agency and client relationships across a variety of verticals (with a strong presence in automotive ).
Manages end-to-end DCO campaigns, ensuring seamless, timely, and high-quality project delivery from concept to completion
Analyze campaign performance data, identify optimization opportunities, and provide clients with actionable insights
Collaborate closely with internal teams —including activation, strategy, development, and design—to translate client needs into clear, actionable deliverables
Submit and manage workflow through internal ticketing systems (Hive), ensuring tasks are resourced and tracked effectively
Oversee and uphold rigorous quality assurance standards, ensuring all deliverables meet client expectations and ArtBot’s high standards
Participate in account financial management, including monitoring billing, securing POs, and identifying upsell or cross-sell opportunities
What you ve got:
Proven experience ( 1-3 years ) in Client Success OR Project Management role within digital media or adtech environments
Strong understanding of digital media landscapes and technical campaign launches, or media planning/activation experience
Excellent communication and relationship management skills, both internally and externally
Analytical skills with the ability to interpret data, use pivot tables, and identify optimization opportunities
Knowledge of a d operations and trafficking , including technical campaign set-up across Display , Social , Video , Search , and DOOH
Solid communication and stakeholder management skills , with confidence presenting in client and agency meetings as needed
Exceptional attention to detail and organizational skills, ensuring accuracy and confidence in all deliverables
A collaborative, proactive approach and comfort working cross-functionally with diverse teams.
Extra Bonus Points For per exposure to DCO (Dynamic Creative Optimization) including campaign delivery from concept through to post-campaign analysis
$70,000- 80,000
To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.
Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.
Link to Recruitment Privacy Notice: omc.com
For US Job Seekers:
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Requirements
Must-haves
Critical Mass
Account Management and Growth
Account Management
ArtBot is a next-generation content orchestration platform, combining creative and performance engineering with AI-driven technology to unlock automation and performance at scale.
There are four key objectives fundamental to success in this role:
Relationships — Growing and maintaining key client and agency relationships across your clients
Strategy — Ensuring the value of ArtBot’s DCO offering is continually pushed forward and developed
Collaboration — Driving collaboration within the team by challenging and motivating its members
Delivery — Managing ArtBot’s service and output in relation to profitability and growth opportunities
Support an assigned client roster, maintain trusted agency and client relationships across a variety of verticals (with a strong presence in automotive ).
Manages end-to-end DCO campaigns, ensuring seamless, timely, and high-quality project delivery from concept to completion
Analyze campaign performance data, identify optimization opportunities, and provide clients with actionable insights
Collaborate closely with internal teams —including activation, strategy, development, and design—to translate client needs into clear, actionable deliverables
Submit and manage workflow through internal ticketing systems (Hive), ensuring tasks are resourced and tracked effectively
Oversee and uphold rigorous quality assurance standards, ensuring all deliverables meet client expectations and ArtBot’s high standards
Participate in account financial management, including monitoring billing, securing POs, and identifying upsell or cross-sell opportunities
Proven experience ( 1-3 years ) in Client Success OR Project Management role within digital media or adtech environments
Strong understanding of digital media landscapes and technical campaign launches, or media planning/activation experience
Excellent communication and relationship management skills, both internally and externally
Analytical skills with the ability to interpret data, use pivot tables, and identify optimization opportunities
Knowledge of a d operations and trafficking , including technical campaign set-up across Display , Social , Video , Search , and DOOH
Solid communication and stakeholder management skills , with confidence presenting in client and agency meetings as needed
Exceptional attention to detail and organizational skills, ensuring accuracy and confidence in all deliverables
Nice-to-haves
Extra Bonus Points For per exposure to DCO (Dynamic Creative Optimization) including campaign delivery from concept through to post-campaign analysis
Application prep
Use the role’s language and application details while tailoring your materials.