Job description

body class="null comm-page-home"> Loading × Sorry to interrupt CSS Error Refresh Skip to Main Content Job Board - Home Career Opportunities Find Jobs Search Jobs Job Title Region Select an Option City and State Job Number Reset Search Sr Client Services Manager Region Mid-Atlantic City and State New York, NY Job Function Other Compensation Range $85 - $97.95 /hr Posted Date Oct 21, 2026 Apply Now Share This Job Client Services / Client Relationship Management We’re currently looking for experienced client services professionals to join a growing team. This is a client-facing role focused on managing inquiries, providing support, and making sure clients are connected with the right information and resources. Responsibilities: • Serve as the primary point of contact for multiple clients, building strong working relationships and providing a consistent level of support. • Manage incoming client inquiries through a dedicated hotline, assessing each request, determining the appropriate priority, and making sure it gets addressed in a timely manner. • Provide clear and professional communication by taking complex information and explaining it in a way that is easy for clients to understand. • Use established scripts, resources, and processes to answer questions and guide clients toward the appropriate information or next steps. • Work closely with internal teams to gather information, resolve client questions, and make sure responses are accurate and consistent. • Manage multiple requests and competing priorities while maintaining attention to detail and a high level of client service. • Handle escalations and sensitive situations with professionalism, good judgment, and a calm approach. Experience: • 7+ years of experience in client services, client success, client relationship management, or a similar client-facing role • Strong written and verbal communication skills with the ability to communicate with a variety of audiences • Excellent organizational and time-management skills, with the ability to prioritize a high volume of requests • Strong problem-solving skills and the ability to know when to escalate an issue • Comfortable working in a fast-paced environment and handling sensitive client interactions • Previous government experience is a plus, but not required #LI-LC1 Apply for this job Copy to Clipboard Copy Link Let's Succeed Together: Welcome to IntePros, a certified woman-owned company specializing in innovative and results-oriented recruiting and staffing solutions. We take immense pride in genuinely understanding what drives and inspires exceptional individuals like you. Your success is our priority, and we are dedicated to actively shaping your long-term career journey. At IntePros, we believe in comprehensive well-being. You have access to our medical, dental, vision, and mental health programs, ensuring your health and wellness are taken care of. To support your continuous growth, we also provide a $1,500 per year education and professional certification fund. Diversity and inclusion are cornerstones of our company ethos. IntePros is proud to be an equal opportunity employer. We do not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, sexual orientation, disability, age, veteran or military status, retaliation, or any other characteristic protected by law. We celebrate the rich tapestry of backgrounds and perspectives that make us stronger as a team. Please note that only qualified individuals being considered will be contacted. We appreciate your interest and look forward to potentially embarking on a transformative journey together. Security Project Manager – Physical Security Systems New Posted This Week Quality Systems Specialist New Posted This Week Accounts Payable Specialist New Posted This Week Automation Engineer - Controls, PLC New Posted This Week SOX Auditor New Posted This Week CONFIDENTIAL: Product Manager- Salesforce CRM New Posted This Week Operations Systems/Controls Developer New Posted This Week Sr Client Services Manager New Posted This Week Senior Network Solutions Architect New Posted This Week Controls Engineer New Posted This Week 1 2 3 4 5 6 7 8 > >> Page of 17 Loading <span aria-live="polite" style="position: absolute;

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Career Opportunities
Region Select an Option
City and State
Sr Client Services Manager
Mid-Atlantic
City and State
New York, NY
Job Function
Compensation Range
$85 - $97.95 /hr
Oct 21, 2026
Share This Job
Client Services / Client Relationship Management
Serve as the primary point of contact for multiple clients, building strong working relationships and providing a consistent level of support.
Manage incoming client inquiries through a dedicated hotline, assessing each request, determining the appropriate priority, and making sure it gets addressed in a timely manner.
Provide clear and professional communication by taking complex information and explaining it in a way that is easy for clients to understand.
Use established scripts, resources, and processes to answer questions and guide clients toward the appropriate information or next steps.
Work closely with internal teams to gather information, resolve client questions, and make sure responses are accurate and consistent.
Manage multiple requests and competing priorities while maintaining attention to detail and a high level of client service.

Nice-to-haves

Previous government experience is a plus, but not required

Application prep

Use the role’s language and application details while tailoring your materials.

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Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

Wellness