Job description

Job Title: Technical Product Manager – Cloud Platforms, Observability & DevOps Location: Remote (DC area preferred) with occasional on-site in Washington, DC, Philadelphia, PA, or Wilmington, DE Employment Type: Contract (W2 through ZipStaff — No C2C or 1099) About the Opportunity ZipStaff is seeking an experienced Technical Product Manager – Cloud Platforms, Observability & DevOps to drive platform strategy and evolution for a major transportation organization. Operating within the Enterprise Platforms & Enablement portfolio under the Cloud, Observability, Disaster Recovery, and DevOps value stream, this strategic role owns “platform as a product” across complex enterprise cloud ecosystems. You will serve as the critical bridge between platform strategy and tactical execution, lead Product Owners, and translate business priorities into cohesive, long-term technical roadmaps that elevate system reliability, disaster recovery posture, and continuous delivery capabilities. What You’ll Do: • Act as the primary voice of the customer and platform strategy owner, defining and communicating a clear product vision, value stream priorities, and multi-year roadmaps across Cloud, Observability, DR, and DevOps. • Lead and mentor day-to-day Product Owners within the value stream, ensuring feature backlogs, user stories, and acceptance criteria accurately reflect high-level business goals and technical roadmaps. • Lead high-level discussions evaluating cloud capabilities, observability tooling, and disaster recovery as an integrated, resilient platform ecosystem rather than isolated silos. • Drive feature prioritization and release sequencing by balancing business value, technical feasibility, architectural runway, and operational reliability. • Collaborate with executive leadership, technical architects, engineering teams, and business stakeholders to ensure platform capabilities seamlessly support enterprise digital initiatives and frontline operations. • Champion Scaled Agile Framework (SAFe) principles across Agile Release Trains, facilitating dependency management, PI planning preparation, and continuous delivery alignment. • Establish and monitor key operational, adoption, and reliability metrics to evaluate platform performance, drive continuous improvement, and guide data-backed product pivots. Required Qualifications: • 5+ years of experience as an Agile Product Owner or Product Manager in a large-scale enterprise environment, with a proven track record leading cloud-focused platform initiatives or Cloud Operations teams. • Strong Platform as a Service (PaaS) background with demonstrated domain expertise spanning cloud architecture (AWS/Azure), end-to-end observability, disaster recovery strategies, and CI/CD DevOps practices. • SAFe 6.0 Product Owner/Product Manager (POPM) certification OR 3+ years of hands-on experience driving product ownership within a Scaled Agile Framework (SAFe) environment. • Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related field; or an equivalent combination of education and applied industry experience. • Advanced proficiency with enterprise product management and collaboration tools, including Jira Software, Confluence, and related Agile tracking software. • Outstanding leadership, communication, and facilitation skills, with a proven ability to work independently as a self-starter and articulate complex technical concepts to non-technical executive stakeholders. • Ability to work primarily remote, with flexibility for occasional in-person work in Washington, DC, Philadelphia, PA, or Wilmington, DE. Preferred Qualifications: • Experience leading Product Owners and shaping multi-year platform roadmaps in large enterprise environments. • Background supporting cloud platforms, observability, or DevOps capabilities in transportation, operations-focused, or highly distributed enterprise settings. • Prior experience driving platform-as-a-product initiatives that improve reliability, disaster recovery, and continuous delivery. Benefits: • Health Insurance. • Dental Insurance. • Vision Insurance. • 401(k) + 401(k) matching. • Paid time off. • Referral Program. About ZipStaff ZipStaff partners with leading organizations to connect skilled technology professionals with high-impact contract opportunities. We focus on quality matches, clear communication, and long-term success for candidates and clients. To apply, submit your resume highlighting your technical product management experience with cloud platforms, observability, disaster recovery, DevOps practices, and SAFe delivery. Pure research or junior experience will not be considered. Pay: $60 - $61 per hour

Requirements

Must-haves

Job Title: Technical Product Manager – Cloud Platforms, Observability & DevOps
Employment Type: Contract (W2 through ZipStaff — No C2C or 1099)
Act as the primary voice of the customer and platform strategy owner, defining and communicating a clear product vision, value stream priorities, and multi-year roadmaps across Cloud, Observability, DR, and DevOps.
Lead and mentor day-to-day Product Owners within the value stream, ensuring feature backlogs, user stories, and acceptance criteria accurately reflect high-level business goals and technical roadmaps.
Lead high-level discussions evaluating cloud capabilities, observability tooling, and disaster recovery as an integrated, resilient platform ecosystem rather than isolated silos.
Drive feature prioritization and release sequencing by balancing business value, technical feasibility, architectural runway, and operational reliability.
Collaborate with executive leadership, technical architects, engineering teams, and business stakeholders to ensure platform capabilities seamlessly support enterprise digital initiatives and frontline operations.
Champion Scaled Agile Framework (SAFe) principles across Agile Release Trains, facilitating dependency management, PI planning preparation, and continuous delivery alignment.
Establish and monitor key operational, adoption, and reliability metrics to evaluate platform performance, drive continuous improvement, and guide data-backed product pivots.
5+ years of experience as an Agile Product Owner or Product Manager in a large-scale enterprise environment, with a proven track record leading cloud-focused platform initiatives or Cloud Operations teams.
Strong Platform as a Service (PaaS) background with demonstrated domain expertise spanning cloud architecture (AWS/Azure), end-to-end observability, disaster recovery strategies, and CI/CD DevOps practices.
SAFe 6.0 Product Owner/Product Manager (POPM) certification OR 3+ years of hands-on experience driving product ownership within a Scaled Agile Framework (SAFe) environment.
Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related field; or an equivalent combination of education and applied industry experience.
Advanced proficiency with enterprise product management and collaboration tools, including Jira Software, Confluence, and related Agile tracking software.
Outstanding leadership, communication, and facilitation skills, with a proven ability to work independently as a self-starter and articulate complex technical concepts to non-technical executive stakeholders.
Ability to work primarily remote, with flexibility for occasional in-person work in Washington, DC, Philadelphia, PA, or Wilmington, DE.

Nice-to-haves

Location: Remote (DC area preferred) with occasional on-site in Washington, DC, Philadelphia, PA, or Wilmington, DE
Experience leading Product Owners and shaping multi-year platform roadmaps in large enterprise environments.
Background supporting cloud platforms, observability, or DevOps capabilities in transportation, operations-focused, or highly distributed enterprise settings.
Prior experience driving platform-as-a-product initiatives that improve reliability, disaster recovery, and continuous delivery.

Application prep

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agileawsazureci/cdjira

Platform: betterteam
Effort: medium

Benefits

Benefits detected in the listing.

Health Insurance

Dental

Vision

401(K)

Paid Time Off