Job description

The Impact You'll Make As a Technical Writer, you'll play a critical role in helping customers and employees access clear, accurate, and usable technical information across Turbocor products and platforms. Your work will transform complex engineering concepts into documentation that enables product understanding, serviceability, and customer success. You'll own the creation and management of technical content that supports manuals, spare parts instructions, customer bulletins, and digital resources. By partnering closely with engineers, developers, and subject-matter experts, you'll ensure technical information is accurate, consistent, and easy to find. Success in this role means building a trusted, scalable documentation ecosystem that improves information accessibility, strengthens customer support, and enables future AI-driven knowledge and content solutions. Although this position is ideally based onsite in Tallahassee, FL, we recognize exceptional talent can be found anywhere and will consider highly qualified remote candidates whose experience closely aligns with the needs of the role. What You’ll Be Doing • Create and maintain technical manuals, spare parts instructions, customer bulletins, and related documentation that helps customers and internal teams effectively use and support Turbocor products. • Translate complex engineering and technical concepts into clear, audience-appropriate content that improves understanding, usability, and adoption. • Partner with engineers, developers, and subject-matter experts to gather, validate, and organize technical information, ensuring accuracy and consistency across all documentation. Manage documentation projects, schedules, translation activities, and delivery milestones to ensure high-quality content is published on time. • Develop graphics, technical illustrations, schematics, and digital assets that enhance documentation effectiveness and strengthen the customer experience across documentation and e-commerce channels. • Maintain the Turbocor website, customer bulletin database, and related document repositories to ensure users have access to current and reliable information. • Leverage AI and digital tools to improve content creation, searchability, accessibility, and long-term usability while reducing manual effort through process improvements. What We're Looking For • Typically 3+ years of experience creating technical documentation, including operating procedures, technical manuals, product documentation, or similar content. • Demonstrated ability to communicate complex technical concepts clearly to a range of audiences and collaborate effectively with engineers and technical subject-matter experts. • Experience using Microsoft Office applications and Adobe Creative Suite tools to develop professional technical content and visual assets. • Strong project management, organization, communication, and attention-to-detail skills with the ability to manage multiple priorities simultaneously. Preferred qualifications • Bachelor's degree in Technical Communication, English, Engineering, Computer Science, Information Technology, or a related field; equivalent professional experience will also be considered. • Experience with MadCap Flare or similar technical authoring platforms. • Experience maintaining websites and working with HTML/CSS. • Familiarity with Siemens NX CAD software. What You'll Get from Us • We promote from within and support your learning with mentoring, training, and access to global opportunities. • You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us. • We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are. • You’ll receive benefits like annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great. Ready to Make a Difference? If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us. Our Commitment to Transparency Salary ranges listed reflect only primary location and currency. For local salary ranges and specific benefits in your preferred hiring location, please ask your Talent Acquisition representative for more information. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Any benefits listed do not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice. Want to know more? Please visit our F AQ Pag e . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

Requirements

Must-haves

The Impact You'll Make
Success in this role means building a trusted, scalable documentation ecosystem that improves information accessibility, strengthens customer support, and enables future AI-driven knowledge and content solutions.
What You’ll Be Doing
Create and maintain technical manuals, spare parts instructions, customer bulletins, and related documentation that helps customers and internal teams effectively use and support Turbocor products.
Translate complex engineering and technical concepts into clear, audience-appropriate content that improves understanding, usability, and adoption.
Develop graphics, technical illustrations, schematics, and digital assets that enhance documentation effectiveness and strengthen the customer experience across documentation and e-commerce channels.
Maintain the Turbocor website, customer bulletin database, and related document repositories to ensure users have access to current and reliable information.
Leverage AI and digital tools to improve content creation, searchability, accessibility, and long-term usability while reducing manual effort through process improvements.
Typically 3+ years of experience creating technical documentation, including operating procedures, technical manuals, product documentation, or similar content.
Demonstrated ability to communicate complex technical concepts clearly to a range of audiences and collaborate effectively with engineers and technical subject-matter experts.
Experience using Microsoft Office applications and Adobe Creative Suite tools to develop professional technical content and visual assets.
Strong project management, organization, communication, and attention-to-detail skills with the ability to manage multiple priorities simultaneously.

Nice-to-haves

Bachelor's degree in Technical Communication, English, Engineering, Computer Science, Information Technology, or a related field; equivalent professional experience will also be considered.
Experience with MadCap Flare or similar technical authoring platforms.
Experience maintaining websites and working with HTML/CSS.
Familiarity with Siemens NX CAD software.
What You'll Get from Us
We promote from within and support your learning with mentoring, training, and access to global opportunities.
You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
You’ll receive benefits like annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.
Ready to Make a Difference?
If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.
Our Commitment to Transparency

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

accessibilityaigo

Platform: successfactors-unify
Effort: medium