Job description

Vantage is looking for a Technical Project Manager with expertise in software to own delivery timelines for the technology projects we run with our retailer clients. You will work closely with engineering, product, solutions architecture, and account management to drive projects from kickoff to launch, keep every date visible in Jira, and push back early and clearly when work starts to slip. You need to know our systems and Jira inside and out, and to be the person who keeps delivery honest, on schedule and well communicated to clients and senior management. Key Job Responsibilities - Own delivery timelines for software, integration and platform projects at our retailer clients, and keep plans, milestones and dependencies current in our project management software. - Run the delivery cadence with engineering, product and SA: sprint planning, standups, backlog grooming, release planning, UAT and go-live readiness. - Spot slippage early, assess its cause and impact, and push back clearly and constructively with engineering, product, internal teams and clients, resetting dates and expectations before they become escalations. - Manage cross-team and third-party dependencies, including client-side technical work, and hold each owner accountable for dates and deliverables. - Own program communication: crisp status updates, risks and blockers, and well-timed escalations to senior management. - Manage change requests against the agreed scope and flag scope, timeline and resourcing trade-offs to leadership. - Define and share project management best practices across Vantage, including Jira standards, RAID and status reporting, and release processes. - Run post-launch and post-release retrospectives to create new efficiencies and a culture of continuous improvement. - Build and maintain strong relationships with key stakeholders, both internal and external, ensuring alignment on goals and expectations. - Travel, domestic and international, up to 25% of the time. Required Qualifications - Proven experience managing software or technology projects with engineering teams, ideally at a software, SaaS or at a service provider. - Expert, hands-on Jira experience: boards, sprints, epics, dependencies, workflows, dashboards and reporting. You build and maintain the plan, not just update tickets. - Strong working knowledge of Agile, Scrum or hybrid delivery methods and of the software development lifecycle, including QA, UAT and release management. - Solid understanding of technical systems, APIs and integrations, enough to ask the right questions of engineers and spot risk in a plan. - A track record of holding timelines: you can tell when a project is slipping, say so early, and negotiate new dates with engineers, stakeholders and clients without losing the relationship. - Excellent organization, time management and communication skills, including clear written status reporting to senior management. - Experience managing multiple concurrent projects across several organizations. Preferred Qualifications: - Experience in retail media, advertising or ad tech. - Experience in an account management or other customer-facing role. - A proactive mindset and the ability to independently identify opportunities for process improvement. - Experience in entrepreneurship or product management. - PMP, CSM, SAFe or similar certification. - Preferred Location: Greater Toronto Area About Vantage Vantage is the first unified platform purpose-built for retail media orchestration, empowering enterprise retailers to seamlessly activate onsite, offsite, and in-store advertising. With a global presence in North America and Asia-Pacific, Vantage enables retailers to launch and grow their media networks through scalable technology and automated workflows, and is trusted by leading retailers like The Home Depot to power their retail media programs. For a closer look at what we do, our culture, and our benefits, check out our about us gotvantage.com and careers gotvantage.com pages. Remote-First, Based in Toronto Vantage is proudly headquartered in Toronto, but we’re a remote-first team spread across North America (and beyond). Our flexible work philosophy means team members can thrive from wherever they do their best work—whether that’s from a home office, a local café, or while adding stamps to their passport. With a remote-friendly setup, home office support, and annual company retreats, we stay connected, collaborative, and energized—no matter the time zone. Vantage’s Commitment to Diversity, Equity, and Inclusion Vantage Analytics is fueled by the diversity of our talented employees. We are an equal opportunity employer and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage all individuals to apply for positions that fit their passions. We promote equality and strive to provide all current and prospective employees with support and opportunities. Reasonable accommodations are available to job applicants on request and throughout the application process. How Vantage Uses AI in the Recruitment Process At Vantage, we use AI-enabled tools to support our hiring process. This may include using AI to help organize, screen, and assess applications. We are committed to using these tools responsibly, and ensuring every candidate is treated fairly throughout the process. All hiring decisions at Vantage are made by our team. Who we invite to work at Vantage is a decision we only trust ourselves to make. What's Next? We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted. As part of the final stages of our hiring process, all candidates will be required to successfully complete a criminal background check.

Requirements

Must-haves

Key Job Responsibilities
Own delivery timelines for software, integration and platform projects at our retailer clients, and keep plans, milestones and dependencies current in our project management software.
Run the delivery cadence with engineering, product and SA: sprint planning, standups, backlog grooming, release planning, UAT and go-live readiness.
Spot slippage early, assess its cause and impact, and push back clearly and constructively with engineering, product, internal teams and clients, resetting dates and expectations before they become escalations.
Manage cross-team and third-party dependencies, including client-side technical work, and hold each owner accountable for dates and deliverables.
Own program communication: crisp status updates, risks and blockers, and well-timed escalations to senior management.
Manage change requests against the agreed scope and flag scope, timeline and resourcing trade-offs to leadership.
Define and share project management best practices across Vantage, including Jira standards, RAID and status reporting, and release processes.
Run post-launch and post-release retrospectives to create new efficiencies and a culture of continuous improvement.
Build and maintain strong relationships with key stakeholders, both internal and external, ensuring alignment on goals and expectations.
Travel, domestic and international, up to 25% of the time.
Proven experience managing software or technology projects with engineering teams, ideally at a software, SaaS or at a service provider.
Expert, hands-on Jira experience: boards, sprints, epics, dependencies, workflows, dashboards and reporting. You build and maintain the plan, not just update tickets.
Strong working knowledge of Agile, Scrum or hybrid delivery methods and of the software development lifecycle, including QA, UAT and release management.
Solid understanding of technical systems, APIs and integrations, enough to ask the right questions of engineers and spot risk in a plan.
A track record of holding timelines: you can tell when a project is slipping, say so early, and negotiate new dates with engineers, stakeholders and clients without losing the relationship.
Excellent organization, time management and communication skills, including clear written status reporting to senior management.
Experience managing multiple concurrent projects across several organizations.

Nice-to-haves

Experience in retail media, advertising or ad tech.
Experience in an account management or other customer-facing role.
A proactive mindset and the ability to independently identify opportunities for process improvement.
Experience in entrepreneurship or product management.
PMP, CSM, SAFe or similar certification.
Preferred Location: Greater Toronto Area

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

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Platform: ashby
Effort: quick