Job description

• Manage key client relationships with C-level executives by communicating effectively with delivery team members, client management, and project stakeholders on status, issues, timelines, goals, and outcomes. • Co-lead / participate in internal and client meetings with thorough documentation and rigorous follow-up, including quarterly business reviews with the client. • Eloquently represent Nagarro’s unique value proposition by developing a deep understanding of Nagarro’s service portfolio and consultatively presenting it to prospects and existing clients. • Track metrics around account sales performance and customer satisfaction. • Create, implement, and track relationship roadmaps and Key Account Plans. • Experiment with and implement relevant tools; campaigns; and work cross-functionally with the marketing team, sales team, business unit teams, and other functions. • Own and manage master service agreements for key accounts and drive contract negotiations with procurement and IT customers. • Support new client acquisition as needed. • The ideal candidate would have 15-20 years of experience in Technology services sales or account management roles. • Should have understanding of Texas Public Sector Ecosystem. • Experience working with consulting or professional services companies in an account management capacity is highly preferred. • Ability to effectively communicate technology solutions at a high level including Digital Transformation, Digital Marketing, Data and Analytics, and related topics. This is a hybrid position in Fort Bend, Austin, Texas. Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.

Requirements

Must-haves

Manage key client relationships with C-level executives by communicating effectively with delivery team members, client management, and project stakeholders on status, issues, timelines, goals, and outcomes.
Co-lead / participate in internal and client meetings with thorough documentation and rigorous follow-up, including quarterly business reviews with the client.
Eloquently represent Nagarro’s unique value proposition by developing a deep understanding of Nagarro’s service portfolio and consultatively presenting it to prospects and existing clients.
Track metrics around account sales performance and customer satisfaction.
Create, implement, and track relationship roadmaps and Key Account Plans.
Experiment with and implement relevant tools; campaigns; and work cross-functionally with the marketing team, sales team, business unit teams, and other functions.
Own and manage master service agreements for key accounts and drive contract negotiations with procurement and IT customers.
Support new client acquisition as needed.
The ideal candidate would have 15-20 years of experience in Technology services sales or account management roles.
Should have understanding of Texas Public Sector Ecosystem.
Ability to effectively communicate technology solutions at a high level including Digital Transformation, Digital Marketing, Data and Analytics, and related topics.
This is a hybrid position in Fort Bend, Austin, Texas.

Nice-to-haves

Experience working with consulting or professional services companies in an account management capacity is highly preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

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