Facilities Operations Manager
American Red Cross· Nonprofit· Sep 23, 2026 · 1mo ago
W Henrietta, NY
In office
Full-time
Manager
$86K–$92K
5+ years exp
Job description
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world s largest humanitarian network?
Join us—Where your Career is a Force for Good!
Job Description:
Why Choose Us
Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
The American Red Cross is currently seeking a Facilities Operations Manager for the American Red Cross in Western New York . The position is based in West Henrietta, NY but will include travel throughout the region.
The primary facility in West Henrietta is regulated by the FDA. It is 112,000 square feet.
Experience working in an FDA-regulated, GPM (Good Manufacturing Practice) facility is highly preferred.
WHAT YOU NEED TO KNOW (Job Overview):
The Facilities Operations Manager will manage technicians in the performance of activities related to the maintenance of highly complex biomedical facilities, as well as other facilities and properties throughout the region. Supervise and conduct maintenance and repair in specific, regulated American Red Cross buildings. Advise in the planning for building systems, electricity, equipment repair, building design and general building maintenance. Maintain basic knowledge of structural systems, control systems, code issues, and the ability to recognize problematic mechanical devices. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations.
Provide support, development and/or leadership guidance to all volunteers.
WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):
Manage facility technicians and volunteers at highly complex biomed facilities. Perform managerial duties such as hiring, assigning work, coordinating, training, coaching, and evaluating performance of staff. Act as onsite subject matter expert on building engineering. Advise in the planning for building systems, electricity, equipment repair, building design and general building maintenance.
Perform and direct a variety of service work in specialized building systems such as mechanical, electrical / electronic, hydraulics, carpentry, or machine servicing. Assist in operations and maintenance issues, troubleshooting and problem solving as required. Conduct preventive and corrective maintenance on all HVAC equipment and other related machinery.
Ensure all regulatory operations meet the minimum compliance standards. Maintain both the ongoing regulated training to perform assigned regulatory tasks and the relevant role specific training, in compliance with regulatory requirements.
Enforce organization safety policies, regulations and procedures related to facilities management to ensure they are always followed. Perform facility safety and fire extinguisher inspections, schedule fire drills, and maintain safety documentation., oversee emergency generator, and create/issue security access cards. Monitor security surveillance system and equipment as needed.
Oversee and maintain facility maintenance work-order system to include coordination and timely submission of work orders and provide maintenance dispatch for emergency requests.
Provide administration support to include coordination and preventative maintenance schedules, ordering department supplies, record and log maintenance, and coordination and submission of work orders. Maintain accurate operational logs of equipment in building.
May receive regulated supplies and oversee bio-waste pick-ups, supplies and destruction manifests.
Scope
Interpret and administer policies, process, and procedures that may affect sections and subordinate units. Manage with comprehensive knowledge in specific area. Ability to execute highly complex or specialized projects. Adapt precedent and may make significant departures from traditional approaches to develop solutions.
WHAT YOU NEED TO SUCCEED:
Education: Bachelor s degree or equivalent trade school certificate required.
Current Universal Refrigerant license, OSHA 10 and HVAC certification required. ASHE (i.e. American Society for Healthcare Employees) membership or ability to obtain and maintain preferred.
Experience: Minimum 5 years of related experience, preferably within laboratory, hospital setting, SDS or cGMP controlled environments.
Management Experience: 3 years of supervisory or management experience.
Skills & Abilities: Must be able to operate independently, with initiative, and support an assigned area of responsibility, with minimal supervision. Competent in both electrical and plumbing areas of knowledge. Basic working knowledge of emergency power generators. Ability to assess building envelope (roof, structure, etc.) Familiar with NFPA (fire codes), building codes, NEC (electrical codes), PMs and PM management systems Experience with training teams, capital project forecasting and annual budgets. Prior experience performing relationship management with vendors, partners, suppliers. Able to read and understand MEP and wiring (mechanical electrical plumbing) diagrams. Ability to work on a team.
Travel: 10-15%; will involve travel throughout the Region.
*Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.
Pay Information:
The salary range for this position is (New York): $86,200 - 91,920.
Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications.
This position may be eligible for relocation assistance.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
· Medical, Dental Vision plans
· Health Spending Accounts & Flexible Spending Accounts
· PTO: Starting at 19 days a year; based on type of job and tenure
· Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
· 401K with up to 6% match
· Paid Family Leave
· Employee Assistance Program
· Disability and Insurance: Short Long Term
· Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to make your career a force for good!
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
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Dental
Vision
401k
Pto