Job description

About the Opportunity and Team How do customers discover Adobe Firefly on Adobe.com? Which site experiences encourage them to try it, adopt it, and get lasting value from it? We are looking for a Data Scientist to help us answer questions like these. We study customer behavior, test new experiences, and measure how Adobe.com contributes to Firefly adoption, engagement, and business results. We share what we learn with Product, Marketing, Finance, Product Analytics, Engineering, and GTM so teams can make better decisions. We also use AI and automation to reduce repetitive reporting and give analysts more time to investigate new questions. Join us and help shape how customers discover and adopt Firefly through Adobe.com! About the Role This is a hands-on individual contributor role responsible for leading web analytics and measurement initiatives for Adobe Firefly on Adobe.com. You will identify which web experiences influence Firefly discovery, adoption, and customer value. You will work directly with clickstream and experimentation data, investigate questions that may not have an established analytical approach, and explain what the findings mean for the business. The role focuses on Adobe.com behavior and uses downstream customer, product, and business outcomes to evaluate the impact of web experiences. What You’ll Do Analyze how customers discover and engage with Firefly through Adobe.com. Identify performance drivers, journey friction, and changes that could improve acquisition, engagement, and conversion. Answer complex business questions using Adobe Analytics, Customer Journey Analytics, SQL, statistical analysis, and relevant customer, product, and business data. Work with Product, Marketing, GTM, and analytics teams to develop hypotheses, shape experiments, analyze A/B tests, and turn the results into decisions. Partner with team members to define critical metrics, cohorts, success criteria, and measurement approaches. Develop new approaches when direct attribution is limited or established measures do not yet exist. Interpret weekly performance, investigate material changes, and respond quickly when the business needs analytical support. Present findings that inform Adobe.com priorities and decisions related to Firefly. Turn successful analyses and experiments into repeatable frameworks and playbooks. Work with analytics engineering and platform teams to improve automation, reporting, and self-service What You Need to Succeed A bachelor’s degree in Computer Science, Statistics, Mathematics, Engineering, Economics, Business, or a related field—or equivalent practical experience—is required. 5 years of experience in growth analytics, web analytics, experimentation, data science, decision science, or a related field. Experience analyzing customer journeys, conversion funnels, and large clickstream datasets using Adobe Analytics, Customer Journey Analytics, or a comparable platform. Strong SQL skills and experience using Python, R, or similar tools for statistical analysis and modeling. Experience designing and interpreting A/B tests, along with the judgment to work with incomplete data and questions without an established solution. Ability to identify important questions, synthesize findings, communicate with senior leaders, and help teams turn analysis into decisions. Experience with web-to-product adoption, cross-surface customer journeys, causal inference, incrementality measurement, or generative AI products is helpful but not required. If you enjoy finding answers in complex data and helping teams decide what to do next, we’d like to hear from you! About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000 employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture , focus on people, purpose and community , Adobe for All , comprehensive benefits programs , the stories we tell , the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more. Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations adobe.com . AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience . Expected Pay Range: Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $109,000 - $200,700 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $138,600 - $200,700 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC base commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California : Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Colorado: Application Window Notice Sep 22 2026 12:00 AM If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Must-haves

About the Opportunity and Team
How do customers discover Adobe Firefly on Adobe.com? Which site experiences encourage them to try it, adopt it, and get lasting value from it?
We are looking for a Data Scientist to help us answer questions like these. We study customer behavior, test new experiences, and measure how Adobe.com contributes to Firefly adoption, engagement, and business results.
We share what we learn with Product, Marketing, Finance, Product Analytics, Engineering, and GTM so teams can make better decisions.
We also use AI and automation to reduce repetitive reporting and give analysts more time to investigate new questions. Join us and help shape how customers discover and adopt Firefly through Adobe.com!
What You’ll Do
Analyze how customers discover and engage with Firefly through Adobe.com. Identify performance drivers, journey friction, and changes that could improve acquisition, engagement, and conversion.
Answer complex business questions using Adobe Analytics, Customer Journey Analytics, SQL, statistical analysis, and relevant customer, product, and business data.
Work with Product, Marketing, GTM, and analytics teams to develop hypotheses, shape experiments, analyze A/B tests, and turn the results into decisions.
Partner with team members to define critical metrics, cohorts, success criteria, and measurement approaches. Develop new approaches when direct attribution is limited or established measures do not yet exist.
Interpret weekly performance, investigate material changes, and respond quickly when the business needs analytical support. Present findings that inform Adobe.com priorities and decisions related to Firefly.
Turn successful analyses and experiments into repeatable frameworks and playbooks. Work with analytics engineering and platform teams to improve automation, reporting, and self-service
What You Need to Succeed
A bachelor’s degree in Computer Science, Statistics, Mathematics, Engineering, Economics, Business, or a related field—or equivalent practical experience—is required.
5 years of experience in growth analytics, web analytics, experimentation, data science, decision science, or a related field.
Experience analyzing customer journeys, conversion funnels, and large clickstream datasets using Adobe Analytics, Customer Journey Analytics, or a comparable platform.
Strong SQL skills and experience using Python, R, or similar tools for statistical analysis and modeling.
Experience designing and interpreting A/B tests, along with the judgment to work with incomplete data and questions without an established solution.
Ability to identify important questions, synthesize findings, communicate with senior leaders, and help teams turn analysis into decisions.
Experience with web-to-product adoption, cross-surface customer journeys, causal inference, incrementality measurement, or generative AI products is helpful but not required.
If you enjoy finding answers in complex data and helping teams decide what to do next, we’d like to hear from you!
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

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Platform: workday
Effort: long