Job description

Bilingual Onboarding Specialist Employment Type: Full-Time Department: Human Resources Partnered with Connect Search About the Opportunity Connect Search is partnering with a growing organization to identify an organized, people-focused Onboarding Specialist who is passionate about creating an exceptional new hire experience. This role serves as a critical link between Talent Acquisition, Human Resources, Operations, Payroll, Safety, IT, and Training teams to ensure employees have a seamless transition from offer acceptance through their first day and beyond. The ideal candidate thrives in a fast-paced environment, enjoys managing multiple priorities, and takes pride in delivering a best-in-class onboarding experience that sets new employees up for long-term success. Fully bilingual in English and Spanish is a requirement for this role. Position Summary Reporting to the Director of Human Resources, the Onboarding Specialist will oversee all pre-employment and onboarding activities for new hires across multiple office locations. This individual will serve as the primary point of contact throughout the onboarding process, ensuring all hiring documentation, compliance requirements, orientation activities, and stakeholder communications are completed accurately and efficiently. Key Responsibilities New Hire & Onboarding Administration • Serve as the primary point of contact for offer letters, pre-employment screenings, background checks, drug testing, new hire paperwork, and orientation coordination. • Manage the end-to-end onboarding process from offer acceptance through Day One completion. • Prepare and distribute new hire packets and onboarding materials, ensuring timely delivery to office locations. • Maintain onboarding inventory and coordinate orders for new hire apparel, promotional items, and welcome materials. • Monitor onboarding progress and ensure all required documentation is completed in accordance with company policies. Candidate & Hiring Manager Support • Provide technical support to candidates utilizing the ADP Recruitment Portal. • Ensure applicants have a positive and seamless experience throughout the hiring and onboarding process. • Communicate regularly with hiring managers regarding candidate status updates and onboarding milestones. • Support the Talent Acquisition team by identifying process improvement opportunities and helping streamline onboarding workflows. Cross-Functional Coordination • Collaborate with Human Resources, Payroll, Safety, IT, Corporate Services, and Training & Development teams to deliver a world-class Day One experience. • Troubleshoot training-related issues and ensure all required safety, compliance, and onboarding training is completed successfully. • Confirm onboarding completion and communicate status updates to managers, superintendents, HR, Payroll, and Safety personnel. Systems & Reporting • Process new hires within ADP and maintain accurate employee records and documentation. • Manage data entry and record maintenance within the Applicant Tracking System (ATS). • Maintain onboarding metrics and recruiting records. • Update and distribute weekly job requisition reports for executive leadership. • Develop and maintain strong working relationships with internal and external stakeholders involved in the hiring process. Additional Responsibilities • Participate in continuous process improvement initiatives. • Support department projects and perform additional duties as assigned. Qualifications Education • Bachelor’s Degree in Human Resources, Business Administration, or a related field preferred. • Equivalent combination of education and relevant experience will be considered. Experience • Minimum of 3 years of Human Resources experience, with direct experience in onboarding, recruiting coordination, talent acquisition support, or employee lifecycle management. • Experience working with Applicant Tracking Systems (ATS) and HRIS platforms, preferably ADP, is highly preferred. Required Skills & Competencies • Excellent written, verbal, and interpersonal communication skills. • Fully bilingual in English and Spanish • Strong presentation and facilitation capabilities. • Exceptional attention to detail and organizational skills. • Proficiency with Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint. • Ability to manage multiple priorities and deadlines in a fast-paced environment. • Strong problem-solving and troubleshooting abilities. • High level of professionalism, discretion, confidentiality, and integrity. • Knowledge of onboarding best practices and employee experience strategies. • Ability to work independently while exercising sound judgment. • Strong relationship-building skills with both internal and external stakeholders. • Demonstrated ability to identify process improvement opportunities and drive efficiencies. Physical Requirements • Primarily office-based work environment. • Prolonged periods of sitting, computer use, and viewing screens. • Occasional walking, bending, lifting, and movement throughout the office. Why Consider This Opportunity? • Join a growing organization with a strong commitment to employee experience. • Play a key role in shaping first impressions and employee engagement. • Collaborate across multiple departments and leadership teams. • Opportunity to contribute to process improvements and organizational growth. Connect Search is an equal opportunity recruiting partner. We celebrate diversity and are committed to creating inclusive workplaces for all employees. #HR/ADMIN9

Requirements

Must-haves

Bilingual Onboarding Specialist
Employment Type: Full-Time
Department: Human Resources
Partnered with Connect Search
New Hire & Onboarding Administration
Serve as the primary point of contact for offer letters, pre-employment screenings, background checks, drug testing, new hire paperwork, and orientation coordination.
Manage the end-to-end onboarding process from offer acceptance through Day One completion.
Prepare and distribute new hire packets and onboarding materials, ensuring timely delivery to office locations.
Maintain onboarding inventory and coordinate orders for new hire apparel, promotional items, and welcome materials.
Monitor onboarding progress and ensure all required documentation is completed in accordance with company policies.
Candidate & Hiring Manager Support
Provide technical support to candidates utilizing the ADP Recruitment Portal.
Ensure applicants have a positive and seamless experience throughout the hiring and onboarding process.
Communicate regularly with hiring managers regarding candidate status updates and onboarding milestones.
Support the Talent Acquisition team by identifying process improvement opportunities and helping streamline onboarding workflows.
Cross-Functional Coordination
Collaborate with Human Resources, Payroll, Safety, IT, Corporate Services, and Training & Development teams to deliver a world-class Day One experience.
Troubleshoot training-related issues and ensure all required safety, compliance, and onboarding training is completed successfully.
Confirm onboarding completion and communicate status updates to managers, superintendents, HR, Payroll, and Safety personnel.
Systems & Reporting
Process new hires within ADP and maintain accurate employee records and documentation.
Manage data entry and record maintenance within the Applicant Tracking System (ATS).

Nice-to-haves

Bachelor’s Degree in Human Resources, Business Administration, or a related field preferred.
Experience working with Applicant Tracking Systems (ATS) and HRIS platforms, preferably ADP, is highly preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: careers-page
Effort: medium