Business Systems Analyst
Formlabs· enterprise· 3D Printing· May 22, 2026 · 5mo agoPosted 158 days ago
Somerville, MA
In office
Full-time
Mid
$105K–$150K est.
2+ years exp
Before you apply
Ghost Signal:
Open since May 22, 2026 — 158 days, and still accepting applications.
Job description
To reinvent an industry, you have to build the best team.
Join Formlabs if you want to bring ground-breaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.
As a Business Systems Analyst, you will join the Digital Systems team, reporting directly to the Head of Digital Systems. You will play a pivotal role in bridging the gap between our business stakeholders (Sales & Service, Marketing, eCommerce, Finance, Fulfillment) and our technical systems landscape (Salesforce, Shopify, Netsuite, Integrations).
You won’t just be gathering requirements; you will be getting your hands dirty with data, building tools, and helping design the future of our digital operations.
Formlabs Systems team enables all Formlabs teams with enterprise applications, infrastructure, data, and security to do their best work. The team supports all areas of the company and has team members globally.
This role is based in our Somerville, MA office, with in-office attendance expected every week, and will be a full-time position.
The Job:
Drive Cross-Functional Projects: Partner with Marketing, Sales, Service, Fulfillment, and Finance teams to translate complex business needs into clear technical requirements and specifications for our Digital Systems roadmap (e.g., eCommerce, CRM, ERP, marketing automation).
Be Hands-On with the Platform: Go beyond documentation—perform hands-on configuration, troubleshoot data issues, develop proofs-of-concept, and compile data to drive decision-making, validate logic, and secure stakeholder support before working with developers to implement.
Manage the Product Backlog: Own the organization and prioritization of enhancement requests, Jira stories, and roadmap initiatives, ensuring developers have clear, actionable specifications and direction.
Process Architecture: Map out current and future state workflows, identifying bottlenecks in how data flows between systems (e.g., Shopify to Salesforce to ERP).
Data & Analytics: Collaborate with the Data team to ensure data integrity across the "Semantic Layer" and assist in validating results for new initiatives, small enhancements, and AI enablement.
Support Major Launches: Act as a key analyst for high-impact initiatives, including new platforms, AI tools, and product introductions.
You:
2+ years of experience driving complex enterprise system transformations.
Experience with SQL/BigQuery and data visualization tools (Looker/Tableau).
Familiarity with marketing automation migrations (e.g., moving off Marketo).
Experience with Agile methodologies and Jira management.
A bachelors degree or higher in a technical or related field.
Bonus Points:
Salesforce Certifications (Administrator, Platform App Builder) or Shopify Certifications.
Experience with Github, Gearset, DevOps Center, or similar DevOps tool.
Experience with Shopify Plus and Shopify B2B.
Experience with Agile methodologies.
Familiarity with ERP systems and their integration with CRM.
Experience with data analytics and business intelligence tools.
Our Perks & Benefits:
Robust equity program to build future wealth through RSUs
Comprehensive healthcare coverage (Medical, Dental, Vision)
Low cost fund options in our 401K and access to advisors
Generous paid Parental Leave (up to 16 weeks)
Tenure-based paid Sabbatical Leave (up to 6 weeks)
Flexible Out of Office Plan – Take time when you need it
Ample free on-site parking & pre-tax commuter benefits
Healthy on-site lunches, snacks, beverages, & treats
Regular sponsored professional development opportunities
Many opt-in culture events across our diverse community
And of course… unlimited 3D prints
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing Compensation Every Formlabs employee receives equity because everyone contributes to building the company. You’ll have the opportunity to share financially in the value we create together, with a shared incentive to build a business that succeeds over the long term. Equity will be a significant portion of your total compensation, and will increase over time in proportion to your impact. The base pay will be determined by your skills, qualifications, experience, location, and expected impact on the organization. The annual base pay range for this role is: $103,000 — $140,000 USD
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Benefits
Benefits detected in the listing.
Dental
Vision
401k
Parental Leave
Professional Development