Job description

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. Your role in our mission • Researching, writing, editing, and proofreading technical data for use in documents or sections of documents such as manuals, procedures and specifications to provide clients with information in a less technical way. • Writes, organizes, enters, and compiles online help files to support end users. • Creates, compiles, and delivers system/software development documentation packages for example narratives, logic diagrams, input and output samples, input preparation instructions, job setup information) from technical project team inputs, system requirements analysis, system design specifications, technical system design, technical procedure development, configuration control requirements, test and training specifications, and programming notes. • Participates in quality reviews of various artifacts What we're looking for • Bachelor's degree or relevant experience required • Experience working with desktop publishing, word processing, and on-line documentation software • Experience working with industry writing style such as grammar, sentence form, and structure • Experience working with various software products • Ability to grasp technical solutions and convert technical knowledge into easily understood terms • Medicaid Experience preferred • Technical writing experience preferred • Strong communication skills • Proofreading and editing skills • Ability to work independently and as part of a team What you should expect in this role • Remote-based opportunity within the United States • Opportunities to travel through your work (0-10%) • Video cameras must be used during all interviews, as well as during the initial week of orientation • Candidates are expected to have at-home reliable connectivity • The deadline to submit applications for this posting is 10/30/2026 The pay range for this position is $42,400.00 - $60,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

Requirements

Must-haves

Your role in our mission
Researching, writing, editing, and proofreading technical data for use in documents or sections of documents such as manuals, procedures and specifications to provide clients with information in a less technical way.
Writes, organizes, enters, and compiles online help files to support end users.
Participates in quality reviews of various artifacts
Bachelor's degree or relevant experience required
Experience working with desktop publishing, word processing, and on-line documentation software
Experience working with industry writing style such as grammar, sentence form, and structure
Experience working with various software products
Ability to grasp technical solutions and convert technical knowledge into easily understood terms
Strong communication skills
Proofreading and editing skills
Ability to work independently and as part of a team
What you should expect in this role
Opportunities to travel through your work (0-10%)
Video cameras must be used during all interviews, as well as during the initial week of orientation
Candidates are expected to have at-home reliable connectivity
The deadline to submit applications for this posting is 10/30/2026

Nice-to-haves

Medicaid Experience preferred
Technical writing experience preferred

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: successfactors
Effort: medium

Benefits

Benefits detected in the listing.

401(K)