Job description

Duration: 6 weeks to start Job Description • 2 Epic Patient Experience Analyst resources needed to support go-live activities and post-stabilization efforts. • Ideal candidates will have hands-on experience supporting Epic patient-facing applications and working in fast-paced healthcare implementation environments. • Role specialized in My Chart, Welcome Applications are key. MyChart Bedside and Hello World as well • Experience supporting Epic go-lives, command center activities, stabilization, and end-user issue resolution in a healthcare environment. • Strong understanding of patient-facing digital workflows, patient engagement tools, and operational impacts across ambulatory and inpatient settings. • Ability to troubleshoot workflow and application issues, collaborate with operational teams, and escalate technical concerns appropriately during go-live support. • Prior experience working in large-scale healthcare transformation or Epic implementation environments strongly preferred. Epic Certification Required: • My Chart #LI-Remote

Requirements

Must-haves

Duration: 6 weeks to start
2 Epic Patient Experience Analyst resources needed to support go-live activities and post-stabilization efforts.
Ideal candidates will have hands-on experience supporting Epic patient-facing applications and working in fast-paced healthcare implementation environments.
Role specialized in My Chart, Welcome Applications are key. MyChart Bedside and Hello World as well
Experience supporting Epic go-lives, command center activities, stabilization, and end-user issue resolution in a healthcare environment.
Strong understanding of patient-facing digital workflows, patient engagement tools, and operational impacts across ambulatory and inpatient settings.
Ability to troubleshoot workflow and application issues, collaborate with operational teams, and escalate technical concerns appropriately during go-live support.

Nice-to-haves

Prior experience working in large-scale healthcare transformation or Epic implementation environments strongly preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

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