Job description

ABOUT USUL Usul is a Silicon Valley AI lab helping America and its allies buy technology at the speed of Amazon Prime. We're Stanford dropouts, MIT AI scientists, and Tier-1 Special Forces Operators dedicating our lives to rebuilding the infrastructure that equips the Western world. We’re the youngest founders to ever win a US Defense contract. Over the past year, we’ve helped Global 500 companies including RTX, BAE Systems, Palantir and frontier AI labs win $12B in contracts across 30 NATO nations. WE ARE LOOKING FOR AN ENTREPRENEURIAL OPERATOR TO OWN OUR CUSTOMER DEPLOYMENTS. One day you will be leading the pilot roll out for a tier 1 defense prime, the next you’ll be running around San Francisco helping AI companies win their first drop of government revenue. You will have a figure it out mindset willing to hustle to reform the current way products get sold into the government and diversify the Allied industrial base. WHAT YOU’LL DO: - Serve as the deployment lead of Usul for a portfolio of some of the largest and fastest growing defense and space companies in the world, owning all post-sale relationships from onboarding/training, enterprise adoption, expansion and renewals. - Run the capture process for AI companies for our Services business: coordinating with consultants and government affairs to help carve a path for commercial rocketship companies to expand into the government. - Coordinate complex product onboarding paths from defense-tech startups building in their garage to Fortune 500 companies with thousands of employees ensuring every single user maximizes Usul’s value to transform the way they win defense contracts. - Lead commercial upsell/cross-sell expansions within every account. - Own customer health using metrics on your accounts to increase retention, reduce churn and close renewals. - Collaborate with Sales, Product and Engineering directly influencing our product roadmap and path to revolutionizing how every allied government and defense company interact. WHAT WE LOOK FOR: - 1-3 years of consulting/strategy experience with big, old industries. You know how to navigate these rooms of C suites and pitch ROI. (McKinsey, Bain, BCG preferred) - Defense contract experience. You've worked on proposals or understand how the process works. - Crazy high agency and ability to context switch extremely fast. - Willingness to travel 1-2 times per month for client engagements. - Entrepreneurial experience and mindset - you are excited about building things from scratch and are able to identify issues and execute quickly. - High EQ. - In office forward - we move insanely fast 5 days per week in San Francisco or DC.

Requirements

Must-haves

Run the capture process for AI companies for our Services business: coordinating with consultants and government affairs to help carve a path for commercial rocketship companies to expand into the government.
Lead commercial upsell/cross-sell expansions within every account.
Own customer health using metrics on your accounts to increase retention, reduce churn and close renewals.
Collaborate with Sales, Product and Engineering directly influencing our product roadmap and path to revolutionizing how every allied government and defense company interact.
Defense contract experience. You've worked on proposals or understand how the process works.
Crazy high agency and ability to context switch extremely fast.
Willingness to travel 1-2 times per month for client engagements.
Entrepreneurial experience and mindset - you are excited about building things from scratch and are able to identify issues and execute quickly.
In office forward - we move insanely fast 5 days per week in San Francisco or DC.

Nice-to-haves

1-3 years of consulting/strategy experience with big, old industries. You know how to navigate these rooms of C suites and pitch ROI. (McKinsey, Bain, BCG preferred)

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: ashby
Effort: quick