• Respond to all inquiries, incidents and projects in a timely manner meeting customer SLA.
• Daily administration includes maintenance of various components associated with a Citrix environment which includes, but is not limited to Published Applications, Profile Management, Provisioning Services, Load Balancing, Redirect/Forwarding, VM Management, DHCP and Group Policy.
• Must have a solid working knowledge of Active Directory, DNS, WINS, User Rights Assignments, thin clients, desktop operating systems, firewalls and networking.
• Daily activities include Incident and Service Request ticket management and Change Management
• Must be experienced in building, troubleshooting and maintaining Citrix XenApp, XenServer & NetScaler systems along with the Windows Operating systems that the XenApp infrastructure resides on.
• 8+ years experience in an enterprise level distributed environment (SAN, Virtual, Windows, Data Center)
• 5+ years Citrix experience in an enterprise environment
• Citrix Certified Administrator (CCA) in XenApp and/or XenServer with Netscaler knowledge
• Ability to communicate clearly and effectively with current clients, prospective clients, and with internal personnel.
• Solid understanding of TCP/IP, LDAP, DNS SMTP and other networking areas.
• Proficiency in enterprise storage technologies such as NAS and Storage Area Networking, and Backup & Recovery.
Qualifications:
• Citrix Certified Enterprise Administrator (CCEA)
• Microsoft Certifications (such as MCSE, MCSA, MCP, MCTS)
• Advanced knowledge of Netscaler
• Advanced technical knowledge and experience Windows server environments
• Advanced knowledge of security and compliance standards such as SOx and PCI DSS.
• Working knowledge of virtualization technologies such as VMware, Hyper-V
PLEASE NOTE THAT WE ARE NOT ABLE TO WORK WITH CANDIDATES ON H1B VISAS OR CANDIDATES REPRESENTED BY THIRD PARTIES.