Business Analyst Junior [Antifraud & Disputes] at Plata Card

Job description

We’re looking for a Business Analyst to join our Antifraud & Disputes team . The team is responsible for preventing fraud, developing fraud prevention processes, and implementing controls across the bank’s products and customer journeys. We continuously improve existing fraud prevention mechanisms and support new product launches, ensuring that fraud risks are addressed from the early stages of product development. Challenges that await you: Gather, analyze, and document business requirements for fraud prevention tools and processes Analyze existing fraud prevention processes and identify opportunities for improvement Investigate gaps in fraud controls, including false positives, false negatives, operational bottlenecks, and data quality issues Translate business requirements into clear specifications and development tasks for Engineering and Data teams Support the implementation and improvement of fraud prevention controls across existing and new products Collaborate with Operations and Design teams to improve investigation workflows and case management tools Analyze operational metrics to evaluate fraud control effectiveness and identify areas for optimization Coordinate with cross-functional teams to support solution development, implementation, and rollout Maintain clear and up-to-date documentation of business processes, requirements, and implemented solutions What makes you a great fit: 1+ year of experience as a Business Analyst, Product Analyst, or in a related role (including internships) Experience gathering, documenting, and managing business requirements Understanding of business processes and basic process modeling techniques Basic SQL skills or willingness to develop them Ability to translate business needs into clear requirements for technical teams Basic understanding of system integrations, APIs, and data flows Analytical and structured thinking with the ability to identify problems and evaluate possible solutions Good communication skills and ability to work with cross-functional teams B2 or higher English level for effective communication with an international team Your bonus skills: Experience working with BI tools such as Superset or Tableau Basic understanding of fraud prevention concepts, including transaction monitoring, risk scoring, alert management, and case management Familiarity with microservices architecture or event streaming technologies such as Kafka Spanish language skills Our ways of working: Innovative Spirit: A commitment to creativity and groundbreaking solutions Honest Feedback: valuing open, transparent communication Supportive Team: a strong, collaborative community Celebrating Achievements: recognizing our wins together High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances Our benefits: Relocation support to one of our hubs — Serbia, Georgia — with assistance for the employee and their family Flexible work from one of our offices or remote Healthcare Coverage Education Budget: Language lessons, professional training and certifications Wellness Budget: Mental health and fitness activity reimbursements Vacation Policy: Annual leave and paid sick leave as per applicable policies

Requirements

Must-haves

We’re looking for a Business Analyst to join our Antifraud & Disputes team .
Gather, analyze, and document business requirements for fraud prevention tools and processes
Analyze existing fraud prevention processes and identify opportunities for improvement Investigate gaps in fraud controls, including false positives, false negatives, operational bottlenecks, and data quality issues
Translate business requirements into clear specifications and development tasks for Engineering and Data teams
Support the implementation and improvement of fraud prevention controls across existing and new products
Collaborate with Operations and Design teams to improve investigation workflows and case management tools
Analyze operational metrics to evaluate fraud control effectiveness and identify areas for optimization
Coordinate with cross-functional teams to support solution development, implementation, and rollout
Maintain clear and up-to-date documentation of business processes, requirements, and implemented solutions
1+ year of experience as a Business Analyst, Product Analyst, or in a related role (including internships)
Experience gathering, documenting, and managing business requirements Understanding of business processes and basic process modeling techniques
Basic SQL skills or willingness to develop them Ability to translate business needs into clear requirements for technical teams
Basic understanding of system integrations, APIs, and data flows
Analytical and structured thinking with the ability to identify problems and evaluate possible solutions
Good communication skills and ability to work with cross-functional teams
B2 or higher English level for effective communication with an international team
Experience working with BI tools such as Superset or Tableau
Basic understanding of fraud prevention concepts, including transaction monitoring, risk scoring, alert management, and case management
Familiarity with microservices architecture or event streaming technologies such as Kafka
Spanish language skills
Innovative Spirit: A commitment to creativity and groundbreaking solutions
Honest Feedback: valuing open, transparent communication
Supportive Team: a strong, collaborative community
Celebrating Achievements: recognizing our wins together

Nice-to-haves

None flagged.

Application prep

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Keywords to mirror

sql

Platform: greenhouse
Effort: quick

Benefits

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