TSMC North America
Account Manager/Technical Manager (7987)
Overview of Role
The Account Manager serves as a primary commercial and operational interface between TSMC North America and its advanced-node and 3DIC customers, managing the business relationship across quotation and pricing, demand forecasting and fulfillment, new tape-out management, and technology-roadmap engagement. Based within the North America Account Management organization and reporting to the Account Management Director, this role coordinates closely with TSMC headquarters in Taiwan and with internal operations, planning, pricing, and Field Technical Support (FTS) teams to ensure seamless execution and customer satisfaction. It is a hands-on role at the outset that grows into broader account ownership and new-business enablement, offering a seasoned semiconductor professional the opportunity to shape how TSMC supports its most advanced technology customers.
Responsibilities
• Manage the end-to-end business relationship for assigned accounts, leading pricing and quotation discussions and ensuring there is no disconnect between the customer and TSMC.
• Own demand forecasting and fulfillment, aligning internal forecast and program execution across operations and planning to close the loop and complete the business.
• Drive new tape-out management — planning, execution, and operational coordination with headquarters customer service for new product introductions on advanced nodes.
• Promote TSMC's technology roadmap to customers and coordinate internal resources across operations, planning, pricing, and Field Technical Support (FTS) to meet and exceed customer requirements.
• Resolve production and supply issues across the factory, headquarters, and customer, and grow into account strategy and new-business enablement over time.
Minimum Qualifications
• Bachelor's degree in Electrical Engineering, Materials Science, Physics, a related engineering/science discipline, or equivalent experience.
• 12 or more years of relevant semiconductor industry experience in account management, business development, technical program management, or applications/field engineering.
• Demonstrated program or project management experience and prior team-lead experience with strong cross-functional collaboration.
• Strong semiconductor domain knowledge, with the ability to discuss process technology and packaging technology credibly with customers at engineering, program management, and executive levels.
• Financial and commercial acumen, with availability to coordinate regularly with TSMC headquarters in Taiwan during evening hours (approximately four to five nights per week).
Preferred Qualifications
• Master's or PhD in a relevant engineering or science discipline.
• Direct experience with 3DIC and 3nm-and-below technologies.
• Hands-on integrated circuit (IC) or process-integration background complementing customer-facing experience.
• Experience spanning quotation, demand forecasting, new tape-out management, and technology-roadmap promotion within a foundry, fabless, or semiconductor supplier environment.
• Background gained at a leading semiconductor customer, competitor, or supplier organization.
What Success Looks Like
90 days: Hands-on and contributing on task-level account and operational work.
6 months: Developing and extending existing account work in a more business-oriented direction.
1 year: Operating as a full Account Manager — supporting customers directly and enabling new business.
Company Description
As a trusted technology and capacity provider, TSMC is driven by the desire to be:
• The world's leading dedicated semiconductor foundry
• The technology leader with a strong reputation for manufacturing excellence
• Advancing semiconductor manufacturing innovations to enable the future of technology
TSMC pioneered the pure-play foundry business model when it was founded in 1987 and has been the world's leading dedicated semiconductor foundry ever since. The Company supports a thriving ecosystem of global customers and partners with the industry's leading process technologies and a portfolio of design enablement solutions to unleash innovation for the global semiconductor industry. With global operations spanning Asia, Europe, and North America, TSMC serves as a committed corporate citizen around the world.
In North America, TSMC has a strong sales and service organization that works with customers by helping them achieve silicon success with cutting-edge technologies and manufacturing excellence. The Company has continued to accelerate its R&D investment and staffing in recent years and is expanding its manufacturing footprint to support customer innovation with 3D IC technologies and optimal manufacturing capacity.
Export Control
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations, TSMC North America may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon TSMC North America obtaining any export license or other approval that may be required by the U.S. Government.
Diversity Statement
TSMC North America is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, or any other characteristic protected by applicable law.
TSMC is an equal opportunity employer prizing diversity and inclusion. We are committed to treating all employees and applicants for employment with respect and dignity. If you require reasonable accommodation due to a disability during the application or the recruiting process, please feel free to notify us at g_accommodations@tsmc.com. TSMC confirms to all applicants its commitment to meet TSMC's obligations under applicable employment law. Reasonable accommodation will be determined on a case-by-case basis.
Pay Transparency
At TSMC, your base pay is only part of your overall total compensation package. At the time of this posting, this role typically pays a base salary between $131,500 and $187,000 per year. The range displayed reflects the minimum and maximum target for new hires. Actual pay may be more or less than the posted range. Factors that influence pay include the individual's skills, qualifications, education, experience and the position level and location. TSMC's total compensation package consists of market competitive pay, allowances, bonuses, and comprehensive benefits. We also offer extensive development opportunities and programs.