Strategic Account Manager at Roehm

Job description

WHO WE ARE We are a leading supplier of methacrylate chemistry. As a global company with around 2,800 employees, we are represented on three continents. We serve a global market with our MERACRYL® methacrylates and PMMA molding compounds under the PLEXIGLAS® brand (in the Americas registered under the trademark ACRYLITE®), which we manufacture in our worldwide production network. Our products supply growth markets including the automotive, construction, and medical technology industries. Röhm is committed to operating with social responsibility, and sustainability forms an integral part of our business strategy. We view our employees as our strength, and we value diversity and inclusion. If you thrive in an environment where individual contributions are both visible and recognized, Röhm may be right for you. WHAT THE ROLE DELIVERS The Strategic Account Manager will manage, develop and grow the assigned territory within the Region America Automotive segment. This role manages assigned OEMs, strategic customers, markets, applications, identified/relevant tiers and identified global key accounts within the assigned territory. Maintains/builds relationships. This role manages and insures proper handling of customer complaints and activities. It will support defining account strategies, tactical plan, targets/deliverables, implement and insure attainment of business objectives. This role will additionally lead support team through the execution of the account strategy and resolution of challenges encountered. You will interact with and update regional and global automotive teams as well as support functions on progress, challenges and evolving business environment, while insuring timely completion of deliverables. This role is a remote role, within 2 hours driving distance of Detroit metro area. WHAT YOU WILL DO Sales • Develop and manage relationships with accounts and prospects (OEMs, GKA, other Tiers / molders) within territory with goal of maintaining and growing Roehm business. Builds knowledge of, and mapping the various decision makers and influencers. • Identify new target and prospect customers, meeting the criteria for sales and marketing. Develop an approach / plan and execute. Lead and manage opportunity pipeline and programs (RLOPs). • Understand and monitor product costs / CM1 to protect margins and insure profitable growth and achievement of financial objectives. Maintain a healthy and profitable product mix within the assigned territory. • Assist customer service with challenging order management issues for assigned customers insuring alignment with business goals and guidelines. Manage customer interface for QNs/complaints • Support regional and global initiative by providing timely and accurate feedback • Monitor market & territory, providing informed input relative to market price movement and implement price adjustments. Communicating competitive activities / intelligence. • Provide forecast. Develop proposed and support implementation of the supply chain inventory plans • Support global automotive innovation initiatives • Foster a spirit of innovation throughout the RAM organization, reviewing periodically product offering vs. market needs Leadership/Management • Lead, implement and manage related projects & opportunities • Lead customer service activities relative to the requirements to service the defined market / territory. • Define account strategies, tactical plan, specific deliverables and needs to insure attainment of business objectives. • Lead support team through the execution of the account strategy and timely resolution of challenges encountered. • Ensure that required customer and market reports are completed timely and in full • Responsible for protecting brand integrity in assigned territory • Responsible to lead application of regional and global strategies in assigned sub-segment / territory • Prepare monthly highlight report & monthly KPI • Keep the organization (global, regional and internal) informed of significant events, whether positive or negative Marketing and Strategic Planning • Responsible for the development, management and implementation of an annual market sub-segment(s) / territory business plan (sales budget, marginal contribution CM1 and ROCE). • Establish and apply short term tactical actions while simultaneously developing medium to long term strategic direction to achieve long term business objectives • Proficient on relevant market, applications and products for the assigned territory / sub-segments. • Recommend and define goals for marketing initiatives for joint marketing programs such as trade shows and road shows that are of mutual benefit of Roehm and the customer. • Contribute to the marketing efforts for assigned territory / sub-segments: • Providing input and executing on marketing strategies • Help develop marketing collateral for assigned sub-segment(s) / territory • Working jointly with RAM, REU and RAS peers and across functions including logistics, technical service and manufacturing to achieve business goals and meets the needs of the RAM business • Maintain and grow contact list for electronic promotional communications (e.g. e-blasts) WHAT WE ARE SEEKING • Minimum requirement of a technical Bachelor’s Degree (Engineering, Chemistry, Polymer Science or similar), MBA is preferred. • Minimum 5 years of sales experience in the automotive plastic industry working with OEMs and Tier in a technical sales or marketing capacity, preferably in acrylic, polycarbonate or other clear materials • Based within 2 hour drive of metropolitan Detroit, 1 hour preferred • Must have experience working in a cross-functional heavily matrixed environment, interacting with people from all different levels and cultures. • Must be self-motivated and possess the ability to take initiative, ownership and influence / motivate others • Good computer skills, specifically in SAP, CRM, and Microsoft Office products are a must. • Ability to travel within the territory 50% or more of the time. Will also require occasional travel outside of territory, including international WHAT WE OFFER Competitive compensation and a benefits package that you’d expect from a global company: competitively priced medical, dental and vision; 401k with company match; separate company funded retirement account equal to 6% of your pay; life and disability insurance; a strong paid time off plan; and a range of elective insurances at group rates to cover some of life’s curve-balls.... and much more. You can find an overview of our benefits on our careers page. YOUR APPLICATION Sounds interesting? Learn more about us and apply here: roehm.com . Realize your dreams at Röhm! Röhm seeks the best candidates, and as a result is an equal opportunity employer that is proud to provide equal access to jobs regardless of protected status.

Requirements

Must-haves

Identify new target and prospect customers, meeting the criteria for sales and marketing. Develop an approach / plan and execute. Lead and manage opportunity pipeline and programs (RLOPs).
Understand and monitor product costs / CM1 to protect margins and insure profitable growth and achievement of financial objectives. Maintain a healthy and profitable product mix within the assigned territory.
Assist customer service with challenging order management issues for assigned customers insuring alignment with business goals and guidelines. Manage customer interface for QNs/complaints
Support regional and global initiative by providing timely and accurate feedback
Monitor market & territory, providing informed input relative to market price movement and implement price adjustments. Communicating competitive activities / intelligence.
Provide forecast. Develop proposed and support implementation of the supply chain inventory plans
Support global automotive innovation initiatives
Foster a spirit of innovation throughout the RAM organization, reviewing periodically product offering vs. market needs
Leadership/Management
Lead, implement and manage related projects & opportunities
Lead customer service activities relative to the requirements to service the defined market / territory.
Define account strategies, tactical plan, specific deliverables and needs to insure attainment of business objectives.
Lead support team through the execution of the account strategy and timely resolution of challenges encountered.
Ensure that required customer and market reports are completed timely and in full
Responsible for protecting brand integrity in assigned territory
Responsible to lead application of regional and global strategies in assigned sub-segment / territory
Prepare monthly highlight report & monthly KPI
Keep the organization (global, regional and internal) informed of significant events, whether positive or negative
Marketing and Strategic Planning
Responsible for the development, management and implementation of an annual market sub-segment(s) / territory business plan (sales budget, marginal contribution CM1 and ROCE).
Establish and apply short term tactical actions while simultaneously developing medium to long term strategic direction to achieve long term business objectives
Proficient on relevant market, applications and products for the assigned territory / sub-segments.

Nice-to-haves

Minimum requirement of a technical Bachelor’s Degree (Engineering, Chemistry, Polymer Science or similar), MBA is preferred.
Based within 2 hour drive of metropolitan Detroit, 1 hour preferred

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: jazzhr
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401k

Paid Time Off