Job description

The Business Systems Analyst III – Product Development & Production is a key member of the Information Technology Digital Thread team, responsible for gathering, analyzing, and documenting business requirements across the engineering-to-manufacturing lifecycle. This role supports and improves cross-functional processes and data integration across Product Lifecycle Management (PLM), Engineering, Manufacturing, Manufacturing Execution Systems (MES), Maintenance, Repair & Overhaul (MRO), Inventory Management, Logistics, and Materials Planning. Working closely with Engineering, Manufacturing, Quality, Supply Chain, and Enterprise Applications teams, this individual translates business needs into functional solutions, drives process improvements, and supports the planning, design, testing, deployment, and adoption of Digital Thread initiatives. The role helps ensure data integrity, configuration management, and end-to-end traceability across enterprise systems while improving operational efficiency. Responsibilities • Partner with business stakeholders to gather, analyze, prioritize, and document business and system requirements. • Translate business requirements into functional specifications and solution designs that improve business processes and user adoption. • Support business process design, requirements traceability, and solution validation throughout the project lifecycle. • Collaborate with cross-functional teams to deliver Digital Thread initiatives spanning Engineering, Manufacturing, PLM, MES, MRO, Inventory, and ERP platforms. • Participate in project planning, effort estimation, testing, user acceptance, deployment, and post-implementation support. • Facilitate User Acceptance Testing (UAT), validate business requirements, and ensure successful solution adoption. • Provide application support, troubleshoot system issues, and coordinate resolution with technical teams. • Develop user documentation and deliver end-user training as needed. • Build strong relationships with business partners and recommend technology solutions that support strategic objectives. • Develop reports, metrics, and data insights to support operational and business decision-making. • Ensure solutions align with enterprise architecture, data governance, and IT standards. • Pursue continuous learning and support other projects and initiatives as assigned. Required Education & Experience • Bachelor’s degree in computer science, Information Systems, Business, or a related field, or equivalent experience. • 8+ years of experience in Information Systems or related field. • 5+ years of Business Systems Analyst experience supporting enterprise business applications. • 5+ years of experience with ERP platforms; Oracle experience preferred. • 3+ years of experience with business requirements gathering process modeling, testing, and documentation tools. • Extensive experience supporting PLM, Engineering, Manufacturing, MES, MRO, Inventory Management, and related business processes. • Extensive experience integrating enterprise applications and working with Oracle and SQL-based databases. Required Knowledge, Skills & Abilities • Working knowledge of SQL and basic programming concepts. • Ability to analyze complex data sets and translate findings into actionable business recommendations. • Experience with collaboration tools such as SharePoint, Box, and OneDrive. • Ability to quickly learn new technologies and implement system enhancements. • Working knowledge of HTML, XML, and client/server architecture preferred. • Aerospace, Defense, Manufacturing, or other highly regulated industry experience preferred. • Strong analytical, problem-solving, and customer service skills. • Strong written and verbal communication skills with the ability to influence stakeholders across all organizational levels. • Advanced proficiency with Microsoft Office, particularly Excel. • Self-motivated, collaborative, and able to manage multiple priorities in a fast-paced environment. #LI-RC1 The annual U.S. base salary range for this full-time position is $112,157.00–$162,662.00. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit vgcareers.virgingalactic.com Who We Are Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles. Export Requirements To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list here . EEO Statement Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status. Drug Free Workplace Virgin Galactic is committed to a Drug Free Workplace. All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing. Phoenix Employment Requirements For individuals seeking employment at our Phoenix Mesa Gateway Airport facility, employment is contingent upon you obtaining and maintaining a TSA authorized security badge. This includes initial and annual mandatory background checks that are governed by TSA, and conducted by the Phoenix Mesa Gateway Airport badging office. Accommodation Requests If you require a reasonable accommodation to apply for a position, please contact the Virgin Galactic Talent Team at: VGTalent@virgingalactic.com Mandatory Notices Employee Polygraph Protection Act Rights E-Verify_Participation_Poster_Eng_Es Your Employee Rights Under the Family and Medical Leave Act Know Your Rights: Workplace Discrimination is Illegal

Requirements

Must-haves

Partner with business stakeholders to gather, analyze, prioritize, and document business and system requirements.
Translate business requirements into functional specifications and solution designs that improve business processes and user adoption.
Support business process design, requirements traceability, and solution validation throughout the project lifecycle.
Collaborate with cross-functional teams to deliver Digital Thread initiatives spanning Engineering, Manufacturing, PLM, MES, MRO, Inventory, and ERP platforms.
Participate in project planning, effort estimation, testing, user acceptance, deployment, and post-implementation support.
Facilitate User Acceptance Testing (UAT), validate business requirements, and ensure successful solution adoption.
Provide application support, troubleshoot system issues, and coordinate resolution with technical teams.
Develop user documentation and deliver end-user training as needed.
Build strong relationships with business partners and recommend technology solutions that support strategic objectives.
Develop reports, metrics, and data insights to support operational and business decision-making.
Ensure solutions align with enterprise architecture, data governance, and IT standards.
Pursue continuous learning and support other projects and initiatives as assigned.
Required Education & Experience
Bachelor’s degree in computer science, Information Systems, Business, or a related field, or equivalent experience.
8+ years of experience in Information Systems or related field.
5+ years of Business Systems Analyst experience supporting enterprise business applications.
3+ years of experience with business requirements gathering process modeling, testing, and documentation tools.
Extensive experience supporting PLM, Engineering, Manufacturing, MES, MRO, Inventory Management, and related business processes.
Extensive experience integrating enterprise applications and working with Oracle and SQL-based databases.
Required Knowledge, Skills & Abilities
Working knowledge of SQL and basic programming concepts.

Nice-to-haves

5+ years of experience with ERP platforms; Oracle experience preferred.
Working knowledge of HTML, XML, and client/server architecture preferred.
Aerospace, Defense, Manufacturing, or other highly regulated industry experience preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

sql

Platform: phenom
Effort: medium