Job description

Transnetyx Tissue is seeking a full-time Office Operations Specialist to join our team! Location: Springfield, Illinois Schedule: Full-time | onsite | in-person Compensation: starting hourly rate up to $20.60 Be the Hub of a Fast-Paced Life Sciences Team Transnetyx Tissue is looking for an organized, customer-focused professional who thrives in a fast-moving environment and enjoys balancing customer service, operations, shipping, and administrative support. As our Office Operations Specialist , you’ll play a critical role in supporting customers, coordinating orders, and helping keep day-to-day operations running smoothly. This is a hands-on role ideal for someone who enjoys variety, takes pride in accuracy, and wants to be part of meaningful scientific work. What You’ll Do Serve as the first point of contact for customers via phone and email Process and schedule customer orders accurately and efficiently Create estimates, invoices, shipping labels, and sales orders Coordinate daily order communication with laboratory staff Package and prepare domestic and international shipments Assist with inventory, purchasing, and receiving deliveries Support office operations, supplies, and facility coordination Collaborate across teams to ensure excellent customer experience What We’re Looking For High school diploma or equivalent required; Associate degree preferred 2+ years of office, operations, customer service, or administrative experience preferred Strong organization and multitasking skills Excellent communication and attention to detail Comfortable using Microsoft Office and business systems NetSuite or accounting software experience is a plus Ability to work independently in a fast-paced environment Why Join Transnetyx? ✔ Stable, growing life sciences company ✔ Variety in your day — no repetitive desk-only role ✔ Team-oriented culture with meaningful work ✔ Opportunity to grow operational and customer service skills ✔ Competitive pay for the Springfield market Physical & Work Environment This is an active office and operations role that includes computer work, shipping support, packaging, inventory handling, and occasional lifting (typically around 20 lbs. on a daily basis, although up to 50 lbs. at times). Hazmat training will be provided as part of order fulfillment responsibilities. Apply Today If you enjoy organization, customer interaction, and being an essential part of a collaborative team, we’d love to hear from you!

Requirements

Must-haves

Transnetyx Tissue is seeking a full-time Office Operations Specialist to join our team!
Location: Springfield, Illinois Schedule: Full-time | onsite | in-person Compensation: starting hourly rate up to $20.60
Be the Hub of a Fast-Paced Life Sciences Team
Transnetyx Tissue is looking for an organized, customer-focused professional who thrives in a fast-moving environment and enjoys balancing customer service, operations, shipping, and administrative support.
What You’ll Do
Serve as the first point of contact for customers via phone and email
Process and schedule customer orders accurately and efficiently
Create estimates, invoices, shipping labels, and sales orders
Coordinate daily order communication with laboratory staff
Package and prepare domestic and international shipments
Assist with inventory, purchasing, and receiving deliveries
Support office operations, supplies, and facility coordination
Collaborate across teams to ensure excellent customer experience
What We’re Looking For
Strong organization and multitasking skills
Excellent communication and attention to detail
Comfortable using Microsoft Office and business systems
Ability to work independently in a fast-paced environment
Why Join Transnetyx?
Physical & Work Environment
Hazmat training will be provided as part of order fulfillment responsibilities.

Nice-to-haves

High school diploma or equivalent required; Associate degree preferred
2+ years of office, operations, customer service, or administrative experience preferred
NetSuite or accounting software experience is a plus

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: greenhouse
Effort: quick