Overview:
The Catering Sales Manager markets the resort's event services locally and nationally to build guest relationships and business opportunities. The Catering Sales Manager solicits and contracts events ranging in size and market, coordinates the details of the event, and acts as the onsite contact throughout the event in conjunction with other hotel departments.
Responsibilities:
Solicit and contract new business for the resort
Respond to incoming leads received through various channels including direct telephone or email as well as online platforms such as omnihotels.com and Cvent
Communicate and/or meet with parties interested in the Hotel’s services and assess the party’s needs and whether the requested services
Conduct organized site visits and planning visits as needed for prospective clients
Prepare event proposals with various options available for Hotel services and products (event space, food and beverage, recreation activities)
Negotiate and generate contracts for Hotel services in compliance with Hotel billing and rate guidelines and under supervision of Director of Catering and Conference Services
Meet or exceed booking goals on a monthly, quarterly, and annual basis as determined by hotel leadership
Utilize FDC to reserve, confirm, and coordinate the negotiated contract services including meeting space and catering requirements
Generate banquet event orders, diagrams, resumes, and billing estimates for all events
Attend designated weekly meeting including BEO meeting and resume meeting
Be onsite as needed for events and collaborate with operational departments ensuring successful execution of all events
Promote high visibility of Hotel through active involvement in industry associations and trade shows
Interact and communicate positively and professionally with guests, prospective guests, key accounts, coworkers, and visitors to Hotel
Maintain high event survey satisfaction results received post-event
Comply with Hotel and Corporate policies and procedures and all applicable legal and regulatory requirements
Attend and contribute to regular meetings of sales team and Hotel leadership, including daily meetings or interactions with Director of Catering regarding business forecasts and future availability of Hotel function space
Qualifications:
Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
Must possess computer skills, including, but not limited to, Microsoft Word, Excel and Delphi.
College or equivalent education required. Bachelor’s Degree preferred.
Experience:
Hotel or resort experience preferred
1-2 years catering/event sales experience preferred