Administrative Associate II - (Mailroom) - Caswell Correctional Center
Nc· Government / Healthcare Services· Oct 20, 2026 · 8d ago
Caswell County, NC
In office
Full-time
$31K–$51K
Job description
Agency
Adult Correction
Division
COO - OPS - Institutions Operations
Job Classification Title
Administrative Associate II (S)
Position Number
60072616
Grade
NC02
About Us
The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!
Description of Work
Position is located at Caswell Correctional Center, and will report to the Administrative Officer I. This position is responsible for the following:
- Processing, reviewing and distributing all outgoing and incoming mail, packages, legal mail, certified mail and courier mail at this facility.
- Maintaining security of the facility by searching and reviewing all incoming mail and when applicable and all outgoing mail for unauthorized items (contraband and correspondence deemed a threat to the safe, secure and orderly function of the facility).
- Opens, searches and distributes US mail and courier mail each day as well as bus mail.
- Delivered to both staff and inmates at this facility
- Computer skills required to work with Text Behind and GTL programs
Sorts and distributes large quantities of interoffice staff correspondence and mail.
- Maintain a Security Threat Group listing and utilizes this list to determine censorship of outgoing and incoming mail and packages.
- Process indigent offender mail accesses and maintains the Daily Welfare Report to determine indigent eligibility.
- Responsible for entering and recording all trust fund deposits, cashier’s checks, and certified checks and employee canteen deposits.
- Require vast knowledge of NC Department of Adult Correction standard operating procedures and policies governing the handling of all mail and parcels, disposition of unauthorized property and the Inmate Banking System.
Requires a big degree of confidentiality, honesty and trustworthiness.
Knowledge Skills and Abilities/Management Preferences
Salary Range: $31,200.00 - $51,249.00
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
Documented working knowledge of word processing or spreadsheet programs.
Documented knowledge of mail distribution and/or shipping, delivery process.
The Posting Will Close At 11:59 P.M. The Night Before The End Date
State Benefits Information:
The State of North Carolina offers a comprehensive benefits package including:
· Health Insurance options
· Retirement Plans
· NCFlex Supplemental Benefits
· Paid Vacation, Sick, and Community Service Leave
· Paid Parental Leave
Visit the State Benefits website for additional information.
About The Division of Institutions:
The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.
Supplemental Application Information:
Application Process
NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:
· Complete education history (including high school)
· Full work experience details
· Certificates and licenses, if applicable
· Education must be from appropriately accredited institutions.
· Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
· Applicants may be subject to a criminal background check and drug screen.
If multiple applications are submitted, only the most recent application received before the closing date will be considered.
Education Equivalency Verification
The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at naces.org .
Veterans’ and National Guard Preference
· Applicants seeking Veteran s Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
· Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
· Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.
PREA Requirement
The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the National Standards to Prevent, Detect, and Respond to Prison Rape. Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.
EEO Statement
T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Ingrid Watson
Email:
DACWorkday dac.nc.gov
Application prep
Use the role’s language and application details while tailoring your materials.
- Platform
- workday
- Effort
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Benefits
Benefits detected in the listing.
Health Insurance
Vision
Parental Leave