Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. Software Engineering Specialist Location: Richmond, VA, USA - 9954 Mayland Drive Remote/Hybrid- must be available to attend meetings in the home office when required This position comes with competitive pay, a full benefit package that includes 401K, PTO, and other perks. There is also a 10% incentive program. Position Overview: We are seeking a hands‑on Software Developer (P3) to support and enhance McKesson’s B2B Commerce SupplyManager platform . This role is AMS-first , with strong ownership of production support, ITIL processes, and operational excellence , while contributing across application development, SRE, and DevOps . This is a full-stack, production-facing role for an engineer experienced in incident management, troubleshooting, CI/CD automation, reliability engineering, and microservices development in hybrid cloud environments (Azure / GCP / AWS) . Key Responsibilities: Application Maintenance & Support (Primary) Own end-to-end ITIL processes : Incident, Problem, Change, Release, Service Request, Knowledge, CMDB, Capacity & Availability. Provide P1/P2 production support , including troubleshooting, stakeholder communication, SLA adherence, and RCA (Root Cause Analysis) . Perform production fixes, hotfix deployments, and small enhancements . Execute QA validation (functional, regression, smoke) and assess performance, scalability, and reliability impacts . Maintain runbooks, SOPs, knowledge articles , and drive operational stability improvements . Lead problem management with data-driven analysis and long-term remediation . SRE, Observability & Reliability Monitor and troubleshoot using Dynatrace, ELK/EFK, logs, metrics, and alerting tools . Improve observability (dashboards, alerts, logging standards) . Perform performance tuning, capacity planning, and proactive risk mitigation . Support disaster recovery (DR), backup/restore, and resilience engineering . Collaborate with CloudOps, Platform, Network, Security, and DBA teams to enhance system reliability. Application Development (Secondary) Build and enhance Java / Spring Boot microservices and REST APIs . Develop UI components using React (when applicable) . Contribute to architecture, modernization, and code quality improvements . Integrate with ERP, data platforms, search (Bloomreach/Endeca), and downstream systems . Participate in code reviews and enforce engineering best practices . DevOps, CI/CD & Release Engineering Build and manage CI/CD pipelines (GitHub Actions – required) . Support DevOps lifecycle : build, test, security scanning, artifact management, deployments. Automate environments using Terraform, Ansible (or similar IaC tools) . Ensure audit-ready releases with proper governance (ServiceNow, approvals, evidence). Manage end-to-end releases (Dev → QA → Pre-Prod → Prod) with minimal risk. Cross-Functional Delivery & Leadership Partner with Product, QA, Security, Cloud, and DBA teams . Translate requirements into technical designs, impact analysis, and delivery plans . Manage parallel AMS, development, and release streams with clear status reporting. Provide effort estimation, planning, and stakeholder alignment . Mentor junior engineers and drive engineering and operational maturity . AI-Augmented Engineering Leverage Generative AI for coding, debugging, test automation, and documentation . Enable AI-driven quality engineering, code reviews, and productivity improvements . Minimum Qualifications: Degree or equivalent and typically requires 4 years of relevant experience Skills and Qualifications: 4 years experience in Java / Spring Boot / Microservices development . Strong experience in Application Maintenance & Support (AMS) / Production Support (ITIL) . Proven expertise in DevOps, CI/CD, and Release Engineering . Advanced skills in troubleshooting (logs, metrics, APM tools like Dynatrace) . Experience with cloud-native / hybrid cloud architectures . Preferred Experience with Kubernetes, Docker, Redis, Elastic, Kafka, CDC patterns . Exposure to GCP operations . Strong Jira workflows, prioritization, and reporting skills . Experience with eCommerce / B2B platforms at scale . Technical Skills: Languages & Frameworks: Java, Spring Boot, Microservices, REST APIs, JSON, React Databases & Platforms: Oracle DB, Bloomreach, Endeca DevOps & CI/CD: GitHub Actions (mandatory), Git, Jenkins, Concourse, Bamboo, JFrog Cloud & Infrastructure: GCP, Azure, AWS, Kubernetes, Docker Observability & Security: Dynatrace, ELK/EFK Stack, Veracode Tools & Governance: ServiceNow, Jira (Advanced), Gradle, IntelliJ, Postman, Azure CLI Education: Bachelor’s degree in Computer Science or equivalent. About MMS McKesson Medical-Surgical (MMS), which is expected to become Wellverse in early 2027, is a subsidiary and publicly reported segment of the McKesson Corporation. MMS distributes medical-surgical supplies, pharmaceuticals, diagnostic equipment and supplies, along with other solutions and services to virtually every type of healthcare setting and provider outside of the traditional hospital. These markets – often referred to as Alternate Care or Non-Acute Care – include physician offices, surgery centers, long-term care providers, laboratories, home health and hospice agencies, health systems, government facilities and online marketplaces and retailers. Alternate Care markets are growing rapidly, and MMS is proud to be a leader in this space. With a team of approximately 8,000 employees, a network of 15 distribution centers and approximately 900 delivery vehicles, we collaborate with more than 2,200 leading manufacturers and serve over 200,000 customer accounts across the U.S. Our catalog includes more than 270,000 SKUs of branded and private-label medical-surgical products – from bandages to specialty pharmaceuticals and COVID-19 tests. Position Level - P3 We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson s pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $101,000 - $168,400 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: careers.mckesson.com . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation McKesson.com or (Canada) Accessibility mckesson.ca . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!

Requirements

Must-haves

Software Engineering Specialist
Location: Richmond, VA, USA - 9954 Mayland Drive
Remote/Hybrid- must be available to attend meetings in the home office when required
Application Maintenance & Support (Primary)
Own end-to-end ITIL processes : Incident, Problem, Change, Release, Service Request, Knowledge, CMDB, Capacity & Availability.
Provide P1/P2 production support , including troubleshooting, stakeholder communication, SLA adherence, and RCA (Root Cause Analysis) .
Perform production fixes, hotfix deployments, and small enhancements .
Execute QA validation (functional, regression, smoke) and assess performance, scalability, and reliability impacts .
Maintain runbooks, SOPs, knowledge articles , and drive operational stability improvements .
Lead problem management with data-driven analysis and long-term remediation .
SRE, Observability & Reliability
Monitor and troubleshoot using Dynatrace, ELK/EFK, logs, metrics, and alerting tools .
Improve observability (dashboards, alerts, logging standards) .
Perform performance tuning, capacity planning, and proactive risk mitigation .
Support disaster recovery (DR), backup/restore, and resilience engineering .
Collaborate with CloudOps, Platform, Network, Security, and DBA teams to enhance system reliability.
Application Development (Secondary)
Build and enhance Java / Spring Boot microservices and REST APIs .
Develop UI components using React (when applicable) .
Contribute to architecture, modernization, and code quality improvements .

Nice-to-haves

Experience with Kubernetes, Docker, Redis, Elastic, Kafka, CDC patterns .
Exposure to GCP operations .
Strong Jira workflows, prioritization, and reporting skills .
Experience with eCommerce / B2B platforms at scale .

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

ci/cdazuregcpawsjavarestreactaikubernetesdockerjiraaccessibility

Platform: workday
Effort: long

Benefits

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401k

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