Head of Growth Marketing, Self-Service at Elastic

Job description

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role We're looking for a Head of Growth Marketing to own customer acquisition for Elastic’s self-service business. You'll be accountable for driving more high-intent trial starts - trials that activate and convert to paying customers - and you'll use data to continuously improve conversion and efficiency across the funnel. This is a player-coach role that spans strategy, team building, and hands-on channel execution. You'll build and scale a distributed team of growth marketers, partner with external agencies, and work closely with Product, Marketing, Web, and Documentation teams to deliver acquisition programs that move the needle. This role reports to the General Manager, Self-Service. What You Will Be Doing Team Leadership Set the annual and quarterly growth plan and report performance against trial-start and conversion targets Build, scale, and lead a distributed team of growth marketers Coach and develop the team, and set a high bar for craft, rigor, and experimentation velocity Paid Acquisition Own paid search, paid social, display/retargeting, and emerging paid channels, managing spend against CAC and payback targets Manage external agencies against clear performance targets and hold them accountable for results Continuously test creative, audiences, landing pages, and bidding strategies to improve conversion and efficiency Lifecycle Marketing Own email, nurture, and in-product messaging programs that improve activation and trial-to-paid conversion Build segmented, behavior-triggered journeys tied to product signals and lifecycle stage Partner with Product so lifecycle programs and in-product experiences work as one funnel Cross-Functional Collaboration Partner with Self-Service Product Managers on activation, onboarding, and conversion experiences Work with the Marketing organization on brand, content, and campaign alignment Collaborate with Web and Documentation teams on the pages and content that support the acquisition journey What You'll Drive High-intent trial starts : grow the volume of trials that activate and convert, across paid, organic, and lifecycle channels Acquisition efficiency : improve CAC, payback, and conversion across the channel portfolio Trial-to-paid conversion : improve the rate at which trial users become paying customers Team performance : build a high-performing distributed team and agency roster with repeatable playbooks What You Bring 10+ years of growth marketing experience at B2B enterprise SaaS companies, with 3+ years building and leading teams Direct experience in a product-led growth (PLG) motion alongside an enterprise sales motion (e.g., Datadog, MongoDB, Atlassian, Confluent) Proven track record of hitting acquisition targets and managing meaningful paid budgets against CAC and payback goals Experience building teams from the ground up and managing external agencies to performance Strong analytical skills: fluent in funnel metrics, comfortable working with dashboards and data teams; SQL or product analytics experience (Amplitude or similar) is a plus Strong creative instincts across messaging, landing pages, and campaign concepts Comfort marketing to developer and technical practitioner audiences Bias for action and comfort with ambiguity — energized by building programs and systems that don't exist yet Excellent written and verbal communication skills, from executive presentations to channel-level detail Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below. These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $160,300 — $253,600 USD The typical starting salary range for this role in the select locations listed above is: $192,300 — $304,200 USD Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co . We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement.

Requirements

Must-haves

This role reports to the General Manager, Self-Service.
What You Will Be Doing
Team Leadership
Set the annual and quarterly growth plan and report performance against trial-start and conversion targets
Build, scale, and lead a distributed team of growth marketers
Coach and develop the team, and set a high bar for craft, rigor, and experimentation velocity
Paid Acquisition
Own paid search, paid social, display/retargeting, and emerging paid channels, managing spend against CAC and payback targets
Manage external agencies against clear performance targets and hold them accountable for results
Continuously test creative, audiences, landing pages, and bidding strategies to improve conversion and efficiency
Lifecycle Marketing
Own email, nurture, and in-product messaging programs that improve activation and trial-to-paid conversion
Build segmented, behavior-triggered journeys tied to product signals and lifecycle stage
Partner with Product so lifecycle programs and in-product experiences work as one funnel
Cross-Functional Collaboration
Partner with Self-Service Product Managers on activation, onboarding, and conversion experiences
Work with the Marketing organization on brand, content, and campaign alignment
Collaborate with Web and Documentation teams on the pages and content that support the acquisition journey
What You'll Drive
High-intent trial starts : grow the volume of trials that activate and convert, across paid, organic, and lifecycle channels
Acquisition efficiency : improve CAC, payback, and conversion across the channel portfolio
Trial-to-paid conversion : improve the rate at which trial users become paying customers
Team performance : build a high-performing distributed team and agency roster with repeatable playbooks

Nice-to-haves

Strong analytical skills: fluent in funnel metrics, comfortable working with dashboards and data teams; SQL or product analytics experience (Amplitude or similar) is a plus

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aisql

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Vision

401k

Parental Leave