Job description

What We Have to Offer: The Richards Group an IMA Company is seeking an experienced Senior Personal Lines Account Manager to join our team. If you excel at building strong client relationships, thrive in a fast‑paced environment, and bring a commitment to exceptional service, we’d love to connect with you. We strongly prefer candidates located within reasonable driving distance of one of our Vermont or New Hampshire offices, as in-person collaboration supports training, team building, and strategic meetings. However, we are also open to considering highly qualified candidates who are seeking a fully remote opportunity. This position offers flexibility based on location and business needs. What You Bring: Minimum of 5 years of prior experience in the insurance industry, specifically within Personal Lines An active Property & Casualty License A strong sense of integrity, professionalism, and reliability A team-oriented mindset paired with high self‑motivation Exceptional attention to detail and accuracy Excellent verbal and written communication skills Strong organizational and time‑management abilities A passion for delivering outstanding customer service Proficiency with computer systems and efficient, accurate data entry Experience using AMS 360 or a similar agency management system (preferred but not required) The Richards Group has joined IMA’s national platform, giving our teams access to expanded resources, new career pathways, enhanced strength, and employee ownership opportunities, all while preserving the local leadership and deep community roots that define who we are. If this role is hired in Los Angeles County, CA the following applies: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prior Criminal history will only be considered after a conditional job offer is made and accepted. Applicants will have the opportunity to explain the circumstances surrounding any convictions, provide mitigating evidence, or challenge the accuracy of the background report. Salary Range $58,000 — $68,000 USD Compensation & Benefits Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following: Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching, Well-Being Stipend , Personal and Professional Development. In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate’s geographic location, prior relevant experience, and their knowledge, skills, and abilities. *These benefits do not apply to internship roles. Why Join IMA? We’ve built a reputation for putting our associates first What if we told you that you could be an integral part of an entrepreneurial, expanding company, develop lasting relationships, earn competitive benefits, plus claim part ownership? It’s this unique ownership business model that makes working at IMA so appealing. We work in teams. We sell in teams. We win and prosper as a team We provide support systems and resources that enable each of our associates to focus on what they do best. And as an independent company based in the Midwest, we’re big enough to write business all over the world and small enough to implement your ideas quickly. We are recognized nationally as a leader in our industry • Business Insurance Magazine – Best Places to Work in Insurance • US Insurance Awards – Community Outreach Project of the Year • U.S. Chamber of Commerce Citizen Awards – Best Corporate Steward finalist • Inc. Magazine Best Workplaces • Inc. 5000 – List of Fastest Growing Companies • Alaska Journal of Commerce – Best Workplaces in Alaska • Charlotte Business Journal – Best Places to Work • Civic 50 Colorado Honoree Recognizing 50 Most Community-Minded Companies • Connecticut Top Workplaces • Dallas Business Journal – Best Places to Work • Denver Business Journal – Best Places to Work • Denver Business Journal – Fast 50 • Kansas City Business Journal – Best Places to Work • Los Angeles Business Journal – Best Places to Work • Puget Sound Business Journal – Washington’s Best Workplaces • Tampa Bay Times – Best Workplaces • The Salt Lake City Tribune Top Workplaces • Utah Business – Best Places to Work • Wichita Business Journal – Best Places to Work This Job Description is not a complete statement of all duties and responsibilities comprising this position. The IMA Financial Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The IMA Financial Group, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Requirements

Must-haves

Minimum of 5 years of prior experience in the insurance industry, specifically within Personal Lines
An active Property & Casualty License
A strong sense of integrity, professionalism, and reliability
A team-oriented mindset paired with high self‑motivation
Exceptional attention to detail and accuracy
Excellent verbal and written communication skills
Strong organizational and time‑management abilities
A passion for delivering outstanding customer service
Proficiency with computer systems and efficient, accurate data entry
If this role is hired in Los Angeles County, CA the following applies:
These benefits do not apply to internship roles.
Why Join IMA?
We’ve built a reputation for putting our associates first
We work in teams. We sell in teams. We win and prosper as a team
We are recognized nationally as a leader in our industry
This Job Description is not a complete statement of all duties and responsibilities comprising this position.

Nice-to-haves

Experience using AMS 360 or a similar agency management system (preferred but not required)

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off

Professional Development