Job description

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Elevate the technical competencies of our North American partner ecosystem to accelerate revenue growth and deliver transformational AI-Powered Process Automation solutions to enterprise customers. ABOUT THE TEAM The Global Alliances and Channels team at Appian is a fast-paced, dynamic organization that plays an integral role in driving Appian's growth globally. We are establishing an elite, high-impact technical group to elevate our partner ecosystem's technical abilities and expertise to deliver market-leading solutions. Your work directly impacts partner capability, customer satisfaction, and Appian's market expansion through channel revenue. THE OPPORTUNITY As a Partner Technical Success Architect supporting North America, you will serve as a trusted technical advisor to top-tier GSIs and enterprise delivery partners. This is a high-visibility, force-multiplier role where your architectural guidance directly impacts complex, mission-critical transformations for major enterprise clients. If you want to scale your technical influence by helping partners architect and deliver top-quality solutions using Appian, this opportunity offers unmatched scope and impact. WHAT YOU'LL DO Guide partner delivery teams across North America to ensure their engineering practices and technical implementations consistently align with Appian’s highest architectural standards. Review complex enterprise application designs to ensure platform scalability, security frameworks, performance tuning, and long-term maintainability for mission-critical client deployments. Mentor partner technical leads, solution architects, and developers, building high-performing partner teams capable of delivering complex applications independently. Collaborate with North American partner leads, Appian Customer Success, and Technical Support to diagnose and resolve architecture and performance challenges on high-stakes, strategic accounts. Help create and curate reusable design patterns, integration blueprints, and fixes that directly feed into and enhance Appian’s AI tooling for partners. Provide technical subject matter expertise and support technical enablement across the global partner community by participating in live technical forums, Q&A sessions, and contributing to practical training and certification assets. Work alongside Appian’s Customer Success and Product Engineering teams to vet alternate channel solution architecture designs to ensure they are commercially robust, supportable, and repeatable. REQUIRED QUALIFICATIONS Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related technical discipline. 7+ years of hands-on experience in Enterprise Software Architecture, with a proven track record of designing, building, and deploying large-scale, enterprise-grade systems. Deep proficiency in Database Design, API Integrations, Security Frameworks, Performance Tuning, and Cloud Deployment Models. Demonstrated experience collaborating with GSIs, regional systems integrators, and enterprise delivery teams across North America. Proven experience conducting architecture reviews, code reviews, and establishing engineering best practices for scalable enterprise platforms. Exceptional verbal and written communication skills with the ability to command technical respect from partner executives and developer teams. Comfortable traveling up to 30% to visit key partner delivery teams, host technical masterclasses, and support critical on-site project discovery. PREFERRED QUALIFICATIONS Senior or Lead Appian Certification is strongly preferred. Proven track record of defining commercially robust, repeatable architecture patterns alongside Product Engineering and Customer Success teams. We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. #LI-MB1 The base salary range per provided represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $125,000 — $250,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups . These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for the most important business processes at the world’s largest organizations. Our platform is known for its unique power, reliability, and scale. We’ve been automating processes for more than 25 years and have proven expertise in enterprise operations. For more information, visit appian.com . Follow Appian: LinkedIn , YouTube , Instagram , Facebook , and X . Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice

Requirements

Must-haves

Guide partner delivery teams across North America to ensure their engineering practices and technical implementations consistently align with Appian’s highest architectural standards.
Review complex enterprise application designs to ensure platform scalability, security frameworks, performance tuning, and long-term maintainability for mission-critical client deployments.
Mentor partner technical leads, solution architects, and developers, building high-performing partner teams capable of delivering complex applications independently.
Collaborate with North American partner leads, Appian Customer Success, and Technical Support to diagnose and resolve architecture and performance challenges on high-stakes, strategic accounts.
Help create and curate reusable design patterns, integration blueprints, and fixes that directly feed into and enhance Appian’s AI tooling for partners.
Work alongside Appian’s Customer Success and Product Engineering teams to vet alternate channel solution architecture designs to ensure they are commercially robust, supportable, and repeatable.
Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related technical discipline.
7+ years of hands-on experience in Enterprise Software Architecture, with a proven track record of designing, building, and deploying large-scale, enterprise-grade systems.
Deep proficiency in Database Design, API Integrations, Security Frameworks, Performance Tuning, and Cloud Deployment Models.
Demonstrated experience collaborating with GSIs, regional systems integrators, and enterprise delivery teams across North America.
Proven experience conducting architecture reviews, code reviews, and establishing engineering best practices for scalable enterprise platforms.
Exceptional verbal and written communication skills with the ability to command technical respect from partner executives and developer teams.
Comfortable traveling up to 30% to visit key partner delivery teams, host technical masterclasses, and support critical on-site project discovery.

Nice-to-haves

Senior or Lead Appian Certification is strongly preferred.
Proven track record of defining commercially robust, repeatable architecture patterns alongside Product Engineering and Customer Success teams.
We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aiapi

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Parental Leave

Wellness