Job description

Position Description & Qualifications The Sr. HR Business Partner serves as the primary HR partner supporting Serco's Corporate Functions organization. Working closely with executives and senior leaders, this role provides strategic HR leadership across talent management, organizational effectiveness, workforce planning, leadership development, and organizational change. This position drives efforts to build high-performing teams, lead organizational change, and prepare the organization for future business needs. The successful candidate will bring strong business acumen, sound judgment, and the ability to balance strategic thinking with practical execution. Success in this role requires strong, visible partnership with leaders and employees across Corporate Functions. This position is based in Herndon, VA and requires onsite presence a minimum of three days per week. Additional onsite attendance may be required based on business needs. Key Responsibilities: • Serve as the lead HR Business Partner for Corporate Functions, partnering with executives and senior leaders to align people strategies with business priorities, challenge thinking, influence critical decisions, and drive organizational performance. • Build trusted relationships with leaders and lead workforce planning, organizational design, talent management, succession planning, leadership team effectiveness, and leadership development efforts to strengthen organizational capability and future leadership readiness. • Lead organizational change and transformation initiatives, partnering with leaders to shape strategy, drive alignment, and ensure effective execution through evolving business and organizational needs. • Leverage workforce analytics and business data to identify opportunities, assess risks, and provide strategic recommendations that enable informed decision-making and business results. • Provide strategic consultation and coaching to leaders on employee relations, performance management, talent issues, policy interpretation, and organizational challenges. Required Qualifications: • Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field, or equivalent experience. • Ten years of progressive HR experience. • Demonstrated experience partnering with and advising executive and senior leadership teams on complex business, workforce, talent, and organizational matters. • Proven ability to lead organizational redesign, restructuring, workforce planning, and organizational effectiveness initiatives across large or matrixed organizations. • Experience leading significant organizational change and business transformation initiatives, including building leadership alignment and driving effective execution. • Demonstrated success leading talent reviews, succession planning, leadership development, and talent risk mitigation to strengthen organizational capability and succession depth. • Strong track record of using workforce analytics and business insights to identify risks, challenge assumptions, and influence strategic decisions. • Ability to navigate complex organizational challenges, influence senior stakeholders, and drive alignment across multiple business functions. • Strong analytical, problem-solving, and decision-making skills. • Excellent communication, facilitation, and stakeholder management capabilities. • Strong executive presence and demonstrated ability to build credibility, challenge thinking constructively, and influence difficult or complex decisions. • Ability to travel up to 10%. Preferred Qualifications: • SPHR, SHRM-SCP, or similar professional certification. • Experience supporting government contracting, federal services, or other highly regulated environments. What Success Looks Like • Leaders view you as a trusted advisor and seek your counsel on critical business and people decisions. • Leaders receive timely, practical counsel that strengthens leadership effectiveness, resolves complex people challenges, and enables sound business decisions. • Talent and succession plans are aligned with future business needs. • Organizational and workforce risks are identified early and addressed proactively. • Change initiatives are executed effectively with strong leadership alignment. • HR solutions are practical, scalable, and support business performance. • Corporate Functions leaders receive responsive, high-quality HR support that drives positive business outcomes. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: careers.serco-na.com . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): • Medical, dental, and vision insurance • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract • 401(k) plan that includes employer matching funds • Tuition reimbursement program • Life insurance and disability coverage • Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection • Birth, adoption, parental leave benefits • Employee Assistance Plan To review all Serco benefits please visit: careers.serco-na.com . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .

Requirements

Must-haves

Position Description & Qualifications
Lead organizational change and transformation initiatives, partnering with leaders to shape strategy, drive alignment, and ensure effective execution through evolving business and organizational needs.
Leverage workforce analytics and business data to identify opportunities, assess risks, and provide strategic recommendations that enable informed decision-making and business results.
Provide strategic consultation and coaching to leaders on employee relations, performance management, talent issues, policy interpretation, and organizational challenges.
Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field, or equivalent experience.
Ten years of progressive HR experience.
Demonstrated experience partnering with and advising executive and senior leadership teams on complex business, workforce, talent, and organizational matters.
Proven ability to lead organizational redesign, restructuring, workforce planning, and organizational effectiveness initiatives across large or matrixed organizations.
Experience leading significant organizational change and business transformation initiatives, including building leadership alignment and driving effective execution.
Demonstrated success leading talent reviews, succession planning, leadership development, and talent risk mitigation to strengthen organizational capability and succession depth.
Strong track record of using workforce analytics and business insights to identify risks, challenge assumptions, and influence strategic decisions.
Ability to navigate complex organizational challenges, influence senior stakeholders, and drive alignment across multiple business functions.
Strong analytical, problem-solving, and decision-making skills.

Nice-to-haves

SPHR, SHRM-SCP, or similar professional certification.
Experience supporting government contracting, federal services, or other highly regulated environments.
What Success Looks Like
Leaders view you as a trusted advisor and seek your counsel on critical business and people decisions.
Leaders receive timely, practical counsel that strengthens leadership effectiveness, resolves complex people challenges, and enables sound business decisions.
Talent and succession plans are aligned with future business needs.
Organizational and workforce risks are identified early and addressed proactively.
Change initiatives are executed effectively with strong leadership alignment.
HR solutions are practical, scalable, and support business performance.
Corporate Functions leaders receive responsive, high-quality HR support that drives positive business outcomes.
Company Overview

Application prep

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Effort: medium

Benefits

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Dental

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401(K)

Parental Leave