Job description

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members. RealManage has earned the prestigious Certified™ recognition from Great Place to Work ®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family. Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations. Company Overview: RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients. Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce. Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements. Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management. RealManage is a values-based company with the following values as our guiding principles: • Integrity: we always do the right thing. • Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. • Selflessness: more than teamwork; we are part of something special and much larger than any of us. • Personal Relationships: we are a professional services company; people do business with people they like. • Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. The Assistant Community Association Manager (ACAM) assists in the management of daily operations of community associations delivering professional services and exceptional customer satisfaction in accordance with the service level agreement, and in alignment with the company’s guiding principles. Responsibilities: • · Conduct regular property inspections, document/code violations, and follow up as needed. • · Respond to resident inquiries (calls/emails) within 24 hours. • · Maintain knowledge of state regulations, community policies, and governing documents. • · Upload and archive official community documents. • · Support communication related to violations • · Track vendor agreement expirations; assist with renewals, bids, and filing. • · Obtain and manage vendor Certificates of Insurance (COIs). • · Prepare Board and Annual Meeting packets; attend meetings to assist with check-in, voting, and minute-taking. • · Prepare New Board Member Packets post-Annual Meeting. • · Assist CAM with research, meeting logistics, and resident concerns. • · Build positive resident relationships; promote excellent customer service. • · Attend required team and training meetings. • · Perform other duties as assigned. • Must have own vehicle, clean driving record. • · Strong customer service, communication, and organizational skills. • · Proficient in Microsoft Office; able to learn quickly and retain information. • · High integrity and ability to handle confidential information. • · Able to multitask, manage shifting priorities, and work independently or with a team. • · Reliable transportation and clean driving record. • · Detail-oriented and familiar with covenant enforcement and inspection procedures Pay and Benefits: $25.00 to $29.00, depending on education and experience. Benefits include: • Medical Insurance • Dental Insurance • Vision Insurance • Life and Disability Insurance • HSA (Required High Deductible Medical Plan to be eligible) • FSA • Education Reimbursement • 401K matching • Employee Assistance Program (EAP) • 11 paid Holidays

Requirements

Must-haves

At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.
Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.
Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.
RealManage is a values-based company with the following values as our guiding principles:
Integrity: we always do the right thing.
Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
Selflessness: more than teamwork; we are part of something special and much larger than any of us.
Personal Relationships: we are a professional services company; people do business with people they like.
Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
· Conduct regular property inspections, document/code violations, and follow up as needed.
· Respond to resident inquiries (calls/emails) within 24 hours.
· Maintain knowledge of state regulations, community policies, and governing documents.
· Upload and archive official community documents.
· Support communication related to violations
· Track vendor agreement expirations; assist with renewals, bids, and filing.
· Obtain and manage vendor Certificates of Insurance (COIs).
· Prepare Board and Annual Meeting packets; attend meetings to assist with check-in, voting, and minute-taking.
· Prepare New Board Member Packets post-Annual Meeting.
· Assist CAM with research, meeting logistics, and resident concerns.
· Build positive resident relationships; promote excellent customer service.
· Attend required team and training meetings.
· Perform other duties as assigned.
Must have own vehicle, clean driving record.
· Strong customer service, communication, and organizational skills.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: paycom
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401k