POSITION: Quality System Engineer
LOCATION: Jupiter, FL
STATUS: Salary-exempt
JOB SUMMARY
The position is responsible for ensuring that business processes within PSM are properly implemented, maintained and improved under a Quality Management System (QMS) which complies with both internal and external requirements. In addition, the position is responsible for leading the internal audit program for Quality/EHS.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions of the job include, but are not limited to, the following:
• Ensure compliance of the QMS with the current ISO 9001 standard, AS9100 standard where required, as well as customer, legal and regulatory requirements.
• Guide and support all business functions in designing, mapping and improving business processes, work instructions, forms and other management system documents.
• Serve as a point of contact for questions pertaining to document control and promote document control best practices across the business.
• Assist users with proper utilization of electronic document management systems (eDMS).
• Lead or actively support training activities related to the QMS, business processes, document management or other quality related matters.
• Further develop and ensure implementation of document management policy, audit process documentation, and other quality management system documentation.
• Develop and regularly communicate the audit plan to management and other interested parties to solicit feedback and ensure resource availability. Utilize risk-based thinking to adjust audit plans as needed.
• Lead and establish regular communications with the internal audit team to review audit results both with the auditors and subject matter experts.
• Lead the internal auditor qualification process and retain internal auditor qualification records to ensure PSM internal auditors are qualified.
• Plan, manage, conduct internal audits, act as Lead Auditor for audit teams and reports.
• Develop tools, such as checklists and report templates, to facilitate internal audits.
• Support preparation and facilitation of external audits, including submission of timely responses to external audit findings.
• Support collection, analysis and reporting of business metrics as assigned related to the internal audit process and other QMS processes, and report internal audit results as requested to management.
• Facilitate CAR process and database, ensuring timely closure of action items and effective reviews.
• Support continual improvement activities pertaining to the quality management system.
• Assist with implementing new or updated standards, including performance of GAP analysis.
• Promote the process approach and risk-based thinking.
• Perform other tasks as assigned.
MINIMUM REQUIREMENTS
Education & Training
• Bachelor’s Degree in Engineering or related technical field, or 3 years relevant experience.
• ISO 9001 Lead Auditor Certification under TPECS
Skills/Experience
• 2+ years of experience in internal auditing
• 3+ years of experience working with Quality Management Systems and ensuring compliance to the current ISO 9001 standard
• AS9100 Lead Auditor Preferred
• Quality Management certification (e.g. CQE, CMQ/OE, SSBB)
• 3 years of experience in leading internal audits
• 2+ years of experience with root cause analysis and corrective action management
• 3+ years proven track record as a presenter and trainer
• Experience in the industrial gas turbine or aerospace industries
• Familiarity with the ISO 19011 standard – guidelines for auditing management systems
• Experience working in Teamcenter
• Good planning and organization skills, and ability to handle multiple tasks in parallel
• Systematic way of working, ability to define and maintain structure and systems
• Very good cross-functional understanding of industrial business processes
• Proficient in Microsoft Office Suite
• Fluency in English
• Very good technical writing capabilities
• Very good communication skills
• Persistent, able to cope with pressure and resistance while maintaining professionalism
• Acts independently, demonstrating initiative and ownership
• Result oriented, delivering reliably and on time
• Work accurately and with attention to detail
• Willing to work in a small team environment
Equal Opportunity Employer Veterans/Disabled