Job description

Job Details: Produce system documentation from the content provided by subject-matter experts (SMEs). Assist SMEs in creating quality documentation by providing guidance on format. Supports and/or contributes to the design, development, and delivery of end user training and/or procedures. Revise documents to support the resolution of incidents (Trouble Tickets) within committed service levels. Revise documents in support of the execution of change requests in compliance with local change control procedures. Operate with a quality mindset (capable, in control, compliant, and continuously improving). Primary Position Responsibilities (major or daily tasks): Documenting business and IT processes and systems. This resource must have the ability to quickly comprehend complex business processes and IT terminology in order to participate in technical discussions and walk away with a clear understanding of what was discussed and be able to document that understanding. Requirements / have to haves not listed elsewhere: This resource must have the ability to quickly comprehend complex business processes and IT terminology in order to participate in technical discussions and walk away with a clear understanding of what was discussed and be able to document that understanding. The individual must have strong communication and writing skills. Requirements / have to haves not listed elsewhere: This resource must have the ability to quickly comprehend complex business processes and IT terminology in order to participate in technical discussions and walk away with a clear understanding of what was discussed and be able to document that understanding. The individual must have strong communication and writing skills. All your information will be kept confidential according to EEO guidelines.

Requirements

Must-haves

Primary Position Responsibilities (major or daily tasks):
Requirements / have to haves not listed elsewhere:
Requirements / have to haves not listed elsewhere:
All your information will be kept confidential according to EEO guidelines.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: smartrecruiters
Effort: medium