Job description

HUMAN CAPITAL MANAGEMENT Our division recruits, develops and rewards the people of Goldman Sachs. Our teams advise, design and implement strategies, processes and technologies that help our people advance professionally, drive productivity and help the firm and our clients achieve superior results. We look for individuals with strong problem solving and analytical skills, innovative thinking and intellectual curiosity who want to make an impact on the success of the firm’s most valuable asset, our people. JOB SUMMARY & RESPONSIBILITIES As an HR operations specialist, you will play a key role in supporting and managing the employee life cycle and business needs in delivering outstanding HCM services to our employees, candidates, alumni, and vendors globally. Your role will need you to partner with the global functional HCM teams, compliance, product and engineering teams to provide seamless support and experience in new hire onboarding, employee offboarding/ exit management, statutory and legal compliance, partner with HRBP to support all talent management processes of employee transfers, reorgs, year-end support for performance management and compensation activities. In this position you must demonstrate an understanding of HCM/ employee life cycle activities, ability to adapt to change in technology, operating model, work in a professional service environment that is driven by excellence and experience. Responsibilities include but are not limited to: • Manage HCM operations processes globally, in alignment with the global/ regional compliances and business directions, managing employee data administration, including HRIS and other HCM systems to ensure accuracy and timely maintenance. • Maintain a detailed understanding of HCM data and validation mechanisms in each system; work with technology partners and HRO vendors to investigate issues & queries, assess impacts and formulate and propose solutions as required. • Execute Talent Management processes and ensure appropriate service delivery support with accurate and timely processing of information with all Talent Management stakeholders globally, maintain the SLAs. • Recommend continuous improvements and be proactive in simplifying the existing Talent management processes and procedures. • Core Projects Support by leading and participating in strategic firm wide technology, regulatory and compensation related initiatives. • Emphasis on data integrity and analysis to support key HR decisions, with specific focus on data management, maintenance, reporting and providing insights. • Own and update changes, champion strong documentation practices. • Work with Global team members to provide advice / guidance to clients and stakeholders external to HCM (i.e. Payroll, Compliance). • Key contact for managing issues and escalations related to HCM Operational procedures across the region including postings on Root Cause Analysis, initiation of Risk Tickets etc. • Transactional Management for all employee lifecycle processes in HRIS. • Operations & Infrastructure Support for organizational structure management, talent management systems and reporting. • Manage/ support Global Time and Attendance Operations including Vacation and Required Absence policies, processes and system enhancements to meet regulatory demands QUALIFICATIONS • Experience in a fast paced, full life cycle HR business related role, HR generalist and operations environment Knowledge of multiple HR disciplines and proven track record in continually improving HR service delivery outcomes, including risk management. • Collaborative team player who demonstrates flexibility and can-do attitude as a part of a motivated, high performance HR systems and in a dynamic global environment. Good relationship management. • Experience working with global teams, vendor management, HR risk management • Ability to understand and adhere to the standard operations and controls, determine compliance with policy, apply/ recommend corrective actions with guidance from supervisors • Proven track record in complex transformation programs. • Detail-oriented problem-solver who is able to employ leadership, critical thinking, and time management skills Excellent communication and interpersonal skills, both written and oral. • Highly collaborative, team-oriented, and strong consensus builder with confidence in interactions with senior stakeholders. • Demonstrated ability to work well under pressure; able to manage and execute effectively on multiple, time- sensitive projects, with keen sense of urgency. • Openness to feedback and strong self-awareness • Preferred MBA / Bachelor’s Degree with relevant experience. ABOUT GOLDMAN SACHS At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: goldmansachs.com © The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

Requirements

Must-haves

Execute Talent Management processes and ensure appropriate service delivery support with accurate and timely processing of information with all Talent Management stakeholders globally, maintain the SLAs.
Recommend continuous improvements and be proactive in simplifying the existing Talent management processes and procedures.
Core Projects Support by leading and participating in strategic firm wide technology, regulatory and compensation related initiatives.
Emphasis on data integrity and analysis to support key HR decisions, with specific focus on data management, maintenance, reporting and providing insights.
Own and update changes, champion strong documentation practices.
Work with Global team members to provide advice / guidance to clients and stakeholders external to HCM (i.e. Payroll, Compliance).
Key contact for managing issues and escalations related to HCM Operational procedures across the region including postings on Root Cause Analysis, initiation of Risk Tickets etc.
Transactional Management for all employee lifecycle processes in HRIS.
Operations & Infrastructure Support for organizational structure management, talent management systems and reporting.
Manage/ support Global Time and Attendance Operations including Vacation and Required Absence policies, processes and system enhancements to meet regulatory demands
Collaborative team player who demonstrates flexibility and can-do attitude as a part of a motivated, high performance HR systems and in a dynamic global environment. Good relationship management.
Experience working with global teams, vendor management, HR risk management
Ability to understand and adhere to the standard operations and controls, determine compliance with policy, apply/ recommend corrective actions with guidance from supervisors
Proven track record in complex transformation programs.
Detail-oriented problem-solver who is able to employ leadership, critical thinking, and time management skills Excellent communication and interpersonal skills, both written and oral.
Highly collaborative, team-oriented, and strong consensus builder with confidence in interactions with senior stakeholders.
Demonstrated ability to work well under pressure; able to manage and execute effectively on multiple, time- sensitive projects, with keen sense of urgency.
Openness to feedback and strong self-awareness

Nice-to-haves

Preferred MBA / Bachelor’s Degree with relevant experience.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: goldman-sachs
Effort: medium

Benefits

Benefits detected in the listing.

Vision

Wellness