JD-
We are looking for experienced .NET Developers with strong Production Support expertise to support and enhance mission-critical enterprise applications. The ideal candidate should have a balanced background in application development and L2/L3 production support, with strong troubleshooting and incident management skills.
Required Skills
• 10+ years overall
• 8+ years of experience in .NET application development and support
• C#, ASP.NET , .NET Core/.NET 6+, Web API, MVC
• Microservices and REST API development
• Angular or React, JavaScript, HTML/CSS
• SQL Server and database optimization
• Kafka, MQ, or other messaging technologies
• Git, Jenkins, CI/CD pipelines
• AWS, Azure, OpenShift, Docker, Kubernetes (preferred)
• Splunk, Dynatrace, AppDynamics, Grafana
• Strong L2/L3 Production Support experience
• Incident Management, Root Cause Analysis (RCA), Performance Tuning, and Application Monitoring
• Experience working in Agile/Scrum environments
Key Responsibilities
• Provide L2/L3 support for production applications.
• Troubleshoot and resolve production issues within SLA timelines.
• Conduct RCA and implement preventive solutions.
• Monitor application performance, availability, and stability.
• Support deployments, releases, and production rollouts.
• Collaborate with development, infrastructure, and business teams.
• Participate in on-call support rotations and incident management activities.
• Develop enhancements and bug fixes as needed.
Preferred Qualifications
• Experience supporting high-volume enterprise applications.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Prior experience in banking or financial services environments is preferred.