Job description

Meta is seeking a New Product Integration (NPI) Hardware Discipline Lead to join our Data Center Operations (DC Ops) Centralized Operational Strategy (COS) team. As Meta scales its data center footprint to 8+ GW and 60+ regions by 2028, the COS team serves as the central enablement function ensuring operational readiness, process integration, and strategic alignment. The NPI Hardware Discipline Lead will support data center facility infrastructure platforms — spanning mechanical cooling, power distribution, and other AI accelerator systems–and focus on operational excellence, procedure management, training, and development, ensuring that standards and procedures are safe, high-quality, clear, and executable in the field. Responsibilities Serve as the operational authority for facility infrastructure NPI hardware platforms, providing deep operational and technical support for launch enablement and complex troubleshooting Act as the primary interface with engineering teams to ensure alignment between hardware design and data center operational capabilities Support the NPI acceleration of 12-15 new platforms per year, driving discipline-specific operational readiness validation and system integration requirements Investigate and develop deep technical proficiency with new AI accelerator platforms and the integration of new cooling technologies to proactively develop operational excellence strategies Review and validate AI-generated operational procedures and standards, focusing on safety, quality, document clarity, and the ability to be executed in the field Receive, manage, address, adjudicate, and handle field team feedback regarding hardware operational documents, ensuring continuous improvement and alignment with field realities Participate in and lead root cause analysis (RCA) events for field teams related to hardware incidents, driving organizational corrective actions and sharing lessons learned Partner with the Standards Program Manager and other Discipline Leads to ensure that tiered reviews of operational documents are based on safety and operational criticality Support the development and maintenance of the global standards library, ensuring hardware procedures are accurate, discoverable, and AI-ready 8+ years of experience in data center operations, hardware engineering, or a related technical role with a specific focus on server hardware architecture and NPI Demonstrated experience in operational excellence, procedure management, ownership, and development within a mission-critical environment Proven ability to review, validate, and improve complex technical documentation, ensuring safety, quality, and field executability Demonstrated expert-level experience with RCA of operational incidents, with the ability to communicate learnings and drive organizational corrective actions Experience evaluating, defining, and improving end-to-end processes with the ability to prioritize and drive change across multiple areas Experience communicating technical decisions to cross-functional teams, interfacing with external engineering organizations, and incorporating field team feedback into operational improvements Experience with rack-level liquid cooling technologies Bachelor's degree in Computer Engineering, Electrical Engineering, or a related technical discipline Experience with advanced AI hardware platforms and high-density rack architectures Experience integrating AI tools or automation into documentation workflows

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Keywords to mirror

Platform: meta
Effort: medium