Job description

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role   As a Product Designer, you’ll own the design of complex, data ‑ rich experiences that support decision ‑ making for administrators and improve clarity and usability across our platform. You’ll work as a senior individual contributor within a cross ‑ functional product team : Design, Product, Engineering, bringing product design expertise to your product area. While Product Management owns roadmap direction and prioritisation, you will play a critical role in informing decisions through research, design exploration, and user ‑ centred evidence, translating complexity into intuitive, accessible solutions. This role sits within a newly established team focused on analytics, dashboards, and reporting, where you’ll elevate usability, interaction design, and data visualisation quality across StarRez products. What You Will Own Lead complex design initiatives from discovery through delivery, translating multi ‑ role, data ‑ heavy workflows into intuitive, scalable, and accessible experiences. Conduct and contribute to continuous discovery activities, including customer interviews, usability testing, and concept validation, surfacing insights that inform product decisions and reduce delivery risk. Partner with Product to support clear problem framing, hypotheses, and measures of success, using research, experimentation, and customer feedback to validate design decisions and iterate solutions. Work iteratively, shipping improvements in stages and refining designs based on real ‑ world usage, feedback, and observed outcomes. Elevate data visualisation quality across dashboards and reporting experiences, ensuring information is clear, meaningful, and usable for diverse audiences. Strengthen the broader product experience by contributing to our design system and embedding accessibility best practices (WCAG 2.2 AA) in collaboration with Engineering. Support stakeholder alignment through clear communication of UX decisions, improving usability and consistency through hands ‑ on critique, shared UI/UX patterns, and informal mentorship. Actively leverage AI ‑ powered tools and workflows within the design practice to accelerate exploration, iteration, and problem ‑ solving.  Required Qualifications 5+ years of experience designing complex SaaS or B2B digital products. Strong experience designing data ‑ rich interfaces, including dashboards, reporting tools, or complex operational systems. Demonstrated experience contributing to measurable product or business impact through improved usability, efficiency, or user satisfaction. Strong systems thinking and experience working across interconnected workflows or multi-role platforms. Proficiency in interaction design, information architecture, and high-fidelity execution. Experience leading discovery efforts and synthesizing insights into actionable product decisions. Strong communication skills and the ability to articulate design rationale clearly to cross-functional stakeholders. Experience partnering closely with Engineering to ensure high-quality implementation. A strong sense of shared ownership, you care about outcomes, not just deliverables. Ability to balance speed with rigor, making thoughtful decisions grounded in research, data, and sound judgment.    Preferred Qualifications  Experience working in scale-ups or growth-stage product environments. Familiarity with accessibility standards, testing tools, and assistive technologies. Exposure to AI-enabled workflows, automation, or design-to-development optimisation practices. Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!    Reasons to join our Team:   StarRez is not just a workplace—it’s a place to belong, build, and grow.     A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.     Global Impact, Local Ownership : Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.     Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.     Innovation with Stability : Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.     Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.     If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.     We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.     Notice to external Recruiters and Recruitment Agencies:   StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.   StarRez is an equal opportunity employer.

Requirements

Must-haves

As a Product Designer, you’ll own the design of complex, data ‑ rich experiences that support decision ‑ making for administrators and improve clarity and usability across our platform.
This role sits within a newly established team focused on analytics, dashboards, and reporting, where you’ll elevate usability, interaction design, and data visualisation quality across StarRez products.
What You Will Own
Lead complex design initiatives from discovery through delivery, translating multi ‑ role, data ‑ heavy workflows into intuitive, scalable, and accessible experiences.
Conduct and contribute to continuous discovery activities, including customer interviews, usability testing, and concept validation, surfacing insights that inform product decisions and reduce delivery risk.
Partner with Product to support clear problem framing, hypotheses, and measures of success, using research, experimentation, and customer feedback to validate design decisions and iterate solutions.
Work iteratively, shipping improvements in stages and refining designs based on real ‑ world usage, feedback, and observed outcomes.
Elevate data visualisation quality across dashboards and reporting experiences, ensuring information is clear, meaningful, and usable for diverse audiences.
Strengthen the broader product experience by contributing to our design system and embedding accessibility best practices (WCAG 2.2 AA) in collaboration with Engineering.
Support stakeholder alignment through clear communication of UX decisions, improving usability and consistency through hands ‑ on critique, shared UI/UX patterns, and informal mentorship.
Actively leverage AI ‑ powered tools and workflows within the design practice to accelerate exploration, iteration, and problem ‑ solving.
5+ years of experience designing complex SaaS or B2B digital products.
Strong experience designing data ‑ rich interfaces, including dashboards, reporting tools, or complex operational systems.
Demonstrated experience contributing to measurable product or business impact through improved usability, efficiency, or user satisfaction.
Strong systems thinking and experience working across interconnected workflows or multi-role platforms.
Proficiency in interaction design, information architecture, and high-fidelity execution.
Experience leading discovery efforts and synthesizing insights into actionable product decisions.
Strong communication skills and the ability to articulate design rationale clearly to cross-functional stakeholders.
Experience partnering closely with Engineering to ensure high-quality implementation.
A strong sense of shared ownership, you care about outcomes, not just deliverables.

Nice-to-haves

Experience working in scale-ups or growth-stage product environments.
Familiarity with accessibility standards, testing tools, and assistive technologies.
Exposure to AI-enabled workflows, automation, or design-to-development optimisation practices.
Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

design systemaccessibilityai

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Vision

Wellness