Job description

Enterprise Business Analyst Oracle Order-to-Cash (O2C) Summary: We are seeking an experienced Oracle Fusion Business Analyst to support and enhance Order to Cash processes. This role will partner with business stakeholders across customer service, warehouse operations, transportation, and receivables departments to analyze processes, configure system solutions, and drive continuous improvement initiatives. The ideal candidate brings strong functional knowledge of Order to Cash processes combined with hands-on experience in Oracle Order Management, Pricing, Receivables, and SCM modules Key responsibilities/Essential functions: • Serve as a functional analyst to support Oracle Order Management, Oracle Receivables, and Oracle Pricing, providing support for the entire order lifecycle from Order to Cash. • Collaborate with stakeholders to understand business processes and capture detailed requirements for Oracle Fusion implementations and enhancements. Translate these requirements into functional specifications and design documents. • Provide functional support between Oracle Pricing and Trade Promotion Management (TPM), including Oracle Channel Revenue Management. • Working with Oracle technical support teams to configure, support, and implement Oracle solutions ensuring alignment with business needs. Provide support during the implementation phases, including setup, testing, and user training. • Identify opportunities to streamline and optimize existing business processes. Recommend system changes, best practices, and process improvements to drive efficiency and reduce operational costs. • Develop test plans, including test cases, and facilitate User Acceptance Testing (UAT). Ensure that Oracle Fusion configurations meet business requirements and perform as expected in real-world scenarios. • Maintain test scripts for quarterly update regression testing. • Develop user training materials and conduct training sessions for end-users. Provide ongoing support to users and stakeholders, troubleshooting issues, and offering solutions as needed to ensure smooth system operation. • Willingness to learn legacy processes and provide support until we transition to a modern platform • Work with business teams to define and generate reports and analytics from Oracle Fusion, including custom reporting and dashboards. Ensure accurate data capture and reporting to drive decision-making. • Collaborate with technical teams to ensure smooth integration between Oracle Fusion, Oracle WMS and Oracle Transportation Management applications. Address any integration issues and support the continuous improvement of data flow across systems. • Maintain detailed documentation of configurations, business processes, and any customizations or enhancements. Knowledge, Experience & Education • High School Diploma with three to five years experience • Bachelor's degree in Business Administration, Information Technology, or a related field preferred. • Oracle Cloud certification in relevant Oracle Fusion modules preferred. • Familiarity with Agile or other project management methodologies preferred. • Experience integrating Oracle Fusion with Oracle WMS and Oracle Transportation Management preferred. • Knowledge of best practices in business analysis and system optimization within an enterprise resource planning (ERP) environment. • Proven experience as a Business Analyst supporting Oracle Fusion applications, with a focus on key modules such as Order Management, Pricing, and Receivables • Strong understanding of business processes and workflows and how they are supported in Oracle Fusion. • Experience with Oracle Fusion configuration, customization, and support. • Knowledge of data analysis, reporting, and the ability to create custom reports and dashboards using Oracle Fusion tools (e.g. OTBI, BI Publisher). • Strong problem-solving skills, with the ability to identify and resolve system issues or inefficiencies in business processes. • Ability to work closely with business stakeholders to understand their needs and translate them into technical requirements. • Excellent communication skills, with the ability to explain technical concepts to non-technical users and ensure successful collaboration between business and IT teams. • Ability to manage multiple tasks and projects simultaneously, with attention to detail and a focus on deadlines. • Thrives in an environment that is face paced and able to adapt to changing situation

Requirements

Must-haves

Enterprise Business Analyst Oracle Order-to-Cash (O2C)
The ideal candidate brings strong functional knowledge of Order to Cash processes combined with hands-on experience in Oracle Order Management, Pricing, Receivables, and SCM modules
Serve as a functional analyst to support Oracle Order Management, Oracle Receivables, and Oracle Pricing, providing support for the entire order lifecycle from Order to Cash.
Provide functional support between Oracle Pricing and Trade Promotion Management (TPM), including Oracle Channel Revenue Management.
Identify opportunities to streamline and optimize existing business processes. Recommend system changes, best practices, and process improvements to drive efficiency and reduce operational costs.
Develop test plans, including test cases, and facilitate User Acceptance Testing (UAT). Ensure that Oracle Fusion configurations meet business requirements and perform as expected in real-world scenarios.
Maintain test scripts for quarterly update regression testing.
Develop user training materials and conduct training sessions for end-users. Provide ongoing support to users and stakeholders, troubleshooting issues, and offering solutions as needed to ensure smooth system operation.
Willingness to learn legacy processes and provide support until we transition to a modern platform
Work with business teams to define and generate reports and analytics from Oracle Fusion, including custom reporting and dashboards. Ensure accurate data capture and reporting to drive decision-making.
Maintain detailed documentation of configurations, business processes, and any customizations or enhancements.
Knowledge, Experience & Education
High School Diploma with three to five years experience
Knowledge of best practices in business analysis and system optimization within an enterprise resource planning (ERP) environment.
Proven experience as a Business Analyst supporting Oracle Fusion applications, with a focus on key modules such as Order Management, Pricing, and Receivables
Strong understanding of business processes and workflows and how they are supported in Oracle Fusion.
Experience with Oracle Fusion configuration, customization, and support.
Knowledge of data analysis, reporting, and the ability to create custom reports and dashboards using Oracle Fusion tools (e.g. OTBI, BI Publisher).
Strong problem-solving skills, with the ability to identify and resolve system issues or inefficiencies in business processes.
Ability to work closely with business stakeholders to understand their needs and translate them into technical requirements.

Nice-to-haves

Bachelor's degree in Business Administration, Information Technology, or a related field preferred.
Oracle Cloud certification in relevant Oracle Fusion modules preferred.
Familiarity with Agile or other project management methodologies preferred.
Experience integrating Oracle Fusion with Oracle WMS and Oracle Transportation Management preferred.

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Keywords to mirror

agile

Platform: careers-page
Effort: medium