Johnson & Johnson Services, Inc.· enterprise· Oct 20, 2026 · 7d ago
Ohio (Any City), Ohio
Location
In office
Work mode
Full-time
Schedule
Mid
Level
$102K–$177K
Compensation
Job description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Pharmaceutical Sales Job Sub Function:
Key Account Management – Pharm (No Commission) Job Category:
Professional All Job Posting Locations:
Ohio (Any City) Job Description:
Johnson & Johnson Innovative Medicine is recruiting for a Key Account Manager to support the East Region geography which includes the following geography: Ohio.
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Our Neuroscience team tackles the world’s toughest brain health challenges including multiple sclerosis, Alzheimer’s disease, Parkinson’s disease, myasthenia gravis, epilepsy, major depressive disorder, bipolar disorder, schizophrenia, and autism. This patient-focused team helps address some of the most complex diseases of our time.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at Johnson & Johnson Innovative Medicine
Purpose: Grounded in Our Credo and our first responsibility to patients, putting the needs and well-being of the people we serve first, this role helps build impact by elevating district strategy and execution through enterprise influence, talent development, and strong cross-functional partnership.
The Key Account Manager, Neuroscience responsibilities and skills will require:
Clinical/Marketplace Expertise
Delivers marketplace insights and serves as a strategic advisor for the Janssen coalition team
Operates as a specialist in behavioral health both clinically and within geographical market environments. Maintains a deep understanding of customer needs, ecosystem operations, patient flow, access and reimbursement within assigned geography
Provides clinical and marketplace expertise for the Janssen Neuroscience portfolio
Identifies and develops strategies to address barriers to access
Business Plan/Marketplace Development
Applies quantitative and qualitative assessments, develops insights that advises strategic plans to capitalize on local market opportunities
Ensures strategic alignment to both short and long-term customer business objectives and aligns internal resources to address partner needs
Educates on the requirements needed to support the Janssen Neuroscience portfolio
Collaborates on plan development, aligns on responsibilities and holds local coalition team accountable for plan execution.
The KAM should possess strong analytical and critical thinking proficiencies and will be required to assess customer needs and bring knowledge and insights back to field and internal leadership to inform local sales and marketing strategies
Serves as a motivation to align organizational readiness for emerging opportunities across the mental health landscape
CUSTOMER ENGAGEMENT
Identifies, engages in, and develops relationships with key individual partners who influence care within behavioral health marketplace and systems
Serves as a strategic behavioral health business partner with customers using clinical expertise and account management capabilities to support current and future therapeutic portfolio of products.
Advises and empowers provider systems to identify and implement initiatives that deliver efficient care transitions.
Delivers education on market access and operational requirements to support patient access.
Delivers and ensures understanding of the appropriate Value Proposition in Provider/Payer Accounts.
COLLABORATION/PARTNERING
Collaborates, partners, and leads action planning with internal partners including field, home office, neuroscience, and other functions to meet/execute brand marketing strategies, lead pull‐through, and appropriately demonstrate company resources
LEADS WITHOUT AUTHORITY WITHIN CROSS FUNCTIONAL TEAMS
Communicates and aligns with internal partners on key areas of need and focus
OTHER
Balances short term opportunities with longer term market and customer development
Consistently adheres to all company compliance guidelines and updates
QUALIFICATIONS:
- A minimum of a bachelor’s degree is required, MBA is preferred.
- A valid driver’s license issued in one (1) of the fifty (50) United States is required.
- A minimum of seven (7) years of experience in Healthcare is required.
- A minimum of four (4) years of experience in large account management and development role is required.
- Two (2) years of experience in the neuroscience therapeutic area and multiple sclerosis disease state is preferred.
- Possess and maintain an understanding of key influencers in healthcare and demonstrate ability to communicate market trends related to the impact on the customer landscape beyond just the Neuroscience promoted therapeutic areas.
- Experience and a deep understanding of the reimbursement landscape for pharmaceuticals and/or devices with sophisticated delivery systems, including pharmaceutical benefit and medical benefit (buy and bill) reimbursement.
- Ability to maintain a high level of clinical knowledge on schizophrenia, schizoaffective disorder, depression, TRD and other therapeutic areas in the behavioral healthcare environment.
- Ability to analyze marketplaces and develop strategic marketplace insights.
- Ability to collaborate, lead, and influence a cross functional team.
- Ability to deal with ambiguity.
- The ability to travel, which may include overnight / weekend travel, up to 25% of the time, is required.
- Living in the geography preferred.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is in line with our applicants’ needs. If you are an individual with a disability and would like to request accommodation, external applicants please contact us via jnj.com and internal employees contact AskGS to be directed to your accommodation.
Required Skills:
Preferred Skills:
Account Management, Alliance Formation, Coaching, Commercial Awareness, Competitive Landscape Analysis, Customer Centricity, Customer Experience Management, Interpersonal Influence, Personalized Services, Pharmaceutical Sales Marketing, Process Improvements, Program Management, Revenue Management, Sales Presentations, Sales Trend Analysis, Solutions Selling, Strategic Thinking, Technical Credibility The anticipated base pay range for this position is :
$102,000.00 - $177,100.00 Additional Description for Pay Transparency:
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - careers.jnj.com
Requirements
Must-haves
Key Account Management – Pharm (No Commission) Job Category:
Johnson & Johnson Innovative Medicine is recruiting for a Key Account Manager to support the East Region geography which includes the following geography: Ohio.
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at Johnson & Johnson Innovative Medicine
The Key Account Manager, Neuroscience responsibilities and skills will require:
Clinical/Marketplace Expertise
Delivers marketplace insights and serves as a strategic advisor for the Janssen coalition team
Provides clinical and marketplace expertise for the Janssen Neuroscience portfolio
Identifies and develops strategies to address barriers to access
Business Plan/Marketplace Development
Applies quantitative and qualitative assessments, develops insights that advises strategic plans to capitalize on local market opportunities
Nice-to-haves
A minimum of a bachelor’s degree is required, MBA is preferred.
Two (2) years of experience in the neuroscience therapeutic area and multiple sclerosis disease state is preferred.
Living in the geography preferred.
$102,000.00 - $177,100.00 Additional Description for Pay Transparency:
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Application prep
Use the role’s language and application details while tailoring your materials.