Job description

Every day, hundreds of millions of customers rely on Amazon Search to find the right product quickly—and the quality of those results directly shapes their shopping experience. We are looking for a Software Development Manager to lead high-impact programs within Search Relevance. The ideal candidate should have experience delivering in a fast-paced ambiguous environment, strong technical depth, and a bias for action. Success in this role requires a customer-centric approach, innovative thinking, strong problem solving skills and effective communication across technical and business stakeholders. Key job responsibilities • Drive the end-to-end delivery of large-scale programs that help the organization meet its long-term goals. • Hire and develop exceptional technical talent in the organization. • Partner with technical, and business stakeholders to align on priorities, drive consensus, and deliver results at scale. • Work with science, engineering, product, and UX design to implement scalable, and efficient solutions to key customer problems in search. • Define KPIs and metrics to measure success, identify areas for improvement and provide actionable updates to leadership through detailed reporting and insights. • Act as the key connection point between engineering, business teams, ensuring alignment, effective communication, and seamless execution. • Establish sustainable software development processes and best practices. Drive operational excellence and high-engineering standards on the team. About the team Our team is known for its high motivation, collaborative culture, and genuine enthusiasm for the work we do. We uphold strong entrepreneurial values and maintain a proactive approach. In this role, you will address customer challenges, define technical vision, prioritize investments in ML and personalization technology, and create innovative search experiences globally across all devices. This high-impact role requires creative thinking and enjoys strong executive support. As a leader, you will promote teamwork, collaboration, and commitment among diverse teams, ultimately delivering satisfying customer experiences. You will have full ownership from ideation to execution, performance assessment, and daily oversight of search relevance programs. - 3+ years of engineering team management experience - 7+ years of working directly within engineering teams experience - 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience - 8+ years of leading the definition and development of multi tier web services experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit amazon.jobs for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at amazon.jobs . USA, CA, Palo Alto - 212,700.00 - 287,700.00 USD annually

Requirements

Must-haves

Key job responsibilities
Drive the end-to-end delivery of large-scale programs that help the organization meet its long-term goals.
Hire and develop exceptional technical talent in the organization.
Partner with technical, and business stakeholders to align on priorities, drive consensus, and deliver results at scale.
Work with science, engineering, product, and UX design to implement scalable, and efficient solutions to key customer problems in search.
Define KPIs and metrics to measure success, identify areas for improvement and provide actionable updates to leadership through detailed reporting and insights.
Act as the key connection point between engineering, business teams, ensuring alignment, effective communication, and seamless execution.
Establish sustainable software development processes and best practices. Drive operational excellence and high-engineering standards on the team.
About the team
3+ years of engineering team management experience
7+ years of working directly within engineering teams experience
3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
8+ years of leading the definition and development of multi tier web services experience
Experience partnering with product or program management teams
Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
USA, CA, Palo Alto - 212,700.00 - 287,700.00 USD annually

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: amazon
Effort: medium

Benefits

Benefits detected in the listing.

Health Insurance

Dental

Vision

401(K)

Paid Time Off

Parental Leave