Job description

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now Get to Know the Opportunity: The Lead AI Product Manager is a senior individual contributor responsible for defining and executing AI product strategy for digital and wealth management solutions. This role owns product vision, roadmap development, and go-to-market execution for AI-powered experiences that support retirement plan participants, financial advisors, and plan sponsor clients. The role requires strong technical fluency in large language models (LLMs), agentic systems, AI evaluation methodologies, and regulated product development. Working across business, technology, compliance, legal, and risk functions, the Lead AI Product Manager identifies high-impact opportunities and delivers AI-enabled solutions that drive measurable customer and business outcomes. The Contributions You’ll Make: Define and lead AI product strategy and a 12-18 month roadmap across participant engagement, advisor enablement, plan administration, and investment-related experiences. Identify, evaluate, and prioritize AI opportunities through customer research, behavioral insights, workflow analysis, and competitive market intelligence. Establish success metrics and own business outcomes, including engagement, adoption, operational efficiency, and retirement readiness improvements. Lead discovery efforts with financial advisors, plan sponsors, administrators, and participants to translate business needs into product requirements and technical specifications. Partner closely with engineering teams to evaluate prototypes, assess solution approaches, and drive informed product trade-off decisions. Support rapid product iteration and delivery from concept through launch and adoption. Ensure AI-powered solutions comply with legal, regulatory, fiduciary, compliance, and risk management requirements. Drive go-to-market planning, rollout strategies, stakeholder communications, and adoption measurement for AI-enabled products. Build alignment across business, technology, compliance, legal, risk, and investment stakeholders while influencing without direct authority. Advocate for customer-centric product decisions while balancing business objectives, technical feasibility, and regulatory considerations. Minimum Knowledge & Experience: Bachelor s degree required. 8 years of product management experience, including at least 4 years supporting AI or machine learning products within technology, fintech, or financial services environments. Proven experience delivering AI-powered products from discovery through launch and measurable adoption. Strong knowledge of LLM-based products, retrieval-augmented generation (RAG), agentic workflows, model evaluation frameworks, experimentation methodologies, and data-driven product development. Demonstrated ability to write clear, comprehensive product requirements and technical specifications for engineering teams. Experience working within regulated environments and partnering with compliance, legal, and risk stakeholders. Strong understanding of retirement, wealth management, or financial services products, including fiduciary considerations and participant or advisor workflows. Excellent communication, prioritization, stakeholder management, and cross-functional leadership skills. Ability to influence senior leaders and guide complex decisions across multiple teams and disciplines. Preferred Knowledge & Experience: Advanced degree in Computer Science, Engineering, Finance, Economics, Mathematics, or a related quantitative field preferred. Experience supporting AI-powered digital experiences for retirement, wealth management, or advisory services. Deep understanding of advisor, participant, plan sponsor, and plan administration workflows. Experience launching and scaling enterprise AI products in highly regulated environments. Familiarity with responsible AI frameworks, model governance, and AI risk management practices. Experience driving go-to-market strategy and adoption programs for emerging technology products. Compensation Pay Disclosure: Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $130,970 - $183,680 USD Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer Health, dental, vision and life insurance plans 401(k) Savings plan – with generous company matching contributions (up to 6%) Voya Retirement Plan – employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. Paid volunteer time — 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: Customer Focused : Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. Critical Thinking : Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. Team Mentality : Partnering effectively to drive our culture and execute on our common goals. Business Acumen : Appreciation and understanding of the financial services industry in order to make sound business decisions. Learning Agility : Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities . Misuse of Voya s name in fraud schemes

Requirements

Must-haves

Together we fight for everyone’s opportunity for a better financial future.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now
The Contributions You’ll Make: Define and lead AI product strategy and a 12-18 month roadmap across participant engagement, advisor enablement, plan administration, and investment-related experiences.
Identify, evaluate, and prioritize AI opportunities through customer research, behavioral insights, workflow analysis, and competitive market intelligence.
Establish success metrics and own business outcomes, including engagement, adoption, operational efficiency, and retirement readiness improvements.
Lead discovery efforts with financial advisors, plan sponsors, administrators, and participants to translate business needs into product requirements and technical specifications.
Partner closely with engineering teams to evaluate prototypes, assess solution approaches, and drive informed product trade-off decisions.
Support rapid product iteration and delivery from concept through launch and adoption.
Ensure AI-powered solutions comply with legal, regulatory, fiduciary, compliance, and risk management requirements.
Drive go-to-market planning, rollout strategies, stakeholder communications, and adoption measurement for AI-enabled products.
Build alignment across business, technology, compliance, legal, risk, and investment stakeholders while influencing without direct authority.
Advocate for customer-centric product decisions while balancing business objectives, technical feasibility, and regulatory considerations.
Minimum Knowledge & Experience: Bachelor s degree required.
8 years of product management experience, including at least 4 years supporting AI or machine learning products within technology, fintech, or financial services environments.
Proven experience delivering AI-powered products from discovery through launch and measurable adoption.
Strong knowledge of LLM-based products, retrieval-augmented generation (RAG), agentic workflows, model evaluation frameworks, experimentation methodologies, and data-driven product development.
Demonstrated ability to write clear, comprehensive product requirements and technical specifications for engineering teams.
Experience working within regulated environments and partnering with compliance, legal, and risk stakeholders.
Strong understanding of retirement, wealth management, or financial services products, including fiduciary considerations and participant or advisor workflows.
Excellent communication, prioritization, stakeholder management, and cross-functional leadership skills.
Ability to influence senior leaders and guide complex decisions across multiple teams and disciplines.
Experience supporting AI-powered digital experiences for retirement, wealth management, or advisory services.
Deep understanding of advisor, participant, plan sponsor, and plan administration workflows.

Nice-to-haves

Preferred Knowledge & Experience: Advanced degree in Computer Science, Engineering, Finance, Economics, Mathematics, or a related quantitative field preferred.

Application prep

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Keywords to mirror

aigomachine learningllm

Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off