Job description

Job Title: Telecommunications Specialist Location: Raleigh, NC Onsite Duration: 6+ Months Rate: Up to $35.00/hr BOE Public Trust Clearance Required Description: Network Engineer to support the USPS Network Operations team. Location: Raleigh, NC Schedule: Monday-Friday, First Shift (8 am - 4 pm), possible 1 day telework Additional Requirements: MUST be flexible and willing to work on-call, overnights and weekends as needed. Position Responsibilities: • Troubleshoot and resolve network availability and outages specifically WAN related • Work Service Now trouble tickets and drive to closure. • Work with the vendors to ensure that tickets are resolved and closed in a timely manner. • Administer multiple network service requests to vendors providing network services using advanced Telecom Expense Management software. • Execute the circuit implementation & disconnect lifecycle of assigned orders related to new installs, migrations, and disconnects and coordinate new upgrades and enhancements. • Support and work with Vendors on the day-to-day activities of the WAN escalations • Proficient with MS Office Suite, especially Excel and managing emails. • Work independently with minimal guidance, demonstrating strong ownership and initiative. • Demonstrate strong organizational, communication and documentation skills. • Demonstrate strong customer service experience. • Maintain and improve runbooks, SOPs; share insights and lessons learned with the team. * An Associate employee is responsible for assisting more senior positions and/or performing functional duties under the oversight of more senior positions. Required Qualifications • o A minimum of 3-7 years relevant experience. o A degree from an accredited College/University in the applicable field of services is preferred. four additional years of relevant experience in lieu of a college degree is required. If the individual's degree is not in the applicable field then four additional years of related experience is required. • Must be eligible for a Position of Public Trust, including U.S. citizenship or permanent residency, five years of U.S. residency, and no more than six months of international travel in the past five years (excluding travel for U.S.-based work or Military Service). • 3+ years of applicable network experience and support to include SD-WAN, data circuits, network troubleshooting • 2+ years of experience troubleshooting router, switch and modem connections and setup. Preferred Qualifications • Experience with Telecom Expense Management software. • Experience working with Cisco and Fortinet. Agency Contractors Additional Provisions (Internal for Beeline) • Must successfully pass all client mandated clearance steps, including drug screening, criminal background check, and credit check. • Once the candidates résumé is approved and the interview is passed, the staffing agency is responsible for coordinating the drug screening. Failure to provide results in a timely manner may delay the security clearance process. • Adherence to a business casual dress code is required. The North American Industry Classification System (NAICS) code for this acquisition is 561320. The small business size standard is $34 million. Prime Contract Number 1BITSY-23-B-0007 For this position, there will be only one bill rate regardless of hours worked in a day and/or workweek. PoP: 6 month contract, extension/conversion expected Join the TASC Technical Services team, with 30 years of excellence in the staffing industry! We offer competitive benefits including health care plans, a 401k plan with company match, and a weekly paycheck with direct deposit. Additionally, we follow all state and federal guidelines for compensated time off. TASC Technical Services is an Equal Opportunity Employer.

Requirements

Must-haves

Job Title: Telecommunications Specialist
Location: Raleigh, NC Onsite
Duration: 6+ Months
Rate: Up to $35.00/hr BOE
Public Trust Clearance Required
Network Engineer to support the USPS Network Operations team.
Location: Raleigh, NC
Schedule: Monday-Friday, First Shift (8 am - 4 pm), possible 1 day telework
Additional Requirements: MUST be flexible and willing to work on-call, overnights and weekends as needed.
Troubleshoot and resolve network availability and outages specifically WAN related
Work Service Now trouble tickets and drive to closure.
Work with the vendors to ensure that tickets are resolved and closed in a timely manner.
Administer multiple network service requests to vendors providing network services using advanced Telecom Expense Management software.
Execute the circuit implementation & disconnect lifecycle of assigned orders related to new installs, migrations, and disconnects and coordinate new upgrades and enhancements.
Support and work with Vendors on the day-to-day activities of the WAN escalations
Proficient with MS Office Suite, especially Excel and managing emails.

Nice-to-haves

Experience with Telecom Expense Management software.
Experience working with Cisco and Fortinet.
Agency Contractors Additional Provisions (Internal for Beeline)
Must successfully pass all client mandated clearance steps, including drug screening, criminal background check, and credit check.
The North American Industry Classification System (NAICS) code for this acquisition is 561320. The small business size standard is $34 million.
Prime Contract Number 1BITSY-23-B-0007
For this position, there will be only one bill rate regardless of hours worked in a day and/or workweek.
PoP: 6 month contract, extension/conversion expected

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: bullhorn
Effort: medium

Benefits

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Vision

401k