Job description

Sr. Commercial Lines Account Manager Job Summary Seeking a dedicated and experienced Commercial Lines Account Manager to join a growing team. This role is integral to operations, focusing on renewals and retention of the commercial lines accounts. The ideal candidate will have a strong background in small business insurance, excellent customer service skills, and the ability to work in a fast-paced environment. Compensation Package • Salary Range : $90,000 - $110,000 (commensurate with experience) • Benefits : Comprehensive benefits package, including a 401(k) plan • Profit Sharing Plan : Available • Professional Growth : Personalized growth plans to support career development Responsibilities • Manage a book of business with a focus on mid market business accounts • Handle renewals and retention of accounts, ensuring client satisfaction and long-term relationships • Quote new and renewal business as required • Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly • Collaborate with producers and other account managers to support the commercial lines team • Maintain accurate and up-to-date records in the agency management system (HawkSoft) Qualifications/Requirements • Licenses/Certifications : Active Property & Casualty (P&C) license required • Experience : 5-10+ years of experience in commercial lines account management, preferably with mid-sized business accounts • Technical Skills : Proficiency in HawkSoft or similar agency management software preferred • Soft Skills : Strong communication, organizational, and problem-solving skills; ability to work independently and as part of a team; customer-focused mindset; adaptability and a proactive approach to challenges #LI-AH2

Requirements

Must-haves

Sr. Commercial Lines Account Manager
Compensation Package
Profit Sharing Plan : Available
Professional Growth : Personalized growth plans to support career development
Manage a book of business with a focus on mid market business accounts
Handle renewals and retention of accounts, ensuring client satisfaction and long-term relationships
Quote new and renewal business as required
Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly
Collaborate with producers and other account managers to support the commercial lines team
Maintain accurate and up-to-date records in the agency management system (HawkSoft)
Qualifications/Requirements
Licenses/Certifications : Active Property & Casualty (P&C) license required
Experience : 5-10+ years of experience in commercial lines account management, preferably with mid-sized business accounts
Soft Skills : Strong communication, organizational, and problem-solving skills; ability to work independently and as part of a team; customer-focused mindset; adaptability and a proactive approach to challenges

Nice-to-haves

Technical Skills : Proficiency in HawkSoft or similar agency management software preferred

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Benefits

Benefits detected in the listing.

401(K)