Job description

The Product Management Senior Manager leads the team responsible for the strategy, performance, and ongoing evolution of key products within Express Scripts Pharmacy. This role sets priorities, develops product management talent, and drives accountability across the portfolio. The Senior Manager oversees portfolio planning, technology delivery, product performance, and strategic enhancements that increase pharmacy utilization, improve the patient experience, strengthen product competitiveness, and support sustainable growth. What you’ll do to make a difference: Lead, coach, and develop a team of product management professionals, establishing clear objectives and building team capabilities. Establish product vision, positioning, growth strategies, and multi-year roadmaps aligned with enterprise priorities and customer needs. Lead portfolio planning, including opportunity assessment, prioritization, business case development, investment recommendations, resource planning, and roadmap alignment. Oversee product development and enhancement efforts, ensuring clear requirements, effective prioritization, risk management, stakeholder alignment, and successful delivery. Partner with technology and business teams to support governance, resolve escalated issues, and make informed scope, sequencing, and go/no-go decisions. Define product KPIs, monitor performance, evaluate results, and identify opportunities for optimization. Translate product data, customer feedback, market intelligence, and operational insights into actionable recommendations. Direct product initiatives from discovery and prioritization through implementation, launch readiness, and post-launch evaluation. Support marketing communications, sales enablement, and product collateral to drive adoption and growth. Ensure product decisions consider business, financial, operational, and patient impact. Foster strong cross-functional partnerships and drive clear decision-making and accountability. What you ll need to be successful: High School diploma or GED required. Bachelor s degree highly preferred. 8 years of experience in product management, product strategy, healthcare services, marketing, sales, or a related field. Experience leading, coaching, and developing product management professionals or cross-functional teams. Proven experience in portfolio planning, prioritization, roadmap development, business case creation, and investment governance. Experience partnering with technology teams to deliver complex product development and enhancement initiatives. Strong analytical, strategic thinking, and problem-solving skills with experience defining KPIs and evaluating product performance. Excellent verbal, written, and presentation skills with the ability to influence executives and cross-functional stakeholders. Ability to manage ambiguity, balance competing priorities, and drive results. Healthcare, pharmacy, or PBM experience strongly preferred. Detail-oriented, proactive, and able to balance strategic leadership with hands-on execution. Proficient in Microsoft Office applications. Work Arrangement: Employees located within 50 miles of a designated office location will be expected to work onsite three days per week in accordance with the company s hybrid work model. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 131,400 - 219,000 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here . About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Requirements

Must-haves

Lead, coach, and develop a team of product management professionals, establishing clear objectives and building team capabilities.
Establish product vision, positioning, growth strategies, and multi-year roadmaps aligned with enterprise priorities and customer needs.
Lead portfolio planning, including opportunity assessment, prioritization, business case development, investment recommendations, resource planning, and roadmap alignment.
Oversee product development and enhancement efforts, ensuring clear requirements, effective prioritization, risk management, stakeholder alignment, and successful delivery.
Partner with technology and business teams to support governance, resolve escalated issues, and make informed scope, sequencing, and go/no-go decisions.
Define product KPIs, monitor performance, evaluate results, and identify opportunities for optimization.
Translate product data, customer feedback, market intelligence, and operational insights into actionable recommendations.
Direct product initiatives from discovery and prioritization through implementation, launch readiness, and post-launch evaluation.
Support marketing communications, sales enablement, and product collateral to drive adoption and growth.
Ensure product decisions consider business, financial, operational, and patient impact.
Foster strong cross-functional partnerships and drive clear decision-making and accountability.
8 years of experience in product management, product strategy, healthcare services, marketing, sales, or a related field.
Experience leading, coaching, and developing product management professionals or cross-functional teams.
Proven experience in portfolio planning, prioritization, roadmap development, business case creation, and investment governance.
Experience partnering with technology teams to deliver complex product development and enhancement initiatives.
Strong analytical, strategic thinking, and problem-solving skills with experience defining KPIs and evaluating product performance.
Excellent verbal, written, and presentation skills with the ability to influence executives and cross-functional stakeholders.
Ability to manage ambiguity, balance competing priorities, and drive results.
Detail-oriented, proactive, and able to balance strategic leadership with hands-on execution.
Proficient in Microsoft Office applications.
Work Arrangement: Employees located within 50 miles of a designated office location will be expected to work onsite three days per week in accordance with the company s hybrid work model.
For this position, we anticipate offering an annual salary of 131,400 - 219,000 USD / yearly, depending on relevant factors, including experience and geographic location.

Nice-to-haves

High School diploma or GED required. Bachelor s degree highly preferred.
Healthcare, pharmacy, or PBM experience strongly preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off