Assistance Coordinator - Full Timer Employee - PM at Jobs for Humanity

Job description

🔹 *Key Responsibilities:* - Handle incoming calls and emails professionally - Assist clients with support and coordination - Manage case files and documentation - Communicate with providers and beneficiaries - Apply coverage decisions and reimbursement procedures - Send Guarantees of Payment - Ensure system and quality compliance - Collaborate with the team and other departments 🔹 *Ideal Candidate Should Have:* - Strong communication and interpersonal skills - Customer service focus with attention to detail - Ability to multitask and stay calm under pressure - Team player and problem solver - Basic knowledge of medical/insurance terms is a plus - Willingness to work flexible shifts 📍 *Location:* Dbayeh 🕒 *Shifts:* - PM: 3:00 PM – 11:00 PM - ON: 11:00 PM - 7:00 AM 💼 *Job Type:* Full-Timer (170 Hrs/month)

Requirements

Must-haves

Key Responsibilities:*
Handle incoming calls and emails professionally
Assist clients with support and coordination
Manage case files and documentation
Communicate with providers and beneficiaries
Apply coverage decisions and reimbursement procedures
Send Guarantees of Payment
Ensure system and quality compliance
Collaborate with the team and other departments
Ideal Candidate Should Have:*
Strong communication and interpersonal skills
Customer service focus with attention to detail
Ability to multitask and stay calm under pressure
Team player and problem solver
Willingness to work flexible shifts
Location:* Dbayeh
Job Type:* Full-Timer (170 Hrs/month)

Nice-to-haves

Basic knowledge of medical/insurance terms is a plus

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: smartrecruiters
Effort: medium