We are seeking a
Key Account Manager in the Horticulture / Lawn & Garden industry to lead strategic account management and growth initiatives
for a major retail customer. This role partners cross-functionally across
merchandising, replenishment, marketing, and operations to deliver programs
that deliver great results to our customer while driving sales, profitability,
and exceptional execution.
Role Overview
• Own
day-to-day account leadership for an assigned buyer, including strategy,
programs, forecasting, and execution—directly and through coordination of
internal partners.
• Serve
as the primary point of contact, ensuring timely communication, accurate
reporting, and alignment on key initiatives.
• Key
Responsibilities
• Develop
and execute account strategies that drive profitable growth; identify
opportunities, risks, and corrective actions.
• Build
and maintain strong customer relationships; communicate consistently with
buyers and key stakeholders.
• Lead
program planning and new product/program development initiatives,
including presentations, cost models, and recommendations.
• Analyze
weekly and monthly performance; prepare reports summarizing results,
trends, opportunities, and action plans.
• Coordinate
advertising and promotional execution, including calendar management, item
setup, pricing updates, and cost-change tracking.
• Partner
with replenishment and operations to optimize product flow, support
seasonal assortments, and improve sell-through and inventory performance.
• Support
field and representative teams with program communication, and merchandising guidance; provide
feedback from market visits.
Requirements
Qualifications
• Bachelor’s
degree in Horticulture, Business, Marketing, or a related field, or
equivalent relevant experience.
• 5+
years of experience in key account management, sales, or customer
development (retail or consumer products preferred).
• Lawn & Garden or Live Plant Sales Experience REQUIRED
• Strong
analytical and financial acumen; ability to interpret data and translate
insights into clear recommendations.
• Advanced
proficiency in Microsoft Excel; familiarity with customer portals and
reporting tools preferred.
• Excellent
communication and presentation skills; ability to influence
cross-functional partners.
• Highly
organized, detail-oriented, and able to manage multiple priorities in a
fast-paced environment.
• Proven
ability to manage complex timelines, processes, and cross-functional
stakeholders.
• Demonstrated
ability to balance customer requirements with internal financial goals.
________________________________________
Key
Attributes for Success
Strategic
Thinker – Anticipates challenges, develops proactive solutions, and aligns
planning with long-term objectives.
Collaborative
Partner – Builds strong relationships with internal teams and external customer counterparts.
Data-Driven –
Uses analytics to guide decision-making and ensure performance
Detail-Oriented
Executor
Location
& Travel
Based in
Northern Texas
This position
requires local and national travel to attend customer meetings, events, and
market visits, as business needs require.
Please apply for this position if you have the
requisite horticultural industry sales and
or account experience within the horticultural, lawn & garden or live plant
industries. Please forward your resume and career
objectives to: tdowning@bhcagroup.com or hdowning@bhcagroup.com
All
inquiries are confidentially protected and appreciated.