Job description

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE Abridge is expanding beyond physicians and into broader care team workflows, and Nursing is one of Abridge’s most important new product areas. Nurses carry a large share of documentation and care coordination, especially in inpatient and ED settings. Their workflows involve frequent handoffs, fragmented data, and significant administrative load. As PM Lead for Nursing, you will own the nursing journey end to end. You will lead discovery with nurses and nursing leaders, set product strategy, and work closely with engineering, design, clinical science, machine learning, and customer teams to build experiences that nurses return to throughout their shifts. The opportunity is to combine conversations, longitudinal chart context, and explicit nurse direction to help nurses understand their patients, document efficiently, coordinate care, and get work done. You will shape the end-to-end Nursing experience across Abridge surfaces and EHR integrations and partner closely with clinical experts, engineering, design, and health system leaders. This is a hybrid role, with a preference for this PM to be based out of NYC, but open to SF. WHAT YOU’LL DO - Lead Nursing product strategy and discovery. Define the product vision and roadmap for Nursing across inpatient, ED, and ambulatory use cases. Identify and prioritize workflows that create real time time savings, operational ROI, and measurable impact for health systems. - Deliver clinician love for a new user type. Conduct deep user research with nurses, nurse managers, and CNIOs to understand documentation patterns, care coordination gaps, and device-specific workflows. Test hypotheses quickly and iterate based on adoption, retention, and perceived time savings. - Deliver high quality Nursing workflows. Partner with engineering and design to build intuitive and reliable documentation and handoff experiences across mobile, desktop, and EHR surfaces. Support workflows like many-to-one documentation, team-based notes, carry-forward, and handoff summaries. - Integrate deeply with EHR and enterprise environments. Work across Epic, Cerner, and Meditech workflows to ensure we meet table stakes expectations and can scale nursing adoption inside large hospital systems. Ensure data and context flows align with our broader strategy of leveraging clinical context to create defensible value. - Define success and measure impact. Establish KPIs such as time saved per shift, documentation completeness, task throughput, and workflow adoption. Build a clear path to monetization and demonstrate early value through design partners and beta deployments. WHAT YOU BRING - 5+ years of product management experience with 0 to 1 ownership in a complex domain. - Strong ability to understand and design for highly variable workflows across settings and roles. - Experience partnering closely with engineering, design, and ML teams - Ability to translate strategic goals into clear product decisions, sequencing, and measurable outcomes. - Comfortable operating in ambiguity and creating structure where little exists. - Excellent communication and stakeholder management skills, especially with clinical audiences. - Deep customer empathy and product taste BONUS POINTS IF… - Experience working with clinical SMEs, and health system stakeholders. - You have worked directly with nursing, inpatient, or ED operational workflows. - You have experience with Electronic Health Records like Epic, Cerner, Meditech. - You have built productivity tools, workflow automation, or ambient intelligence products. - You have worked in health systems, health IT, or clinical operations roles. - You have hands-on experience shipping products that deliver measurable operational or financial ROI in healthcare. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We're committed to providing reasonable accommodations throughout the interview process. Once you submit your application, we'll follow up with details on how to request an accommodation for interviewing, completing any assessments, or otherwise participating in the selection process. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article consumer.ftc.gov. Please exercise caution and cease communications if something feels suspicious about your interactions.

Requirements

Must-haves

You will shape the end-to-end Nursing experience across Abridge surfaces and EHR integrations and partner closely with clinical experts, engineering, design, and health system leaders.
This is a hybrid role, with a preference for this PM to be based out of NYC, but open to SF.
5+ years of product management experience with 0 to 1 ownership in a complex domain.
Strong ability to understand and design for highly variable workflows across settings and roles.
Experience partnering closely with engineering, design, and ML teams
Ability to translate strategic goals into clear product decisions, sequencing, and measurable outcomes.
Comfortable operating in ambiguity and creating structure where little exists.
Excellent communication and stakeholder management skills, especially with clinical audiences.
Deep customer empathy and product taste
Experience working with clinical SMEs, and health system stakeholders.
You have worked directly with nursing, inpatient, or ED operational workflows.
You have experience with Electronic Health Records like Epic, Cerner, Meditech.
You have built productivity tools, workflow automation, or ambient intelligence products.
You have worked in health systems, health IT, or clinical operations roles.
You have hands-on experience shipping products that deliver measurable operational or financial ROI in healthcare.
WHY WORK AT ABRIDGE?
If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.
Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.
Family Forming Benefits: Resources and financial support to help you build your family.
Personal Device Allowance: Tax free funds for personal device usage.
Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.
Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.
Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.

Nice-to-haves

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Benefits

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Dental

Vision

401(K)

Pto

Parental Leave

Professional Development