Senior Business Operations Analyst at RVO Health

Job description

Healthcare is complex. We’re here to change that. RVO Health is a health technology company on a mission to make health easier to navigate, more accessible, and more affordable for everyone. Here, you'll help over 40 million people every month, with a team that genuinely cares about the work and each other. At a Glance The Senior Business Operations Analyst is a crucial role within our organization, requiring work in various capacities and adaptation to different work arrangements based on the needs set by business. Where You'll Be Location: New York City, NY | Hybrid We believe great collaboration happens when we're together, solving problems, learning from each other, and connecting as a team. That's why we’re in our offices Tuesday through Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish. Office address: 250 Park Ave S, New York, NY 10003 (Union Square) What You’ll Do Provide business operations support and analysis across RVOH Media, helping drive key initiatives such as efficiency, revenue performance, and operational scalability Support sales planning and forecasting by analyzing pipeline, bookings, revenue performance, and other key commercial metrics Partner with cross-functional teams, including Sales, Finance, Marketing, and Sales Operations, to identify trends, gaps, and opportunities for improvement Build and maintain reporting, dashboards, and tools (Excel, SQL, Google Sheets, or similar) to track KPIs and operational performance Translate complex or ambiguous business questions into structured analyses, actionable insights, and clear recommendations Support process improvement projects, helping define requirements, evaluate tradeoffs, and recommend scalable solutions Help maintain data quality and operational rigor through standardization, documentation, and governance Present findings and recommendations to stakeholders and leadership in a clear, actionable way Support ad hoc analyses and projects as business needs evolve What We’re Looking For Bachelor's degree in business, operations management, or a related field 2-5 years experience in business process analysis, process improvement, and operational strategy in driving operational excellence, preferably within the Media industry Strong proficiency in Excel and/or SQL, with the ability to build reports and tools that support decision-making Strong analytical skills, with the ability to interpret data and translate it into clear insights and recommendations Excellent written and verbal communication skills, with the ability to present to varied audiences Ability to manage multiple priorities and work independently in a fast-paced environment Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements. Starting Salary: $75,000 - $88,000 *Note actual salary is based on geographic location, qualifications and experience Health Insurance Coverage (medical, dental, and vision) Life Insurance Short and Long-Term Disability Insurance Flexible Spending Accounts Paid Time Off Holiday Pay 401(k) with match Employee Assistance Program Paid Parental Bonding Benefit Program Pharmacy Benefits Income Protection Plans Pet Services Plans Mental Health Support Wellness Coaching HSA- Health Savings Account Commuter Benefits Gym & Fitness Center Discount Program Hiring Timeline Notice THIS POSTING IS FOR A CURRENT VACANCY AND THE EMPLOYER INTENDS TO FILL THIS POSITION BY 12/31/2026. Who We Are: RVO Health is a health-technology company created through a joint venture between Red Ventures and UnitedHealth Group’s Optum. Together, we’ve brought some of the most trusted names in healthcare under one roof, including Healthline, Healthgrades, Fullspan Health, Medical News Today, Optum Perks, and more. We're the #1 source for doctor search in the U.S. Every day, people turn to our brands in moments that matter to find reliable health information, connect with doctors, save money on prescriptions, and take meaningful action on their wellbeing. RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com. We do not provide visa sponsorship for this role at this time. #LI-Hybrid RVO Health Privacy Policy: rvohealth.com

Requirements

Must-haves

Healthcare is complex. We’re here to change that.
RVO Health is a health technology company on a mission to make health easier to navigate, more accessible, and more affordable for everyone.
Here, you'll help over 40 million people every month, with a team that genuinely cares about the work and each other.
The Senior Business Operations Analyst is a crucial role within our organization, requiring work in various capacities and adaptation to different work arrangements based on the needs set by business.
Where You'll Be
Location: New York City, NY | Hybrid
Office address: 250 Park Ave S, New York, NY 10003 (Union Square)
What You’ll Do
Provide business operations support and analysis across RVOH Media, helping drive key initiatives such as efficiency, revenue performance, and operational scalability
Support sales planning and forecasting by analyzing pipeline, bookings, revenue performance, and other key commercial metrics
Partner with cross-functional teams, including Sales, Finance, Marketing, and Sales Operations, to identify trends, gaps, and opportunities for improvement
Build and maintain reporting, dashboards, and tools (Excel, SQL, Google Sheets, or similar) to track KPIs and operational performance
Translate complex or ambiguous business questions into structured analyses, actionable insights, and clear recommendations
Support process improvement projects, helping define requirements, evaluate tradeoffs, and recommend scalable solutions
Help maintain data quality and operational rigor through standardization, documentation, and governance
Present findings and recommendations to stakeholders and leadership in a clear, actionable way
Support ad hoc analyses and projects as business needs evolve
What We’re Looking For
Bachelor's degree in business, operations management, or a related field
2-5 years experience in business process analysis, process improvement, and operational strategy in driving operational excellence, preferably within the Media industry
Strong proficiency in Excel and/or SQL, with the ability to build reports and tools that support decision-making
Strong analytical skills, with the ability to interpret data and translate it into clear insights and recommendations
Excellent written and verbal communication skills, with the ability to present to varied audiences
Ability to manage multiple priorities and work independently in a fast-paced environment

Nice-to-haves

None flagged.

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Use the role’s language and application details while tailoring your materials.

Keywords to mirror

sql

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Health Insurance

Dental

Vision

401(K)

Paid Time Off

Wellness