Job description

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose Responsible for providing a full range of Customer Integration Services by actively analyzing customer sales and consignment metrics. Provide regular customer specific reporting. Assist Customer Integration Team Members in operational day-to-day duties and other Integration task that are assigned, to include developing and offering sound and creative solutions relative to business processes, servicing branch issues, managing inventory reviews, physical customer inventories, and setting up and maintaining Consignments and VMI locations. Essential Duties and Responsibilities (not all inclusive) Individual must be able to perform the essential duties with or without reasonable accommodation. Pull various customer data for analysis and reporting on customer projects. Create flow charts for various projects and support Project Managers during implementation of new or existing customer initiatives. Analyze customer sales and business data to develop catalog proposals and inventory recommendations. Create customer plant matrixes for Ecommerce Integrations. Perform root cause analysis to assist in AR reduction. Provide Bar Code labels for IO locations. Provide usage reviews for MRC Global managed IO locations. Support Customer Integrations team members on various tasks and customer reporting needs. Support Director with EOM reporting and team assignment postings. Build and maintain sustainable reporting for team members. Perform other duties and/or projects as assigned. Take reasonable care for the safety and health of yourself and others. Report workplace hazards, injuries, or illness immediately. Education, Experience, & Ability Requirements Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered. High school diploma plus two-year college degree or High School diploma and 5 years’ experience in a business office. Strong PC skills with extensive knowledge of Microsoft Office products, including proficiency in Excel analytics, working experience in Access databases, and the ability to learn MRC-specific software. Experience in creating reports and dashboards with Power BI. Must have critical thinking skills and the ability to analyze various datasets to meet requirements. Outstanding verbal/written communication skills and ability to provide high-level support to meet deadlines. Demonstrate excellent customer service skills. Strong business math and analytical skills to accurately understand, calculate, and analyze implementation and process data. Ability to establish working rapport with all levels of management, customers, corporate employees, and other branch personnel using proper phone etiquette and other effective interpersonal skills. Ability to handle stress caused by meeting customer demands. Ability to contribute to the quality process by learning new procedures and functions as needed. Must have thorough knowledge of all MRC Global policies, procedures, and business operations, and maintain confidential information. Additional Qualifications Must have the ability to provide documentation verifying legal work status. Ability to read and speak the English language proficiently to communicate with others, understand and interpret safety instructions; and to respond to inquiries. Ability to understand and comply with MRC Global guidelines & expectations, to include Code of Conduct and Conflict of Interest guidelines. Working Conditions For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice

Requirements

Must-haves

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.
Essential Duties and Responsibilities (not all inclusive)
Individual must be able to perform the essential duties with or without reasonable accommodation.
Pull various customer data for analysis and reporting on customer projects.
Create flow charts for various projects and support Project Managers during implementation of new or existing customer initiatives.
Analyze customer sales and business data to develop catalog proposals and inventory recommendations.
Create customer plant matrixes for Ecommerce Integrations.
Perform root cause analysis to assist in AR reduction.
Provide Bar Code labels for IO locations.
Provide usage reviews for MRC Global managed IO locations.
Support Customer Integrations team members on various tasks and customer reporting needs.
Support Director with EOM reporting and team assignment postings.
Build and maintain sustainable reporting for team members.
Perform other duties and/or projects as assigned.
Take reasonable care for the safety and health of yourself and others.
Report workplace hazards, injuries, or illness immediately.
Education, Experience, & Ability Requirements
Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered.
High school diploma plus two-year college degree or High School diploma and 5 years’ experience in a business office.
Strong PC skills with extensive knowledge of Microsoft Office products, including proficiency in Excel analytics, working experience in Access databases, and the ability to learn MRC-specific software.
Experience in creating reports and dashboards with Power BI.
Must have critical thinking skills and the ability to analyze various datasets to meet requirements.
Outstanding verbal/written communication skills and ability to provide high-level support to meet deadlines.
Demonstrate excellent customer service skills.

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: workday
Effort: long