Job description

The Opportunity As a Management Consulting - Sales, Service and Marketing - Senior Associate Intern, you will engage with clients to enhance their customer strategies, improve service design, and optimize performance within our Advisory practice. As an Intern, you will support teams by participating in projects, focusing on learning and gaining exposure to PwC's methodologies. You will perform basic tasks and conduct research while observing professional work environments, contributing to the team's success. In this role at PwC, you will have the opportunity to work within our Advisory practice, where you will be part of a dynamic team that guides clients towards sustainable growth and competitive advantage. You will be encouraged to ask questions, take initiative, and produce quality work that adds value for our clients. This position offers a unique chance to develop your personal brand and gain insights into customer-centric strategies, enhancing customer experiences and driving loyalty. Your journey with us will be both observational and participatory, providing a foundation for your future career in management consulting. Responsibilities - Supporting teams in delivering client-focused solutions in sales, service, and marketing - Participating in customer journey analysis to enhance customer experience strategies - Assisting in the development of customer-centric strategies to drive loyalty and satisfaction - Engaging in customer data management to improve service design and performance optimization - Conducting trend analysis to identify opportunities for enhancing customer relations - Collaborating with team members to embrace change and foster a culture of continuous improvement - Applying analytical thinking to solve complex problems and contribute to project goals - Observing and learning from experienced professionals to gain exposure to PwC's practices and methodologies - Contributing to the creation of innovative customer experience designs through intellectual curiosity and teamwork What You Must Have - Currently pursuing or have completed a Master's of Business Administration degree - At least 3 years of experience - Client service Senior Associate intern positions are for job seekers who are one year away from graduation of their MBA program at the time of application What Sets You Apart - Leveraging AI to create efficiencies, innovate ways of working and deliver distinctive outcomes - Demonstrating analytical thinking and trend analysis skills - Utilizing customer data management for enhanced customer strategies - Designing customer experience (CX) strategies and journeys - Embracing change and intellectual curiosity in dynamic environments - Supporting client-focused initiatives in advisory roles - Participating in customer-centric strategy development and execution The annual salary range for this position is $84,000 - $202,000 and will be prorated for the time of employment. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.  PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: pwc.to. Learn more about how we work: pwc.to For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Requirements

Must-haves

Supporting teams in delivering client-focused solutions in sales, service, and marketing
Participating in customer journey analysis to enhance customer experience strategies
Assisting in the development of customer-centric strategies to drive loyalty and satisfaction
Engaging in customer data management to improve service design and performance optimization
Conducting trend analysis to identify opportunities for enhancing customer relations
Collaborating with team members to embrace change and foster a culture of continuous improvement
Applying analytical thinking to solve complex problems and contribute to project goals
Observing and learning from experienced professionals to gain exposure to PwC's practices and methodologies
Contributing to the creation of innovative customer experience designs through intellectual curiosity and teamwork
What You Must Have
Currently pursuing or have completed a Master's of Business Administration degree
At least 3 years of experience
Client service Senior Associate intern positions are for job seekers who are one year away from graduation of their MBA program at the time of application
What Sets You Apart
Leveraging AI to create efficiencies, innovate ways of working and deliver distinctive outcomes
Demonstrating analytical thinking and trend analysis skills
Utilizing customer data management for enhanced customer strategies
Designing customer experience (CX) strategies and journeys
Embracing change and intellectual curiosity in dynamic environments
Supporting client-focused initiatives in advisory roles
Participating in customer-centric strategy development and execution

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: phenom
Effort: medium